r/NintendoSwitchHelp Nov 02 '25

Meta The holiday season approaches - What feedback or suggestions do you have for r/NintendoSwitchHelp?

5 Upvotes

Are there certain FAQs or guides you think deserve a specific write-up as a post or wiki page?

Are there issues in this subreddit you think the mod team here should focus more attention towards?

Are there actions you think we can take to help achieve the goals of this community?

Do you want to help moderate here? - https://sh.reddit.com/r/NintendoSwitchHelp/application/

Are there other questions you have for the moderators here?


r/NintendoSwitchHelp Dec 19 '24

Find Games FAQ #3 - Which games should every Switch owner consider picking up?

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3 Upvotes

r/NintendoSwitchHelp 18h ago

Repair Help Nintendo switch 2 picture messed up when docked?

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151 Upvotes

Hey guys I’m not sure what to do lol. I was playing games just fine a few hours ago. I turn the switch back on and the only way I can describe it is that it’s evil. I’ve changed the HDMI, tried other hdmi ports. Restarted the console. It’s fine in handheld mode. Do we have any idea what this could be???


r/NintendoSwitchHelp 23m ago

Which Switch? Please tell me this is the OLED

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Upvotes

It was labeled that way on marketplace but the serial number on the side of the controller says HAC not HEG


r/NintendoSwitchHelp 5h ago

Account Help Is there any way to prove an old switch was mine?

5 Upvotes

Ive recently reached out to friend to get back a few games i loaned to her kids years ago. While we were chatting she asked if i wanted my switch back too. I said, i dont think i gave you a switch?, I have three sitting here in front of me and i can’t for the life of me, remember having owned 4 of them! But the more we chatted a memory came back of having a switch with the brightly coloured controllers. I thought, huh, maybe we did buy 4? We have the pokemon switch, a normal oled, and a Zelda switch.

Anyways. I picked the games up and the switch.

A little later she texted to let me know that her son said the switch was given to him by his cousin. I said, oh if thats the case then ya, take the switch back!

Now, i actually don’t care if it was in fact mine to begin with. I really just wanted the games back. But, i would like to figure out if it actually was mine. For no other reason than my curiosity.


r/NintendoSwitchHelp 4h ago

Repair Help Can anyone tell me what this is?

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3 Upvotes

I have just noticed a mark on my screen which I thought was a spec of dust under my screen protector so I replaced it however I noticed that when I took my protector off this mark is under the factory screen protector.
I fear it may be dead pixels however I am not sure as I have never had them.
I can see it when the screen is turned off leading me to believe that it is not dead pixels however I just need the reassurance.
In the case it is dead pixels however do I go about fixing?
Will it be covered under my warranty?

Any help would be very appreciated.


r/NintendoSwitchHelp 21m ago

Account Help Can I remain invisible, if I open a switch game online and go offline instantly on my friends account

Upvotes

Hello!
So I recently got a switch 2 annd I was gamesharing with a friend, we had a falling out recently and ended in bad terms, he closed the gameshare with me but I can still access his games via picking his account on startup if I have internet. He would stir up a lot of unnecesary drama if he found out i was playing those games behind his back. Plus I have a lot of my personal saves in those games too beforehand

So I was wondering If I could, turn on the internet, select his user on startup and turn off the internet afterwards and he wouldnt be notified about it whatsoever, nor realize and could still play his games.

I know its wrong of me to do but It was already difficult getting my hands on the switch 2 as is,games would be another difficult hassle
plus he already claimed he never uses those games either.

Thanks in advance


r/NintendoSwitchHelp 4h ago

Setup Help Parental controls extend time doesn't work most of the time

2 Upvotes

When I try to extend time on the app, it often doesn't work on my Switch 2. The Mario icon just goes forever and then eventually errors out. It seems to usually happen right when it tries to wake up from sleep after not playing for a while. Is there some setting that needs to be setup for it to work consistently? It works just once in a while.


r/NintendoSwitchHelp 1h ago

Purchase / Order Help Can i buy the icons profile from nintendo switch online, with the NSO 1 Month membership free offer thingy?

