r/computers 12h ago

Resolved Donating my laptop, how can I erase all my information?

23 Upvotes

I know I can reset it to factory settings but in case someone wanted to search deeper would they find anything if I only do a basic reset? Is there anything else I could do without damaging the laptop?

Thanks to anyone who answer


r/computers 10h ago

Question/Help/Troubleshooting Is my laptop asking for retirement?

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17 Upvotes

Hi all, I have a Dell G3 that I bought new as a gaming laptop in 2018. Truth be told I didn’t want to use it specifically as a gaming PC but mainly as something I could play Star Trek Online with, maybe the odd strategy game here and there etc but mainly to use for work (office applications and browser work).

I wanted value for money and in my experience, gaming machines tend to have a better spec and in theory would last me longer before a replacement was needed.

I have upgraded the RAM and replaced the screen hinges over the years but I’m finding this past few weeks that it feels slow and sometimes struggles to keep up.

I’m running windows 11 home.
Intel core i5 (9th gen) 9300H 2.4ghz
12Gb DDR4
NVidia GeForceGTX 1050 DDR5 3GB.
500GB HDD

I’ve wiped it recently and already using 300Gb some how.

Believe it or not I used to be a degree level student who loved building and playing with PCs but that was 20 years ago and times have changed massively. I’m so out of the loop now and I’ve become one of those guys who needs help.

Is my laptop asking for retirement? Can I do anything financially worth while to keep it going or do I go out and get something new?


r/computers 22h ago

Question/Help/Troubleshooting Update to that dvd recorder/disk drive

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10 Upvotes

so i plugged it in and it turns on… but it doesnt register. i hear the ding sound that somethings been plugged in, but it doesnt show up when i go to file manager. this is what it gives me on device manager. how does one fix this/get it to work? theres no updates that need to be done or anything and ive restarted it like 4 times. grrr.
again this is an mrx-530le, help is appreciated🙁🙁


r/computers 12h ago

Question/Help/Troubleshooting Windows 11 keeps asking for bitlocker recovery key every boot, did I just lose everything?

9 Upvotes

I turned on my Windows 11 laptop (Lenovo) this night and instead of booting normally, it went straight to a BitLocker recovery screen asking for the recovery key.

The weird part is I didn't change any hardware, update the BIOS, or do anything unusual (at least not that I remember). It was working perfectly yesterday.

I checked my Microsoft account but it says there aren't any recovery keys associated with it. Now I'm kind of stuck because I have a lot of work files on this drive. Has anyone had BitLocker suddenly trigger like this? Is there anything I can safely try before assuming the drive is inaccessible?

Any advice would be appreciated.


r/computers 19h ago

Question/Help/Troubleshooting My second drive usage at 100 percent and it crashes after a minute of booting

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9 Upvotes

r/computers 3h ago

Question/Help/Troubleshooting Antivirus for PC & Mac?

7 Upvotes

Hey everyone, thanks in advance for any tips.

I work at a nonprofit animal shelter and I've been tasked with figuring out what antivirus software we should used for our computers. We have a mixture of PCs and Macs, some laptops and some computers. We currently use ESET.

I don't know what we're currently paying. I'd like to present a couple of options to the board for them to ultimately make the decision. It would have to work for both Mac and PC.

Also, is antivirus software still necessary? I feel like I don't hear folks talk about it anymore, mostly just stuff about scammers and whatnot.

Thanks again!


r/computers 17h ago

Question/Help/Troubleshooting Can I get all 3 monitors going at once on 2 different computers

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7 Upvotes

I have 3 monitors, one of which is an older Mac monitor with a mini-diplayport cord. I have this set up to my work laptop with a dock that I can plug my mini display port cord into then plug that into the laptop via usbc. I can also then unplug the mini displayport cord and plug it into my main PC via mini diplayport female cord adaptor to diplayport.

