r/citibank Jan 26 '26

Announcement If You Are An Employee Of CitiBank And Would Like a User Flair Signifying That, Let Us Know.

8 Upvotes

Send us a ModMail and tell us. Do not post on the board, message us using this link: https://www.reddit.com/message/compose/?to=/r/CitiBank

You do not need to identify yourself personally or your branch or location, just say something that lets us know your request is valid.

For now, we're only planning on a general 'Employee' flair text, but if you want a special designation of your job field, we may be able to do that.

REMEMBER, This is NOT an official support channel and no one should be asking for or offering account specific details, or revealing internal information.


r/citibank 1h ago

Citibank canada help

Upvotes

Anyone from citibank canada? Recently joined and had some queries. Thanks!


r/citibank 4h ago

India Citi India / First Advantage (FADV) BGV progress dropped from 90% to 80% after resume upload. Is this normal?

1 Upvotes

Hi everyone,

I'm currently undergoing Citi India's background verification through First Advantage (FADV) and wanted to know if anyone has faced something similar.

Here's my timeline:

Completed my FADV application on 6 July 2026.

FADV later asked for clarification regarding an employment gap, and I provided the requested information.

The portal gradually progressed from 70% → 80% → 90% complete.

Throughout this time, the status remained "In Progress" and the case notes showed "Record Ordered.

Today I contacted FADV customer support through chat to check the status. They informed me that my resume had been pending since 7 July. They said they had already notified Citi, but Citi never contacted me to upload it.

The support agent asked me to upload my resume in the chat, and they attached it to my case.

About 4 hours later, I checked the portal again and noticed the progress had dropped from 90% back to 80%. The status is still "In Progress", and the case notes still say "Record Ordered."

Also, yesterday was my last working day at my previous company, so I'm a bit concerned about the delay since I'm waiting for my onboarding.

Has anyone experienced something similar?

Is it normal for the progress percentage to decrease after FADV adds a missing document?

Does this mean the case has been reopened, or is it just the portal recalculating the progress?

How long did your Citi/FADV background verification take after reaching this stage?

I'd really appreciate hearing from anyone who has gone through Citi/FADV background verification. Thanks!


r/citibank 15h ago

On the fence - Am I being soft rejected or is Citi just slow?

2 Upvotes

For context: I completed both a first round interview, a coding OA, and a 3 round super day for this internship position (summer 2027). I applied in January, got the first interview in late/mid April. I got an initial super day invite in early may for mid may. I completed the super day mid June due to finals. I think I performed very well on the super day and I got an email about a week ago stating that my application is “on hold” as they “evaluate the applicant pool.”

I kept following up and will follow up in around another week as the email stated “get back to you in the coming weeks.”

What is the course of action here? Am I being rejected/a second option, or am I in the running and they are just being slow?

Any advice would help 🙏.


r/citibank 16h ago

Applied for Costco credit card, sent W-2 for verification and haven’t heard anything back. What should I do?

0 Upvotes

Has anyone run into this issue before? Citi requested my W-2 for verification and I sent it to the email they provided. That was 2 weeks ago and I’ve not heard anything and my application status hasn’t changed at all. What should I do here?


r/citibank 20h ago

Did Citibank raise the cost of a security deposit box? Mine tripled in cost.

2 Upvotes

I have a security deposit box at a Citibank branch in California. Last year I paid $65 for the year. I went in their two weeks ago and asked what I would pay for another year, as I knew I would owe them as of August. They said $65. But then I just got a bill for $200!!

I have two credit cards with them and $100,000 in an IRA account. Does anyone know what is going on here?


r/citibank 1d ago

Citi GenAI Junior Developer Hiring Process

2 Upvotes

Hi everyone,

My application passed the screening for the GenAI Junior Developer role, and I’ve now been assigned the Codility test. I noticed that this position is hiring multiple candidates and mentions bringing in a cohort of new grads, so I’m hoping that works in my favor.

For some background, I have one SWE internship and a couple of ML/AI projects, but I’m still a little nervous about the hiring process. I haven’t done LeetCode or heavier DSA problems in over a year. That said, I feel confident in my understanding of ML and AI concepts, and I’d love to learn more about the full interview process.

