r/nintendohelp Jul 27 '20

Recommendations A comparison of Nintendo Switch models. Decide whether a Switch or a Switch Lite is right for you!

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15 Upvotes

r/nintendohelp Nov 28 '25

Announcement Rule update: Rule 5 - Do not discuss piracy, modification or emulation.

0 Upvotes

To make our rules more clear, the line

Do not request how to modify systems, and do not tell people to modify their system as a solution to their problem.

has been removed from Rule 3.

In its place, we have Rule 5 - Do not discuss piracy, modification or emulation.

Do not discuss piracy, modification or emulation. Do not ask questions about piracy, modification or emulation. Do not recommend piracy, modification or emulation as a solution to a problem.

Any violations of Rule 5 will result in a comment removal or in egregious cases a ban. This is not different from our previous rule, this is simply an update for clarity.


If you wish to discuss piracy, modification or emulation, there are other subreddits available, such as


r/nintendohelp 21h ago

Account Help Someone stolen my Nintendo account and all my digital card game, what could I do?

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110 Upvotes

I have been happy with my switch 2 for a year, but I dont know It happen, but my account was stolen! Not only getting all my info, also they link It to this consolé named "Haxorus" which its not mine and they have all my virtual card games! What could I do? I contacted Nintendo like 2 times and i didnt got an answer


r/nintendohelp 10h ago

Tech Support Switch 2 won’t turn back on after forcing shutdown

7 Upvotes

I’ve had my new Switch 2 for less than a week. I was playing with my cat in my lap, she rubbed her face against the bottom of the switch, and the screen suddenly went to an error message saying that the Switch needed to be restarted.

I was an idiot and didn’t snap a picture of the error message with the troubleshooting QR code, so unfortunately, I can’t give an error code like 1234-5678. Instead, I tried restarting it, but it wouldn’t restart. I forced a shut down, and now it will not turn back on at all. I have tried the hard reset, removed the adapter and let it sit, let it charge, etc. I’ve done everything Google recommends, and absolutely nothing is working. I would prefer to get this machine working instead of having to return this for a new one.

I tried posting in another sub specifically for help with the Switch 2, but the filters won’t let the post through. I couldn’t find anyone else having fixed this problem. All the solutions I see are things I have already tried that don’t work. If anyone has any suggestions, I would be immensely grateful.

If an error code is absolutely required to determine what’s wrong, and there are absolutely no other options to even turn on my Switch, I guess I’m screwed, lol


r/nintendohelp 1h ago

Tech Support So I have this wierd case of stick drift on Nintendo Switch lite

Upvotes

So when I tilt the stick either up right up left down right or down left it tries to recenter itself any way to fix this


r/nintendohelp 6h ago

Recommendations What size SD card should I get? (switch oled / 2)

2 Upvotes

I've seen that it may be good to have an sd card for your switch

I mostly play pokemon games, but I plan to buy some mario kart and some sport games soon

Would 128 GB be enough?

I'm not interested in having digital games


r/nintendohelp 3h ago

Tech Support Wii U Gamepad is broken, what do I do?

1 Upvotes

Hi, I recently purchased a Wii U console off of EBay. When it arrived the A and Y buttons didn’t work. They press down like normal but they don’t work. Is there anything I can do, because I do not want to fix it myself lol. Is it worth it sending it to a shop? Any responses help!! 🙏


r/nintendohelp 4h ago

Game Help BOTW dlc not working Haven’t played BOTW in a while and I transferred the my data to a switch oled when I opened the game the dlc wasn’t there other than the extra item in my inventory + upgraded master sword. It says the dlc is purchased and after doing what it says it’s still not showing.

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1 Upvotes

r/nintendohelp 10h ago

Tech Support Can you transfer data from multiple switch 1s to a single switch 2?

2 Upvotes

My family has three switch 1s, but is thinking of getting a switch 2 to share. Is it possible to transfer user profiles on each of the old switches to the new one?


r/nintendohelp 7h ago

Tech Support Nintendo Switch turned itself off while docked? Could it have overheated?

