r/RobloxHelp 27m ago

Question / Not a bug Avatar is "Discriminatory and hateful"????

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Genuinely, how?

I was just making a avatar in Catalog Avatar Creator,then suddenly BOOM! I'm kicked for a minute.

how is this avatar hateful/discriminatory????? its literally a cosplay

and theres no way the chat bubble was the cause because i literally wear the chat bubble on my actual avatar and its fine.

and im WEARING CLOTHES??? if thats the problem?? they are just hard to see???? Idk bro i misewell not make anything atp

EDIT: i made the exact same avatar,but in white. guess what??? it didn't get me kicked. tf is goin on


r/RobloxHelp 48m ago

Ban Help HELP! Hacked for 2 million value in limiteds + IP BAN on all accounts.

Upvotes

please read: my account got hacked. i had high value limiteds, such as all the king of the night crowns. it was the “someone is impersonating you” scam. i was dumb and fell for it, i know. i wasn’t thinking, i know. anyways, please, please give me advice or any help. they changed the email and phone number and username and password and authentication codes, etc. i think my account is terminated/banned? it says “account not found” when i try to enter my username and click next.

i understand i can do something called a rollback? i tried putting in a roblox support but it says “too many requests”. so, how long do i need to wait until i can try again? i want to get in touch with a HUMAN agent, not AI. do i need to tell the AI i want to speak to a human, and threaten that ill take legal action/have papers written up? i do somewhat know a lawyer. do i keep submitting multiple requests? can i call them? is there anything?

furthermore, all my other/alt accounts got IP banned, including the accounts of my family friends who stay with us and have the same IP. how can i get all of our accounts back? do we have to all submit separate roblox support? please someone help. anyone. i am desperate. i know i was dumb, i understand, you don’t have to tell me. so please just instead give me advice anyway you can. what can i do?!! anyone have similar stories and succeeded?? thank you. 💔


r/RobloxHelp 5m ago

Roblox Support Help HOW TO RECOVER 2STEP VERIFICATION?

Upvotes

As I was clearing storage for my phone I accidentally uninstalled my Authenticator App and I realized that I didn't backup my 2step verification method on any google accounts. Luckily I saved my backup codes and was able to login but I've already used two of them. I can't do anything to get it back since the data is already gone and I can't generate a new one without having to always use the 2step verification method. How do I bring it back? (I already backed up my account in case it happens again)


r/RobloxHelp 4h ago

Roblox Error why the hell do i have the classic roblox face

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4 Upvotes

I was looking in the catalog to find something interesting then when I switched to r6 for some reason the classic face came back. I look at my heads and I wasnt wearing anything. I selected a head and removed it to see if it would revert back but it didnt. Am I missing an update or smt????


r/RobloxHelp 1h ago

Question / Not a bug Roblox Lag/Spike

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Upvotes

I play on PC and I have a really good PC but these past few days I’ve only been lagging on Roblox. It doesn’t matter what game I play on Roblox but then I can get on Fortnite Minecraft Apex legends, etc. and not lag as y’all can see in the video I normally average around 14-30 ping but every 3 to 10 seconds it spikes. Is anyone else having this problem and how do I fix it?


r/RobloxHelp 6h ago

Roblox Client Bug SUPER crazy and frequent lag spikes or stutters on a good pc?? or at least a pc that can/should be able to run roblox just fine

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4 Upvotes

i don't even know i also have this thing where my render will stutter on roblox and create like these microfreezes that also mess up audio too and it's getting really worrying and i don't see another soul with this issue SOMEONE PLEASE HELP😭😭😭


r/RobloxHelp 1h ago

Question / Not a bug So when does roblox plus renew??

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Not sure if this is an error or not, but the subscription just didnt renew??? Im not even sure why, the subscription says its still active but it didnt charge me nor give me the 500 robux. Not sure whats going on if anyone has an explanation?


r/RobloxHelp 2h ago

Roblox Client Bug Getting VC warning and bans even though I'm 21+?

2 Upvotes

I was 18+ server of MICUP and i have a 21+ account but people are saying profanities just fine without getting banned and the second i try and say anything was being warned, Any reason why? Do I have to say the words in a way that isn't directed to someone?


r/RobloxHelp 10h ago

Roblox Studio Bug I made a game where you talk in chat while you sit in a table and when I did the age thingy for roblox to check which ages my game is for it said its for all ages but now its listed as 16+

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9 Upvotes

r/RobloxHelp 2h ago

Roblox Support Help My account got hacked and even if I give them all the evidence I have they still reject me.

