please read: my account got hacked. i had high value limiteds, such as all the king of the night crowns. it was the “someone is impersonating you” scam. i was dumb and fell for it, i know. i wasn’t thinking, i know. anyways, please, please give me advice or any help. they changed the email and phone number and username and password and authentication codes, etc. i think my account is terminated/banned? it says “account not found” when i try to enter my username and click next.
i understand i can do something called a rollback? i tried putting in a roblox support but it says “too many requests”. so, how long do i need to wait until i can try again? i want to get in touch with a HUMAN agent, not AI. do i need to tell the AI i want to speak to a human, and threaten that ill take legal action/have papers written up? i do somewhat know a lawyer. do i keep submitting multiple requests? can i call them? is there anything?
furthermore, all my other/alt accounts got IP banned, including the accounts of my family friends who stay with us and have the same IP. how can i get all of our accounts back? do we have to all submit separate roblox support? please someone help. anyone. i am desperate. i know i was dumb, i understand, you don’t have to tell me. so please just instead give me advice anyway you can. what can i do?!! anyone have similar stories and succeeded?? thank you. 💔