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Upvotes

while im waiting for 3 days, i was wondering if u can buy the icons from the nintendo switch onlline, with the Platinum Points, i have around 460, and i wanna spend them on icons, so yea, im just asking


r/NintendoSwitchHelp 1h ago

Repair Help Nintendo switch che non si accende più

Upvotes

Non usavo la mia Nintendo da molto tempo ma era ancora al 41% di batteria
L’ho attaccata alla presa e dopo pochi minuti mi sono accorta che era spenta e non si accendeva più
Ho una switch versione 2 (2019)
Non so cosa fare
Non si collega alla tv ma se la metto nel doc appena la inserisco il doc fa una luci a verde che si spegne subito
La switch non ha nessun simbolo sullo schermo


r/NintendoSwitchHelp 1h ago

Repair Help Nintendo switch riscalda molto nel dock

Upvotes

ho una switch hac-001 che riscalda moolto nel dock come se accumulasse tutta il caldo all'interno della console, ho cambiato la pasta termica e pulito ventola e dissipatore ma è sempre identico a prima, qualcuno sa come fare? confermo di aver cambiato la pasta termica in tutti i punti e l'ho applicata bene


r/NintendoSwitchHelp 2h ago

Software Help how to fix error 2123-0301? (game pre downloaded on eshop)

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0 Upvotes

splatoon raiders is coming out in a few hours and i tried to check the downloaded game (i bought it on eshop), quite unsure about how to feel about this

fyi my switch is using hotel wifi, so would that be the problem?

id really like to play raiders asap so any help would be greatly appreciated


r/NintendoSwitchHelp 1d ago

Repair Help Nintendo says the dark spots on my Switch 2 screen are “normal”

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229 Upvotes

Got my Switch 2 about a month ago. Screen’s got these dark blotchy patches that show up whenever the screen goes black (photo attached, it’s honestly worse in person than the camera picks up). Sent it to Nintendo support, they forwarded it to Nintendo of Europe, and the answer I got back was basically “that’s just normal LCD behavior, not a defect”

They are sending me a link to an article that says “Small numbers of stuck or dead pixels are a characteristic of LCD screens. These are normal and should not be considered a defect.” but people on reddit are saying that it’s not the same thing, and that in my case it’s actually a defect.

Thing is, I keep seeing people online saying they got theirs replaced for the exact same issue, especially folks in the US and Germany. So now I’m just confused. Did anyone here actually get a replacement for this? What did you tell support to make it happen, or did you just have to keep pushing?


r/NintendoSwitchHelp 4h ago

Accessories Joycon battery draining while off

1 Upvotes

Hi folks. I noticed that my right Joy-Con battery drains significantly while the console is completely powered off.

After not using the console for a week, the right Joy-Con battery was completely depleted, while the left one remained charged.

I did some more testing today, and after leaving the console powered off for about 3 hours, the right Joy-Con was at around 90–95%, while the left one was still fully charged.

Has anyone else experienced something similar? Any tips would be greatly appreciated. Thank you!


r/NintendoSwitchHelp 4h ago

Repair Help 2017 BOTW game chip no long reads at all

0 Upvotes

I’ve cleaned it with a dry hand cloth and blowed plenty, my system just refuses to read it


r/NintendoSwitchHelp 12h ago

Repair Help New Switch 2 won’t turn on at all after forcing shut down

5 Upvotes

I’ve had my new Switch 2 for less than a week. I was playing with my cat in my lap, she rubbed her face against the bottom of the switch, and the screen suddenly went to an error message saying that the Switch needed to be restarted.

I was an idiot and didn’t snap a picture of the error message with the troubleshooting QR code. Instead, I tried restarting it, but it wouldn’t restart. I forced a shut down, and now it will not turn back on at all. I have tried the hard reset, removed the adapter and let it sit, let it charge, etc. I’ve done everything Google recommends, and absolutely nothing is working. I would prefer to get this machine working instead of having to return this for a new one.

If anyone has any ideas or advice, please let me know. I’m so frustrated with this stupid gaming console absolutely bricking after less than a week of owning it.


r/NintendoSwitchHelp 10h ago

Repair Help How can i fix this or where can i buy things to replace this

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2 Upvotes

In like march 2025 my house burnt done and my switch kinda melted off but someone from my local church help ed and fixed it for me, he didn't fix it completely but he fixed it enough where i can play it normally without any major casualties and all the other problems i managed to fix a solution too except this where i can't shut down or reset the switch when i need too (btw im still able to turn it off normally just can't power down or reset it) for some time i just stuck a needle in it to reset it but as time past it became extremely difficult to find where the actual power button under the yellow tape thingy bc the yellow tape thingy moves around making the power button under unclear where it actually is so i decided to ask this sub reddit for help its okay if there is nothing i can do, i'll just go back to messing with it untill i figure out how to deal with it but if you can help please 😊


r/NintendoSwitchHelp 6h ago

Software Help Is there a way to reset all my info and still keep digital games?