1 Upvotes

Unsure if I've worded that title correctly but basically I have an original Nintendo switch that is always plugged in the dock. I'll be honest I don't use it very often but today I went to take it out the dock and it felt warm but was turned off and normally it just stays on sleep mode and I'm sure I didn't turn it off when I last used it. I turned it on and it seems ok but I'm leaving out the dock on sleep mode and I've let it cool. But I'm wondering could it have overheated or turned its self off so it wouldn't over heat. Im now thinking I should not leave it docked seeing I don't use it very often. The dock and adaptor felt warm too and I've unplugged those to let them cool as well. I'm just hoping the console isn't broken


r/nintendohelp 7h ago

Repair Ok so i have my dead dad's 3ds XL, the uppper screen was black then, it made the audio distorted or low pitched idk

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1 Upvotes

And i need to fix it i have done the audio settings and restarted the console the problem is thos two reasons, and i'll try to get store that has experience with ribbon cables and games


r/nintendohelp 14h ago

Tech Support Advice on bad Nintendo Switch 1 support experiences (lost joy con)

1 Upvotes

I've recently had a disappointing experience with Nintendo support, and I'm not sure what to do about it. Any advice is helpful. tl;dr at the bottom.

So, my launch day Switch 1 and Splatoon OLED Switch both had issues at roughly the same time. For the launch day switch, the drift in one joy con had once again gotten bad enough that it was unusable. At around the same time, my OLED switch stopped recognizing when any left joy con was attached, meaning I could no longer play in handheld mode. Two unrelated issues, but I contacted support about them at the same time. Went through troubleshooting on both and they determined I needed to send in the gray joy con for drift service (covered, cool), and the Splatoon system and its left (purple) joy con and they would service it for ~$135 as it was out of warranty. Steep, but I packaged them up and shipped them off.

A few weeks later, I got the gray joy con back. Still drifting. :( Whatever, I guess I'll just send it back again. But then a week or so after that, I got my other package from Nintendo... with just the Splatoon OLED console, no purple joy con. I definitely packed it up together in the same box and documented it in my note I included with serial # and everything. But when I contacted Nintendo support again, they accused me of forgetting to include it, even though their service note they sent back mentioned it. They made me track down the shipped weight of the box to confirm that it was indeed included. After speaking with several support reps and elevating to a supervisor, they said they would look into it. An hour or so later, I got an email that they would be sending me a replacement joy con. But when I received the package, it was a generic purple one, not my Splatoon special edition purple graffiti joy con.

The most annoying part? There was nothing wrong with the purple Splatoon joy con, as we proved in troubleshooting. It worked when attached to my old switch, and no other left joy con would work with the OLED switch; the problem was with the OLED console itself. But multiple reps said I needed to send it in with the system anyway, so I did.

I've already spent hours on this, and their customer service has said this case is now closed. I'm disappointed and dissatisfied. Any advice from those who've had support challenges with Nintendo?

tl;dr: Two support issues in a row, sent both into Nintendo for repair. Problem one came back un-fixed. Problem two was fixed but they lost my joy con, accused me of not sending it, then sent me a generic replacement joy con to replace my lost special edition joy con.


r/nintendohelp 8h ago

Recommendations Story time of when I lost my Nintendo account

0 Upvotes

Possiedo una Switch da dicembre 2024 e ci ho giocato con il mio account "@iogaming_444". Ho completato Super Mario Odyssey e altri giochi.

Poi quest'anno ho provato ad accedere a Mario Kart Tour con il mio account Nintendo e ho scoperto che era sparito. Non ho cliccato su nulla, non ho cliccato su link sospetti, è sparito all'improvviso...

Ho creato un nuovo account Nintendo chiamato "@Wyog" e così ho recuperato un po' di progressi.

Ciao :)


r/nintendohelp 16h ago

Recommendations I haven't owned a Nintendo console since the Gameboy Advanced. How is the Switch 1?

0 Upvotes

Hey all! I need some support in a purchase. I want to know the usability of a Switch 1 today.

