hi all! i’m a children’s librarian at a large library that is very busy with young families utilizing our toddler play space, attending storytimes, and checking out materials. we often get the question of ‘where do i check this out’, and the answer is always to go out to the lobby as we don’t check items out at our reference desk. i am wanting to float the idea of adding a self-check machine to our children’s area (either getting a new one or relocating one of the 4 that we currently have in our lobby).
i think that it would be great to have one accessible for parents who have young kids that can’t be left alone in the play area, or for parents who know their kids are prone to throwing a fit when they have to leave (our children’s area is on the same floor as our circulation area, but is not within view of any part, and the sound of screaming does drift from the lobby to the rest of the ‘quiet’ library very easily….it drifts from the kids area too but that’s expected lol). additionally, it could be a spot for kids to take their time learning how to use the machine without holding up other patrons. it would also be a station that could have a step stool, as i have noticed that many parents will set their kids on the self check table as they scan their items. i just feel that this is a safety concern.
the cons are that it would probably lead to more circulation-based questions that we would still have to send people to that department about (‘why is my card blocked’, ‘why do i have fines’ etc), but i do think that is easy enough to tell people to talk to circulation about.
all of this to say, i was hoping to get some thoughts from other librarians who may have more experience with how this could be a good or bad idea before i take it to my manager. tia!! :)