Does anyone know what the different rounds look like after the Codility test? Any insight or advice would be greatly appreciated.


r/citibank 1d ago

Employee/Employment Frustration - am I the backup candidate or are they just slow?

6 Upvotes

Been in a hiring process at Citi NY for a senior role for a couple of months. Was approached about it, had several conversations with people in the business, feedback was positive and I was told I was a strong candidate by people in the team.

Process then dragged. After a follow-up I was told they were still looking at candidates and hoped to wrap up in a few weeks. That deadline passed. Followed up again, this time no response. Mixed signals since.

Someone in the market mentioned they’d heard the team may have identified a candidate, wasn’t certain who (may or may not be me). Separately, someone else was told they’re still working through the process. No rejection, no next steps, no response to my last message.

Moving on with other things and won’t be following up again.

Curious if anyone here has seen this before. Does this sound like being kept warm as a backup, or can Citi hiring genuinely take this long at senior levels ie HR
/internal approval?


r/citibank 22h ago

Credit Cards Citi Hard Inquiry not showing across all 3 bureaus almost 2 months later

1 Upvotes

I applied for the Citi Custom Cash a day before it closed applications (as I’m sure so many did) **but I had zero prior relationship with Citi.** I got approved, I have had the card for almost a month and a half, have a statement and statement balance that show up on Credit Karma and Experian’s apps, and yet I still don’t see a hard inquiry anywhere I look. I’ve looked all over this sub, Credit, and Credit score subs while also searching online and can’t find anything that would indicate this should be possible. Should I expect one to show up on my credit report within the next month? Has a similar situation ever happened to you or someone you know? And finally if this does show up on one or all of my credit reports, is the inquiry likely to fall off in 22 months or 24 months if somehow it was delayed?


r/citibank 23h ago

junior analyst job

0 Upvotes

have an brief phone intro call this week for junior analyst role. what kinda questions am i gonna be asked and what is the interview process like


r/citibank 1d ago

Roundup feature

1 Upvotes

Does Citi app still have the round up feature for debit and credit card purchases for saving? Like if you spend $19.51 on a card it takes the .49 cents and puts it into an account automatically? I use hundreds of transactions a month it was nice feature can’t seem to find it anywhere and I don’t think it’s working anymore


r/citibank 2d ago

Technical Issues Approved for card then page froze

2 Upvotes

I applied for a citibank card, I was approved for the card, then the page completely froze on account creation. It was the official citi bank website so it wasn't a phishing site, and the error seemed to be on the banks end in the fact that chrome errored out. Anyone else have this experience? I have no clue if im getting this card or not.


r/citibank 1d ago

DC Card… How long do I need to wait?

1 Upvotes

Last month I applied for the CITI Double Cash card and was turned down.

I have a credit score of 835, high income, and no debt. I have always paid off my credit cards on time. I also spend quite a bit on each card per month.

I have gotten three new credit cards (including Citi Strata Elite and AA Globe) since December and two AMEX cards for my business. My last card was back in March.

I did not think CITI was going to be so tough.

Any thoughts?


r/citibank 2d ago

Citigold rm messed up and is now ghosting me

2 Upvotes

I alerted my rm (some random guy they switched me to without warning this year) about my account reverting to prior miniscule rate after month and change at the 3.75 i was promised for 90 days for transferring in more cash. he made some more careless mistakes trying to fix this then said he would take care of it. this was at the beginning of July. I got tired of waiting and not hearing back for two weeks then called my original rm and she said she would tell him how to fix it and that it was employee error. that was a week ago. Now I am hearing nothing from her about whether she was even able to reach him. Should I wait a bit longer or try to esaclate. And if so, to whom.


r/citibank 2d ago

Employee/Employment Have an interview for Personal Banker position

1 Upvotes

What should I know and how should I prepare


r/citibank 2d ago

Citi Custom Paze Credits

0 Upvotes

Did my 10 $10 Paze transactions and credits through Wells Fargo, BoA, and even a Costco Citi card and they all processed within a few business days. But Citi Custom for whatever reason has not. Anyone else have delays with this card for the credits? Transactions were made same day as the other cards and still waiting. Thanks


r/citibank 3d ago

AVP Job Application- How many year experience

3 Upvotes

Applying for AVP location Misssisagua Canada location (Within Markets/ PMO /Non Technical)

How many experience is required for this role? i have 3 year experience.