I ask because it is the cheapest handheld console I can find. I dont need 4k level graphics for a console, I have a PC for that. I just want a modest handheld I can hold in bed that isnt my phone. How does the Switch 1 work for this? What are your experiences? Thanks in advance!


r/nintendohelp 18h ago

Tech Support Switch Lite left joy stick making mechanical like clicks

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1 Upvotes

The left Joy stick started making These clicks when i move to right or down,It dosent make these mechanical like clicks when i move to up or left,does anyone knows what is causing this And should i worry about them? Btw It Works perfectly no drift and my switch lite is 4 years OLD.


r/nintendohelp 19h ago

Tech Support Switch 2 AC adapter won't hook up with switch 1

0 Upvotes

Hi! I made a reddit account specifically for this question because i haven't gotten any help with the searching I've already been doing. The switch 2 i just opened will not connect with my switch 1 while trying to transfer data with the switch 1. The switch 1 can detect the adapter but the switch 2 isn't, no matter what I do. I don't know if I'm missing something important, but whenever i click next on the switch 2 while they are both connected the it'll still ask me to connect an AC adapter. I'm also using the official Nintendo adapter that comes with the switch 2, so i'm clueless.


r/nintendohelp 21h ago

Recommendations Should I Return This Mario Sunshine Disc?

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0 Upvotes

I am newer to retro gaming and GameCube games. I just bought Mario Sunshine, but once I got home and opened the box I noticed many scratches and black gunk in the inner circle? Should I return it and get my money back?


r/nintendohelp 1d ago

Recommendations anything I should know before buying a used nintendo switch 2?

6 Upvotes

hello! I asked my mom for a switch 2 since my birthday is in less than 2 weeks, I told her I'd be okay with an used switch 2 from fb marketplace. I wanted a nintendo switch when it first came out and was popular, however never gave it much thought ever again. now I found out about tomodachi life and it became an impulsive thought for me to buy one, and seemed like a good opportunity due to my birthday. I played tomodachi through an application on a laptop, however the graphics, lag, audio, etc were Horrid. my friend said she wanted a switch lite, however I think that it's too small for me. an used switch on fb marketplace is 150-200+ eur, and a new one is 400 eur. is it a good deal? is there anything I should know about different switches? any game recommendations besides tomodach


r/nintendohelp 1d ago

Tech Support How to properly fix calibration (Nintendo Switch)

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3 Upvotes

Is there a way to fix the center of my left joystick because it is angled down and making movement really annoying and I don’t want to pay 30 to 50 bucks for new joycons. I have tried the Calibrate Control Sticks setting and it is not working


r/nintendohelp 2d ago

Recommendations Is Cult of the lamb on switch 2 worth it?

4 Upvotes

Hi everyone, I am looking for a cheap game to play while I am away from home for a few days, and was considering buying cult of the lamb: Woolhaven edition since it is roughly the same price as just the game at the moment (£23.75). I've played about 10 hours of cult of the lamb on my pc and have enjoyed it, but is it worth it for switch? (I am on switch 2) I've heard mixed reviews about the performance and bugs on switch especially with Woolhaven, so was just curious if this is worth it? Thanks everyone! 🙂


r/nintendohelp 1d ago

Tech Support My switch 2 will not charge even with new cables

1 Upvotes

my switch 2 has stopped charging i have changed cables blocks and many things it all ways charges for a second then stops then says ”cant charge“ after that it stops unless i plug it in again any advice on how to fix it ?


r/nintendohelp 1d ago

Tech Support My Wii remote keeps disconnecting when I press the start button on a game

2 Upvotes

My Wii remote is synced to the console but whenever I go press the "start" button to play a game the remote disconnects. What could be the problem🤔


r/nintendohelp 1d ago

Repair Gameboy micro: Power switch is finicky - is there a fix?

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1 Upvotes

Picked up a micro for a sweet deal over the weekend. The previous owner said it was broken, but after a simple battery replacement…it works!

The power switch clicks on and off just fine, but while booted up, if the switch is bumped or moved in any way..the console will sometimes restart.

Is there a way to strengthen it? Vaguely remember my last micro doing this, too, but it’s been over a decade…can’t remember if it was this bad or not

Big thx guys 🙏


r/nintendohelp 2d ago

Tech Support Requesting Help For Nintendo Account Migration

1 Upvotes

The email account associated with my Nintendo account cannot be logged into, it's a 20 year old Hotmail that's inaccessible, backed up to another old dead Hotmail account. I have a few purchases attached to it, but I don't want to buy any new games on that account in case Nintendo turns on TFA I'd be locked out.

I tried using my phone # to bypass TFA with no luck.

I want to make a new account and transfer the purchases from the old account and save files would be great too.

Any help would be hugely appreciated!!!


r/nintendohelp 1d ago

Tech Support Pls Fix My Nintendo's Date and time To Today's Date and time

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0 Upvotes