r/apple 6h ago

Mac Apple Working on New MacBook Neo With A19 Pro Chip and 12GB of RAM

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macrumors.com
898 Upvotes

Apple is working on a new MacBook Neo with two key upgrades, including an A19 Pro chip and increased RAM, according to Bloomberg's Mark Gurman. The updated MacBook Neo is one of 11 new Mac models that Apple plans to release.

With the A19 Pro chip, the second-generation MacBook Neo should have 12GB of RAM, up from an A18 Pro chip with 8GB of RAM in the current model.

The report suggested that the next MacBook Neo will also have new color options. Existing finishes include Silver, Blush, Citrus, and Indigo.


r/applehelp 10h ago

Unsolved AirPods Pro 3 pop-up won’t show on iPhone 13

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9 Upvotes

I received some AirPods Pro 3 recently and noticed that the pop-up wouldn’t show. I didn’t mind so I used it normally.
Today, I decided to forget the device and factory reset the AirPods alongside updating my iPhone 13 Pro Max to iOS 18.7.8.

Not only did this remove the AirPods’ ability to have its dedicated section below my iCloud account in settings, but the pop-up says ‘Cannot connect’ and doesn’t do anything when retrying

Any ways to fix this?? It might be the update being outdated but I have no space left for iOS 26 and it says Pro 3 should be compatible with iOS 18?

Video attached below of what shows up when connecting after resetting and forgetting device (also attempted with case off charge)

TLDR: all solutions to making the AirPods pop-up come up won’t work on my iPhone 13 Pro Max

Any help appreciated!!!


r/applehelp 2h ago

iCloud is it possible to transfer selected photos onto a new phone when setting up?

2 Upvotes

i have 65000 items in my camera roll and don’t want them all to transfer to my new phone when setting up. is there a way to select only certain ones?

also, if this isn’t possible is there a way to not allow any photos from being transferred without blocking other data transfers like contacts and messages? (i haven’t had a new phone in a good few years so i don’t remember)


r/applehelp 4h ago

Unsolved app store not allowing me to add my payment method

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3 Upvotes

so i have a failed payment on the app store because i didn’t get paid until now, i only have one active bank card which is my cash app card that has my money on it, however my cash app card got removed from my payment methods (i only have an old card added that i can’t use anymore) but every time i attempt to add my card to pay what i owe (so i can download apps) i get an error message: “There is an issue with your payment method. Update your payment information to correct the problem and try again.” i have tried changing my billing address and the wasn’t the issue, all my information is correct, how do i get around this error without need a complete other card? i look at the apple support page for how to fix the error and all i saw to add a different card to pay off the balance then add your original card.


r/applehelp 2h ago

Unsolved broken battery?

2 Upvotes

if my phone battery is very bad, and it dies out of nowhere, like physically turns off or something well that affect my phone settings

The reason why I’m asking is because my girlfriend said something about her battery and it’s true. She’s always on her phone. But now her location says location not found and this never happens at all. Could that be possible that her phone broke down or something? Or is she hiding it and turned it off?


r/applehelp 8h ago

Unsolved iPad not working

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5 Upvotes

I charged my iPad from dead and it showing this. I’ve already ‘restored’ it with my phone. Can anyone help me


r/applehelp 3h ago

Mac Macbook air m3 - dent on the laptop

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2 Upvotes

My stupid cat ran over the table and pushed the laptop completely to the ground about 3 ft. Pretty obvious where the dent is and is already reflecting on the screen. Will this get worse overtime? Can i still get it fixed?


r/applehelp 2m ago

Unsolved iPhone 15 Pro Laggy

Upvotes

While playing Minecraft my phone lags much more than it should and drops frames in basic situations. I compared it to my moms iPhone 17 and it ran flawless while mine couldn't stay at 60fps. Basiclly 30fps. It makes no sense.


r/applehelp 7h ago

Unsolved Slow Apple Studio Display

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5 Upvotes

My Apple Studio Display is so laggy I can't use it. I have it connected using the Apple supplied chord. I just installed the Studio Display Update that popped up, but the issue persists. Here are the recent updates I have made and my system info.

Any advice?


r/applehelp 30m ago

iOS Can this be removed or turned off?

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Upvotes

I share home with others, we’re all on the same network, and it’s weird that I can see what videos they’re watching at any moment on my iPhone lock screen.

What makes it happen, and can it be undone?


r/applehelp 33m ago

iOS iPhone 16 overheating & dead touchscreen on iOS 27 Public Beta - Is it a known bug or a hardware defect?

Upvotes

I’ve been testing the iOS 27 Public Beta on my iPhone 16 (which is only about a month old), and the experience has been a nightmare lately.

After just 5-10 minutes of normal use, the phone often becomes very hot, especially around the battery area.

Sometimes the touchscreen completely freezes and doesn’t respond until I lock and unlock the phone (or wait for it to recover).

Has anyone else experienced these issues with the iPhone 16?
I’d really appreciate hearing about your experiences before I contact Apple Support.
Thanks!