2 Upvotes

My account got hacked a few days ago after clicking a link that I thought was Roblox's homepage.
I tried logging in but the hacker had already logged in and changed the password and email.
I tried Roblox support but they've taken more than a week to respond so I closed to the ticket and make another one with billing category to get a faster response, I've sent 5 different appeals and all of them have been rejected. I've given them all the evidence I have, old passwords, badges, Gamepasses even when I was paying for premium on the account. most frequently played with friends, most recently added friends, Login locations, Original email. and they still don't believe me and refuse to reset my account and disable the 2sv. I don't know what other evidence to give them as I don't have any, I don't have receipts nor codes for Robux Giftcards. I'm requesting help.
Can someone please tell me if I just need to stay persistent, need more evidence or just give up, Please help me


r/RobloxHelp 22h ago

Question / Not a bug Strange creepy image showing for a couple seconds after leaving a roblox game

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62 Upvotes

I was playing SCP roleplay and after clicking leave the game froze as usual thanks to old PS4 hardware and then this strange creepy image of a grey road and field flashed onto the screen and stayed for about 2 seconds before disappearing. I've tried an image and a google search but got nothing, can anybody help me find what the hell this is?


r/RobloxHelp 1m ago

Question / Not a bug Does anyone have any suggestions on what to play? I can't find good games

Upvotes

I want to play smth like nullscape. I have alr tried plantscape ullscape nullscape 2 DIVE!!! Crash out mercy No mercy.. that is it I think. Does anyone know any other good Roblox games like these? I want to play smth new

(I am using this sub because the r/Roblox is saying "this may violate our rules")


r/RobloxHelp 23m ago

Question / Not a bug Trying to find a song from an old game

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Upvotes

so in a game called "Shaggy Boss Fight", it used to have music but it doesnt anymore, and im trying to find this specific song

i could just use shazam or something, but the sound effects in the video stop it from detecting the song.


r/RobloxHelp 4h ago

Question / Not a bug made other accounts

2 Upvotes

i made accounts for friends and im worried if they ever do something crazy and get it termed will it connect all the way to my main account. everyone probably gonna flame me its stupid but I just wanna know if theres anyway I can somehow unconnect it to me as i been seeing people get banned for being connected to accounts they arent related to. I already deleted the accounts from the login screen where it shows all your accounts but is it enough done and is there anyway to prevent getting banned for just making the account not breaking the rules and is it possible i can get banned


r/RobloxHelp 25m ago

Question / Not a bug I need a way to mass unfriend people I can't talk to

Upvotes

I'm on mobile and I can't really chat with most people


r/RobloxHelp 14h ago

Question / Not a bug will headless be 10% / 20% off with roblox plus?

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11 Upvotes

if you have roblox plus, do you get a discount on headless bundle like you do with other items/gamepasses/etc you buy? or does plus not apply since headless is only available for a limited time?


r/RobloxHelp 5h ago

Account Help Cannot Recover Account!!!

2 Upvotes

Around 2-3 days ago, my roblox account was suddenly logged out of all my devices and when I tried to log back in using forgot password or even with one time code, I am not receiving any of it through the email I connected with my account.

I may have been wrong on this part but I kept trying to receive a code or reset password but it just kept not showing up on my email. I checked the spam folder, I checked the promotions, social, updates, everything but not a single code was send to me.

Im not using any VPN when trying to log in to my account and I'm not sure but I don't think my account was hacked either since I have 2fa and I haven't received any email regarding that.

I'm stuck and I'm getting worried that I cannot recover my account back since when I did contact support, it did send the one time code to make a ticket but it never fully went through because of an error that I should try again later.

Has anyone gone through this problem, and if so, have you fixed it? How?

Any help and any ideas would be very appreciated I am at my wits end

Edit: I forgot to mention that my other accounts that has an email connected to them works perfectly fine and sends the code to their email, it's just my main account that is not sending me the emails for password resets or one time codes for log in.


r/RobloxHelp 1h ago

Roblox Website Bug Favourites are scrambled up (web & mobile)

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like the title says, all my favourites have been scrambled up, and i have no idea why. i've been making/using profile themes for years now and this just really messes everything up for me... (not just favourited games any favourite category) has this happened to anyone else? (i checked on mobile and yup, same thing)


r/RobloxHelp 1h ago

Roblox Website Bug This is a bug?