0 Upvotes

Hello, I am trying to sell my switch since I don’t ever use it anymore and it has been collecting dust for a while. I want to try and get a good amount of money out of it. I own a few popular games digitally like pokemon and Zelda and if possible I want to keep those on the switch but remove all of my other information. Is that possible so if someone buys it they will see the games but none of my stuff?


r/NintendoSwitchHelp 23h ago

Accessories Better joycon grip for Switch 2 docked mode

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12 Upvotes

I hate how the grip that came with my Switch 2 isn’t perfectly round at the handles because the Switch 2 joycons have to slide in from the sides rather than the top (see pictures for the difference between Switch 2 and Switch 1).

Is there any third party alternative that has the rounded handles like the Switch 1 did?


r/NintendoSwitchHelp 20h ago

Repair Help My Switch 2 has to be hard reset every time I leave it in the dock for more than a day

4 Upvotes

So I’ve been having this consistent issue where if I leave my Switch 2 in the dock for too long, it won’t turn on and I have to hard reset (hold power button for 20 secs, then press power button again). After that it runs perfectly fine, everything is good, but I keep having to do this every couple of days and it’s getting really annoying.

I sent my console to Nintendo in May and they said there was no issue with the battery. Thankfully, they replaced it with it a new one anyway. However the new one they sent back is still having the same issues.

Has anyone else dealt with this, and what should I do? Is it because too much power is going into the dock or something?


r/NintendoSwitchHelp 17h ago

Repair Help Packet loss on switch online. Connectivity issues.

1 Upvotes

Hello, I recently purchased a refurbished switch from GameStop and it is having issues with online features. The switch does connect to my network. But when I play online (any game title) I get disconnected regularly. Multiple times per hour. Enough to where I am being suspended regularly from online play. Now here’s where it gets confusing for me. My brothers switch plays smooth as butter on the same network with the same connection speeds being shown in the tests. We messed around with DNS settings and tried multiple resets. I even had a local store the fixes broken electronics do a diagnostic and they replaced the WiFi antenna. I also tried connecting it to other networks and some of them it won’t connect with at all. I’m not certain what can be done from here. Please let me know if there’s anything else I can try? Thanks


r/NintendoSwitchHelp 18h ago

Repair Help Joycon 2 and controller suddenly disconnected and won’t connect back

1 Upvotes

Hello! I was playing my switch 2 in handheld mode. I was playing minecraft via controller when my sister came and sat on my bed, causing my switch to fall backwards. It didn’t fall far at all, it was sitting on my bed and it fell backwards onto my bed. When I picked it up the joycons and my controller were disconnected. I managed to get my controller connected again via usb c after i unpaired anything. Now, even when the joycons are docked, they still aren’t connecting and the controller isn’t connecting without usb c. I’ve tried everything online and i don’t know what to do. Please help!!


r/NintendoSwitchHelp 1d ago

Setup Help Safe to upgrade OG Switch to an OLED without losing save files?

3 Upvotes

I have the very first Switch. When I met my partner, he had an OLED Switch. Of course we will have a Switch 2 in the future, but in the meantime, we'd like to stop using the old Switch and transfer everything I have over to his OLED. This way whenever we get the Switch 2 we will both have a console, and we can clear up some space on the TV stand.

The three things that are probably important are:

  1. My Switch has a very important Pokemon Shield save file under my account with shiny mons! I caught them myself and do not want to lose them.

  2. Most of my games are digital, on a 1 TB memory card.

  3. I do not currently have NSO, but if it would help safely transfer everything I would definitely invest in it. (I have had it in the past and enjoyed it, but I didn't renew because I'm too busy to use it.)

I am thinking we will basically factory reset the OLED and then transfer my account stuff over to it. My partner only had 3 games on it which I already own, so nothing would be lost. I want to confirm I can safely transfer my save files and games over without losing my shiny save file.


r/NintendoSwitchHelp 1d ago

Account Help Is there a way of preventing game deletion - accidentally or otherwise?

3 Upvotes

I recently purchased a Switch 2 for the whole family to use. My youngest child is autistic and struggles with the concept of sharing - to a point when he is playing on the console he deletes games which aren't "his". This is frustrating for everyone else who has to re-download their games when it's their turn to use it.

Can anyone advise if there is a way to either:

a) prevent online game deletion by way of a password lock or some other means?

b) have certain downloaded games only appear on certain profiles?

I've got the parental controls app but struggling to navigate and online instructions are not helping much


r/NintendoSwitchHelp 1d ago

Accessories Does the Switch 2 Pro Controller work through Bluetooth?

5 Upvotes

I’m thinking about getting the Switch 2 Pro Controller, but I wanted to know how its Bluetooth works. Can it connect wirelessly to a PC, phone, or other devices, or does it only work wirelessly with the Switch 2?