Here are some proofs: videos&screenshots


r/applehelp 40m ago

iOS iPhone randomly raising ringer volume

Upvotes

My iPhone 15 has been automatically increasing my volume. I put the ringer volume to 0 in Sound & Haptics and then go back and it’s raised to a notch above zero (always by the same amount) by itself. This started happening an hour or so ago and I’ve tried restarting it but that didn’t fix it. It can’t be because of buttons because my buttons aren’t tied to the ringer—my phone is ordinarily always on silent and has been for years.


r/applehelp 1h ago

Unsolved I can’t call while watching videos

Upvotes

Whenever I’m in a call on whatsapp it hangs up the call the second I open tiktok, instagram etc it hangs up the call


r/applehelp 4h ago

Unsolved iPhone 17 pro airdrop keeps failing?

2 Upvotes

Hi guys, I have the 17 pro and it just got the most recent update. I'm trying to airdrop pictures for work from my phone to iMac and it keeps saying airdrop failed. It won't let me send any pictures. I've tried, turning my phone on and off, turning the Bluetooth/wifi on and off, and setting the airdrop receiving settings as everyone for 10 minutes. Please help!! Thanks!


r/applehelp 1h ago

Unsolved 99% at 77 charge cycles

Upvotes

I am currently using an Iphone 17 pro max, bought in march of this year, its been capped at 80% max battery since, ive been using the standard apple charger, i usually charger it at around 15-25%, is this normal for this kind of situation?


r/applehelp 1h ago

iOS Liquid Glass: Tinted vs Clear | QUESTION

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r/applehelp 5h ago

iOS iPhone Air - Roaming from 5ghz to 2.4ghz

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2 Upvotes

I use Unifi devices in my home network, including a U7 In-Wall , u7 Access Point and a Dream Router , and I am experiencing issues when switching between 5 GHz and 2.4 GHz. My iPhone Air fails to switch to the 2.4 GHz band when the 5 GHz signal becomes too weak, even though it should logically switch at that point. I am not sure whether this is a bug in iOS or a misconfiguration of the Unifi equipment.


r/applehelp 1h ago

Unsolved Tab preview showing on private mode window

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r/applehelp 1h ago

Unsolved Which airpods have tracking?

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I would like to get one that has a tracking with both the actual airpods and then the case. I'm aware there's multiple models so I was hoping I could get a list. Thank you in advance.


r/applehelp 1h ago

Mac Macbook Pro won’t turn on

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Upvotes

r/applehelp 2h ago

iOS Full screen still has a white line

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1 Upvotes

Trying to watch a movie on my iPad to my tv, using an usb hdmi adapter. And when full-screening, it shows a white bar on top that I cannot get rid of for the life of me. Can anyone help


r/applehelp 6h ago

Unsolved iPad Sound Glitching

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2 Upvotes

Hello! So currently my iPad will be working and then randomly the audio starts glitching out. It’s sounds robotic, echoing, and glitchy. If I restart the iPad then that fixes it for a while but then it’s starts to do it again after a day or two. The software is up to date, it’s running iPadOS 26.5.2 (I think?). I just can’t figure out how to fix it. I bought this iPad from Costco about 9 months ago. It’s the normal size iPad. I don’t think I have a warranty on it so I don’t think Costco will be much help. I don’t know if it’s hardware or software issues.


r/applehelp 2h ago

iOS Prioritary device for notifications

1 Upvotes

I recently acquired an iPad Mini and since then it seems like my phone (and thus my Watch) don’t get the notification in priority…

Before, my watch would buzz, and alert me of a message, and it would then appear on my phone (logical as the watch draws the notifications from the phone)

But recently, it turns out my watch doesn’t vibrate anymore and instead my iPad Mini is the first to receive it, then only my phone shows the notification

I’ve googled anything I could related to priorities and notifications but of course was shown results regarding Apple Intelligence’s prioritary notifications instead… I’ve never heard of a setting to say « notifications go to this device in priority and are then replicated on the other ones »

I’ve restarted my watch several times, I’ve toyed with my focus modes and their allowlists, but still nothing… could it be linked to the apps’ « background refresh » being enabled on my phone and iPad but not on my watch ?

It’s nothing too bad in itself but gets a bit frustrating…


r/applehelp 6h ago

Unsolved all search engines are dead

2 Upvotes

ive had my iphone 11 for 3 years and for some reason today it just started acting all weird

all search engines dont work for me safari google duckduckgo they all keep on loading for hours whenever i search anything

appstore isnt opening too says" the paged couldnt be loaded" so i cant try any other search engines

youtube is bugged to for some reason it keeps on loading for ages idrk why

for some reason all of that happened today like 3 hours ago

so far ive tried
restarting phone
resetting wifi
using diff wifi
using cellular data
clear safari cache n history nothing worked

+ whenever i try updating software it says an error occurred while checking for software update


r/applehelp 3h ago

Unsolved AirPods Pro 3 won’t optimize charge

1 Upvotes

My AirPods Pro 3 optimize charger limit is on but they won’t Optimize Charge how do I fix this?