Upvotes

Why I can't join? This account is age-verified


r/RobloxHelp 7h ago

Ban Help [Reuploaded] Is there a new moderator online or something?

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3 Upvotes

I have been banned about an hour ago for apparent “safety violation” and the latest activity is a bunch of jumbled characters and no chat logs attached, this account has received minor bans before and the actual chats that were moderated WERE attached to the latest activity. As to why I say “Is there a new moderator online or something?” Is because just yesterday, someone get banned for the EXACT. SAME. THING. It looks straight up copy and pasted


r/RobloxHelp 2h ago

Roblox Client Bug Getting kicked from my account

1 Upvotes

Rejoining to game and just getting kicked from my account what do i do


r/RobloxHelp 5h ago

Roblox Support Help Why are clothing payouts so low now? Is anyone else dealing with this?

2 Upvotes

I've been creating and selling clothing on Roblox since 2020, but at this point it feels almost impossible to keep doing it.

Over the years, Roblox has added more and more costs. Now you have to:

  • Pay for a Premium subscription to keep your clothing on sale.
  • Pay to upload each clothing item.
  • Pay again to put the item on sale.

On top of all that, the revenue has become incredibly low.

Most of my clothing is priced at 5 Robux, but I'm only receiving 2 Robux per sale, which is less than 50% of the sale price. Some items are even worse and only return 1 Robux.

I've attached a screenshot showing two recent sales where I only received 2 Robux.

I don't understand how Roblox calculates these payouts. I know there are marketplace fees, but the percentage seems inconsistent and much lower than it used to be. Considering all the upfront costs just to sell clothing, it's becoming impossible to keep my store running.

Is anyone else experiencing this?

  • Is there something I'm missing about the new payout system?
  • Is there any way to improve the payout?
  • Does Roblox explain somewhere why some items return 2 Robux while others only return 1 Robux?

I'd really appreciate it if someone could explain what's going on. Thanks!


r/RobloxHelp 9h ago

Roblox Support Help Rollback being denied, even when I’m in the right

4 Upvotes

Alright, so let me just start by saying this.
Around 13 days ago, on the 9th of July at around 2:16AM (when I was literally sleeping), my account got hacked and was eventually terminated. During the time my account was compromised, the hacker stole my Limited items, which were worth around $6,000 USD (or in other words, 600k Robux) in total. Ever since then, I've been going back and forth with Roblox Support trying to get my items back, but nothing seems to be getting anywhere.
The thing that really frustrates me is that Roblox can restore stolen items, but they just keep refusing to do it in my case. Every response I get is basically the same, and it honestly just feels like I'm getting false hope.

They keep telling me they can't restore my items because they were supposedly "USD bought," but that's just not true. I've never bought Limiteds from the black market or any third party websites. Everything I owned came from either trading or buying items legitimately through Roblox.
The biggest thing that confuses me is that one of the items that got stolen, my (8bit royal crown) was literally bought through Roblox. That purchase is in my transaction history was recent, so I don't understand why nobody has bothered to actually check it. If they looked through my purchase history properly, they'd see that I got it legitimately, the same goes for the other items.

I've sent them evidence showing that my account was hacked, including login information and other proof, but it honestly feels like nobody is actually looking into my case. Instead, I just keep getting the same copy and paste replies over and over again.
At this point, I don't even know what else I'm supposed to do. I'm not asking for free items or anything I didn't own. I just want the items that were stolen from me to be returned. I really wish someone at Roblox would actually take the time to review my account properly instead of assuming my items were obtained illegally, because if they did, they'd see that everything I owned was obtained legitimately.


r/RobloxHelp 2h ago

Roblox Client Bug If you're using an RTX 50xx GPU and have lag spikes

1 Upvotes

Delete roblox and reinstall it.

The bug should be gone, if it isn't make sure you're using the latest version of nvidia drivers


r/RobloxHelp 2h ago

Roblox Client Bug I have a lag spike that never happend before (after the update

1 Upvotes

my pc is good for 240 now its 240 drops to 14fps (other games works well)

my pc parts are

rtx5060

intel 12400f

(unsolved)