Hello everyone, looking for some insight on a dealer registration situation.
I’m located in South Carolina and recently purchased a vehicle from a California dealership. The car is already in my possession.
The original sale was technically a private-party sale, but I decided to use a reputable California dealership as a middleman because they handle a lot of high-end vehicles (BMW M, AMG, etc.). The purchase was completed entirely through their LLC. All paperwork, payment, taxes, title/registration fees, and handling fees went through the dealership. They told me they would handle registering the vehicle in South Carolina.
My concern is not necessarily the processing time for the plates/registration. I understand out-of-state registrations can take time. My concern is simply whether the paperwork has actually been submitted.
The dealership sent me the South Carolina DMV paperwork to sign on June 26th. That was the last thing they needed from me. It is now July 22nd, and I have not been able to get a clear answer on whether the packet has been mailed/submitted.
The communication has been very reactive.
A few examples:
The transport process was delayed, and after I asked for an update, the truck was arranged that same day.
They forgot to send my second key. After waiting about 3 weeks, I followed up and was told they forgot. They have since shipped it.
Those things are frustrating but manageable. The part concerning me is that when I politely ask, “Has the SC DMV registration paperwork been mailed out yet?” the question does not get answered.
I’ve called and left a voicemail with the finance manager and reached out to the owner (who I have been communicating with directly). The owner responded about the key being shipped, but the DMV paperwork question was skipped.
Am I overthinking this? I’m not expecting my plate tomorrow, but my California plate expired at the end of June, and I just want confirmation that the registration process has actually started.
I’m planning to give them until Friday before following up more firmly. What would you do in this situation? Is this just a case of a slow/disorganized dealer, or should I be more concerned?