Is there any sort of cord or dock that I can use so I don't have to keep unplugging/plugging them in each time? I have looked but cannot seem to find anything that might work.


r/computers 22h ago

Question/Help/Troubleshooting i need advice on external hard drive use

5 Upvotes

i recently bought an external hard drive for my pc to download video games on it as my pc don't have enough storage. I basically play almost everyday so i use it everyday. Is it more damaging to let the hard drive linked to my pc 24/24 or to reconnect it every time i wanna use it ?


r/computers 6h ago

Question/Help/Troubleshooting What’s this

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6 Upvotes

I was just doing normal stuff on my computer and it suddenly turned like this? Any ideas and how to fix?


r/computers 7h ago

Question/Help/Troubleshooting Rapid ticking sound

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5 Upvotes

the sound comes during first startup, then vanishes completely as the pc remains open for 2-3 minutes, doesn't reappear until its closed and reopened again


r/computers 15h ago

Question/Help/Troubleshooting Considering buying a computer

6 Upvotes

I am considering buying the ASUS 2023 Vivobook Go 15 Laptop, 15.6” FHD Display, AMD Ryzen 5 7520U Processor, 8GB RAM, 512GB SSD, Windows 11 Home, Mixed Black, E1504FA-AS52 computer for learning python and other uses like gaming. Any tips or possible suggestions before buying this?


r/computers 3h ago

Question/Help/Troubleshooting How to dust inside of computer + question about dust

3 Upvotes

I have this expensive computer but I’m not really a tech expert, it’s been about 6-8 months, it’s already pretty full of dust.. it has vents cover thingys that I would think stop dust getting in easily so I don’t know why.
I also have no clue how to clean it.. in my head I’m thinking I’d just unscrew a part or something and use a dusting brush inside or maybe a dry cloth, but I don’t know if like I’m not supposed to do that and I could damage it... I’d really appreciate some help with this.
I have a power spec one by the way, not sure which but it has a glass panel on the side.


r/computers 17h ago

Question/Help/Troubleshooting I am learning python and am looking for recommendations.

4 Upvotes

As said in the title, I am learning python and from what I have learned I need a decent laptop or computer that can run windows 11. My price range is 400-500 dollars any recommendation on models?


r/computers 9h ago

Question/Help/Troubleshooting help with low end laptop

3 Upvotes

hi guys, my sister has this acer swift 1 with:

Intel Pentium Silver N5000

4GB RAM

64GB storage

fanless

ram is soldered and not upgradeable

running windows 11.

it became extremely sluggish. task manager shows around 95% ram usage and 100% disk usage with only edge (2 tabs), settings and task manager open.

she mainly browses the web, makes presentations and backs up files to cloud. what would u recommend for this hardware?


r/computers 3h ago

Question/Help/Troubleshooting EM interference with my power source(s) causing laptop Bluetooth connectivity issues

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2 Upvotes

If I connect a power source directly to my laptop I get issues with my Bluetooth where connections get dropped.

What I have tried:

using the barrel jack charger my laptop came with, using this new usb-c charger I bought, using different power sockets in different buildings, installing the latest bluetooth drivers, disabling power saving settings, restarting laptop, deleting bluetooth devices and reconnecting, i think that is it.

My current fix is to use a usb-c hub as intermediary between the power block and laptop and that eliminates the Bluetooth issues for some reason.

Both the barrel jack charger that my laptop came with and this new usbc power block have no ground pin, so just the 2 live pins that connect to an outlet. The Bluetooth issues didn't start until about 6months ago. I’m hoping it’s some component on my motherboard that can be swapped without too much trouble, but my intuition says it’s never that simple.

Does anyone have any trailheads I could follow to try and isolate the issue or learn more about this phenomena? I’ll try to include a picture of my motherboard later today.


r/computers 14h ago

Question/Help/Troubleshooting My laptop GPU is permanently power-limited.

2 Upvotes

Hi everyone,

I'm hoping someone can point me in the right direction because I've spent the last few days trying to diagnose this issue and I'm running out of ideas.

I first noticed the problem while playing Dark Souls III. The game starts at around 60 FPS, but after about 10–20 seconds, performance suddenly drops to 20–30 FPS with heavy stuttering.

The first thing I checked was whether the game was actually using the dedicated NVIDIA GPU instead of the integrated graphics. It was.

After that, I started monitoring the system using GPU-Z, HWiNFO64, CPU-Z, and Unigine Heaven to see what was happening.

System

  • Lenovo ThinkPad E14 Gen 4
  • Intel Core i7-1255U
  • NVIDIA GeForce MX550
  • Original 65 W Lenovo charger (always plugged in)

I mainly use this laptop for video editing, photo editing, programming, and general productivity, and I've never noticed any issues outside of gaming.

