So Apple is refusing to refund a subscription that I cancelled during the free trial and they’re claiming that the company doesn’t offer a free trial. I proved to them that the company does offer a free trial and they’re still denying the refund and this is happening to other people too based on the app’s reviews.

Apple's privacy policy for the Apple Store app suggests it will soon get a virtual shopping assistant to help users decide what to purchase.

The app will have a chat interface where users can ask questions about Apple products, with Apple using data like account information, device identifiers, chat information, carrier information, and location data to offer a personalized experience. Transcripts of chats are saved for later reference.

Apple says that information is sent to its "partners" to help Apple provide a conversational response, which suggests Apple might be using a third-party AI model for the virtual assistant.

Today I accidentally spilled tea on my Macbook M1. I bought it in 2023 and it is having no issues except maybe a little bit battery damage.

Few months ago, a little bit water was also spilled on it and the screen was having a few glitches but it automatically resolved after some time i guess when it got dry. But today the worst thing happened.

And afterwards, I cleaned the spillage with tissue paper and microfibre cloth and afterwards used a hair dryer in hope of drying the excess tea which maybe got inside and during that process, I could see tea coming out of the keys. Afterwards, chatgpt told me i should not have done that.

Anyway, cut to now the screen has a display issue (picture attached) and the screen has a slight flicker, keyboard feels sticky and i could see some dirt inside so i used a makeup brush (the thinest one) to clean it.

However, how fucked am I? Even if I take it to repair shop, what all damage needs to be repaired? Last time the guy told me that the whole display needs to be changed but this time the keyboard was also affected.

I am moving to a new country in 2 weeks and would need my laptop with me at all times even though rn it is working fine I am scared it will give up on me soon. 😭

I am currently using an Iphone 17 pro max, bought in march of this year, its been capped at 80% max battery since, ive been using the standard apple charger, i usually charger it at around 15-25%, is this normal for this kind of situation?

yo so i had to restore my iphone 4 using itunes etc.. now i cant activate it because it says that device unknow (photo attached) while activating with sim card, while without it just say to try again later, i tried to set up with itunes but it just say that service unavailable or something. if anyone asks it shows IMEI of the iphone and it shows up on apple website.

Does anyone know how can i either bypass it or activate it normally? its not icloud locked or anything

I’m trying to take this account off of my family by making it older, but when it says it will ask my main account. Then nothing happens… what’s going on??

I wanted to try that app and signed up for their 7 day free trial but it wasn’t what I was looking for and I cancelled after using it for 15 mins. They have now charged me and Apple denied the refund. Now there’s multiple reviews of the app saying the same thing has happened to them also. They say to contact Apple for a refund. This company is clearly scamming people, so how can I get my money back from this terrible company?

i currently use an iphone 8 and i love it! it’s just that it gets really hot and buggy at times. instead of replacing the battery, i want to upgrade my apple device, preferably to one that is the same size as mine!

I’ve been testing the iOS 27 Public Beta on my iPhone 16 (which is only about a month old), and the experience has been a nightmare lately.

After just 5-10 minutes of normal use, the phone often becomes very hot, especially around the battery area.

Sometimes the touchscreen completely freezes and doesn’t respond until I lock and unlock the phone (or wait for it to recover).

Has anyone else experienced these issues with the iPhone 16?
I’d really appreciate hearing about your experiences before I contact Apple Support.
Thanks!

Here are some proofs: videos&screenshots

I placed an order on June 6, with delays after delays, understandably as Apple is slow to ship right now, but they charged my credit card in full on June 7. They email today and say my order is ready to ship, but Apple is withholding the shipment unless I give this premier partner an additional $800 to release it. If they are a premier partner, who can I call at Apple to report this bait and switch tactic?

The hell is this? I bough Icloud storage because Iphone's storage was full. What am I supposed to do now?

I forgot the password to my iCloud account, and they asked me to wait 24 hours. After the waiting period was over, they changed it to 4 days! Even though I’m still logged into my account on the phone and I have access to the trusted contact linked to it. I need to sell my phone, and it’s making me wait so long. Is there any hope I’ll actually be able to reset it after these 4 days, or could it increase to a week again?

It first asked me to confirm my phone number. I did. My email next. I did. Then it asked me for the card info for the card on my account. I put that in. Then my iPad password. it said the password was wrong. Then the password for my old phone. IT SAYS IT IS WRONG. I was trying to reset my password in the first place because when I tried to enter my password for a game using my Game Center account linked to my Apple ID it told me my password was incorrect. I haven’t changed it. What the fuck am I supposed to do??? Why is this even happening. It’s saying all of my passwords are wrong when they’re not.

I genuinely do not now how to fix this, I already tried the force restart and normal restart so if anybody here knows what this issue is, do let me know!!

I recently bought a macbook on french auctions (liquidations, seizures etc, from the government), and after erasing the drive to reinstall macOS it asks me for icloud account password. I made an Activation Lock removal request, with the official document indicating that the device is now mine, but got denied.

Does anyone know what I can do to remove the Activation Lock? I'm thinking about calling support and trying to escalate to someone that I can explain the situation to.

Im on a business trip and don't have a laptop or computer or any other apple product just my iPad i use for movies. I do not remember my cloud password and can't reset it. Apple is giving me 6 days before I can recover my account. I need to download apps for work for new hire. Is there any way I can wipe my ipad clean without a PC?

Apple readies end-to-end Mac overhaul, including M6 MacBook Pro and new iMacs this year; and several new redesigned MacBook Pros with touch and OLED and new MacBook Air and MacBook Neo models across end of this year and next year.

Apple is also planning M5 Pro + M6 Mac mini and M5 Max + M5 Ultra Mac Studio, but their configurations and release timing are fairly tied to the memory shortage. Current models don’t ship for three months. Apple also has an OLED iMac and OLED MacBook Air in the works for down the road.

Help. My iMac desktop will not power on. Should I bring it to an Apple Store or like, a bestbuy?

Bought my first Apple machine about a month ago, a refurbished Macbook Air through Backmarket. During the setup process, the laptop threw an error that said something along the lines of, "This machine has been used to set up too many accounts." I reached out to Apple Support, and they helped me set up an Apple Account. All seems good.

A few days later I get a popup saying there are difficulties connecting to my iCloud account and it throws a "unexpected error" when I attempt to sign in to my Apple Account to resolve. Some online digging leads me to discover that my account has been locked, I file the petition, it is denied. Account is permanently locked. I had it for barely a week and used it for nothing other than logging into the laptop. Apple Support cannot provide any additional details and suggests I make a new account.

To sign in with a new account, you must first log out from your old account and disable the Activation Lock. I am unable to sign out of my account as it has been locked. I have filed multiple requests to have the Activation Lock removed by Support, all of which have been denied with no details.

What are my options here? This has been an absolutely awful expereince as a first time customer. I understand that the lack of detail helps prevent bad actors, but I'm just trying to use the laptop I bought.

UPDATE: As a workaround I have made another user account on the machine without signing into an Apple Account. This at least allows the device to be usable without the constant popups about the account issues.

I’m trying to get this I told him I would refund if fake on eBay let me know if anything’s off