Does that suffice?

Whats the normal profile of folks who are applying for AVP?


r/citibank 3d ago

Employee/Employment Citigroup Spouse Hiring Policy

0 Upvotes

Married for 1.5 years recently and my husband has just arrived in Canada as a permanent resident. We’re currently looking for employment opportunities for him.

I read my company’s policy on hiring relatives, but it was written in very technical language, so I’m posting here to get some practical insight. I’ve never disclosed my marital status at work because I consider it a personal matter. While my teammates often chat about their families, I’ve chosen to keep my personal life private so I have not discussed this matter with anyone.

I worked as vendor since 2021 and became full-time employee in late 2025. I’m currently at C11- officer role.

I’m considering referring my husband for a Business Analyst role under a different manager within the same project. My manager (Manager A) and the hiring manager (Manager B) both report to the same Senior Manager (Manager C) and ultimately the same Director.

Would this typically be considered a conflict of interest or a deal-breaker for hiring a spouse? Or is it generally acceptable as long as the spouse doesn’t report directly or indirectly to me? Would the Director also need to be different, or is sharing the same Director usually not an issue?


r/citibank 4d ago

Your Overseas Call Centers are Garbage (India/Pakistan/Bangladesh/Philippines - wherever it is that they are located)

38 Upvotes

Robotic, inflexible thinking, poorly cognitively equipped to deal with any task outside of reading anything off of the customer's statement.

You literally lost my business because of this.


r/citibank 3d ago

Employee/Employment How is c11 as Java Developer in Citibank chennai ?

1 Upvotes

Got an offer of 26 lpa , tech stack is Java Backend

How will work life balance be and Work Stress and AI tools usage ?


r/citibank 3d ago

Anyone familiar with Citi’s Global Strategy and Macro Research team?

2 Upvotes

Hi everyone,

I’m hoping to learn more about Citi’s Global Strategy and Macro Research team, particularly in New York. I’ve come across some general information about the group, but there doesn’t seem to be much discussion online about its structure or day-to-day work.

I’d really appreciate any insight from people who have worked with the team or are familiar with it. In particular, I’m curious about:

  • Whether the role is generally considered front office and how closely the team works with sales, trading, and clients
  • The approximate size and structure of the group
  • Whether the team typically hires a meaningful number of analysts each year
  • The general stability of the team and potential long-term career progression
  • The working culture, hours, and level of support or mentorship for junior employees
  • Typical exit opportunities or internal mobility after spending a few years in the group

I understand that experiences can vary by desk, location, and manager, so even general observations would be very helpful. I’m genuinely interested in understanding the nature of the role and how the group fits within Citi’s broader Markets and Research platform.

Thank you in advance for any insights!


r/citibank 4d ago

Employee/Employment Any CITI Mumbai Folks Here?

3 Upvotes

C10 onwards

Folks working at CITI Mumbai, what are the employee benefits you get?

  1. Are there really any cab benefits (regular work timings) as some reviews suggest?
  2. Is there any cafeteria serving food (not just a place with tables and chairs) there?
  3. Any cool employee benefits?

r/citibank 4d ago

Employee/Employment Does The Plum Test really means alot for Citi????

0 Upvotes

Done Plum Test Assessment.

This is the first time I know communication is my talent ( Crap )

Real questions: HR really look at the god damn result??

  1. Communication
  2. Conflict Resolution
  3. Embracing Differences

r/citibank 4d ago

Employee/Employment How is citi bank India to join as Vice president in pune

1 Upvotes

I have two offers as below.
Citi bank - 59 LPA, VP, Tech stacks-Java, Python, spark, microservice, Kafka, Deltalake etc.
Tsystem(Douetch telecom as client) -
53 LPA(Fixed), tech stack- Java, microservices etc.
I would like to know about system, please let me know if is it worth to join Tsystem for 6 lacs less for better work life balance and job security?


r/citibank 4d ago

Promotions/Rewards/Offers Best way to redeem Citi Strata Premier points? Citi reduced 10K points to $75. Should I be using the points to book flights and/or hotels? Is it $100 or higher?

2 Upvotes

I heard you can convert 10K points to as high as $200 but unsure if this is true. Anyone have any experience?