What I've found

While gaming or benchmarking:

  • GPU usage stays around 99–100%
  • GPU clock stays locked at 1065 MHz
  • GPU board power stays around 6–8 W
  • HWiNFO reports Power and Thermal as the active performance limiters

The strange part is that, when the laptop is completely cold, the GPU will sometimes draw 20–30 W and perform much better for a short time. After a while, it drops back to 6–8 W and stays there.

What I've already tried

  • Updated the BIOS
  • Installed the latest NVIDIA drivers
  • Confirmed Windows is using the dedicated GPU
  • Enabled the highest performance power settings in Windows and Lenovo Vantage
  • Disabled Intelligent Cooling Boost in BIOS
  • Tested with Unigine Heaven while monitoring sensors

None of these changed the behavior.

I've attached HWiNFO screenshots taken while the GPU was under load.

At this point, I'm trying to figure out whether this is:

  • a cooling issue,
  • firmware or EC power limiting,
  • a hardware problem,
  • or something else entirely.

Has anyone seen something like this before or have any suggestions on what I should investigate next?

Any advice would be greatly appreciated.


r/computers 17h ago

Question/Help/Troubleshooting Keyboard and mouse not working

2 Upvotes

Hi everyone,
I went to microcenter to get my new gaming pc built for me since I don’t have the time to go build mine.

They pre-installed everything for me and the computer turns on fine. The only thing is that when I plug my (wired) keyboard and (wireless mouse) into the computer, it doesn’t work or recognize it. Then again I have had these for about 4 years now and was planning on upgrading my mouse and keyboard anyways.

What should I do in order for them to work?? I put the hdmi into the graphics card, but even when I have my keyboard plugged in, I can’t put in the functions to access the bios either. Please help!


r/computers 1h ago

Question/Help/Troubleshooting My laptop does not switch to the dgpu and i dont know why

Upvotes

I tried reinstalling the drivers and restarting the laptop.

Ive also tried booting into the bios and searching for any gpu settings and there are none.

Ive tried putting it in high performance mode in the nvidia control panel and in the windows graphics settings.

The gpu doesn't seem to turn on at all

I have an old Hp laptop with a gtx 1650


r/computers 2h ago

Question/Help/Troubleshooting White screen Flickering issue when i click (My Camera cant really show it well)

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1 Upvotes

For example, when I play Roblox and click pretty often, I get a white screen, and it's like the game tabs out. I'm only back in the game when I click again. I can't figure out what it is. Also It has nothing to do with my monitor.


r/computers 2h ago

Question/Help/Troubleshooting Is this too much paste?

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1 Upvotes

I bought this laptop from facebook marketplace even knowing that it had an error 43 with the gpu. I dont know if its bad or not (the paste)


r/computers 2h ago

Question/Help/Troubleshooting Does anyone know how to turn off the smart charging hysteresis management in Lenevo???

1 Upvotes

So from the past few days I dont know how but after reaching 100 it discharges to 55 and then charging starts. Doesnt matter if i unplug and plug in. It has to discharge till 55 and only then it recharges. How to disable this?


r/computers 3h ago

Question/Help/Troubleshooting Help desoldering bios chip

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1 Upvotes

So I need to desolder my bios chip using hot air but since the chip is really close with these components should I not proceed with that?


r/computers 4h ago

Question/Help/Troubleshooting My Computer has a black screen

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1 Upvotes

I opened up my laptop this morning to this, I thought it was just being weird after updating overnight. But after I got logged in, it would just be a black screen for like 5 minutes until turning off. I ended up trying to restart the computer a couple times and nothing is working. Does anyone know what to do?


r/computers 5h ago

Question/Help/Troubleshooting URGENT HELP NEEDED! A bot is subscribing my business email to unwanted mailing lists

1 Upvotes

At 3:00am I started receiving sbscription notices for dozens of unrelated websites. I'm guessing some bot has started populating my email address into random web forms? It's clogging up my inbox and making it almost unusable.

Has anyone experienced this before? I'm not sure why this is happening. Is there anything I can do to stop it?


r/computers 6h ago

Question/Help/Troubleshooting Brother DCP T730DW "Unable to Print 30" Error

1 Upvotes

Has anyone experienced the "Unable to Print 30" error?

Brand new pa lang po ang printer namin at kakalagay lang ng ink. After loading the ink, nag-ink charge naman siya, pero pagkatapos ay lumabas na ang "Unable to Print 30" error.

May naka-experience na po ba nito? Ano po ang naging solution? Maraming salamat po sa sasagot.