r/XboxSupport 18h ago

Xbox One Is this Xbox one fat power brick cord OEM?

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12 Upvotes

I’m kinda a perfectionist and want to know if this cable is a OEM Xbox one fat cable. It has 2 prongs, says well shin e115330. It was made in late 2015 if that help.


r/XboxSupport 9h ago

🏷️ 'What to buy?' Game recommendations please! Im going to CeX

0 Upvotes

Xbox one s

  1. Im open to any game

  2. Under 5 quid please

  3. Backwards compatibility games are ok

  4. Please be good games

Thanks for reading and suggesting


r/XboxSupport 17h ago

Xbox Series X Are these 2 cables OEM for Xbox series X?

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0 Upvotes

I’m kinda a perfectionist and want to know if these 2 cables are OEM for the Xbox series X. One says volex on it and the other says HDMI on the front. Thank you.


r/XboxSupport 8h ago

Xbox Series X Am I getting pranked ? I need help, Im going crazy with this

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19 Upvotes

At this point I think Im getting pranked lol but Im desperate to see if anyone ever experienced this.

I have Xbox Series X, and it happened once yesterday and 3 times today, the Ann Droid show ad shows up out of nowhere, it lasts 5 seconds, it turns off, and I cant play the xbox after that, I literally have to restart by removing the xbox plug, if I restart normally the image never comes back, like… what ??


r/XboxSupport 14h ago

Xbox Series X What does this mean? Is it a glitch? Is my Xbox broken?

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0 Upvotes

I was going to update fc 26 when this random option showed up, what does it mean and is there something wrong with my Xbox?


r/XboxSupport 5h ago

solved! Can't install Conker or Blinx on the PC app?

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5 Upvotes

I'm already subscribed to PC Game Pass, was able to install Crimson Skies and Fusion Frenzy, but Blinx and Conker haven't had any install prompt for me, only a prompt to subscribe to some higher tier in order to play with cloud. Wondering if anyone's having the same issue, and if there's a fix.

EDIT: It just took a bit longer to update on the page than the other two games, looks to be live now.


r/XboxSupport 6h ago

Account/Billing Can’t redeem my free 3-month Xbox Game Pass offer

0 Upvotes

I have a free 3-month Xbox Game Pass offer that came with my Xbox, but I can’t redeem it because it keeps asking me to add a credit/debit card. I only want to claim the free offer and I don’t want to be charged. Is there any way to redeem it without adding a payment method?


r/XboxSupport 11h ago

Xbox Series S Difficulty in Buying Game Pass can you help with changing card details

0 Upvotes

This is my first ever Reddit post but believe the community is great for advice . My son has been playing x box three years and x box essential was paid for on my husband’s card which recently expired and I have tried to renew his subscription but it won’t let us change payment from old expired card to my card . It will be a long summer school holiday with no x box . Can anyone help ?


r/XboxSupport 1h ago

Account/Billing I need to speak to a person! AI Chatbot is not helping me.

Upvotes

Alright, the AI Chatbot is downright scummy, and I will refrain from cursing in here; but my partners younger brother genuinely needs help and we cant reach a person AT ALL!!

The problem at hand is that younger brother cant sign into his account. He can access it in offline mode, but as soon he tries to connect to the internet, the Xbox logs him out and requires him to sign in. The email is connected to my partners, which weve been trying to help by relaying the code, but the Xbox refuses to accept it at this point. *Edit to add that the younger brother forgot his password, which is why we need human intervention.

We've called a bunch of times and were hung up on by the AI. We genuinely need some human support on this issue and would love some help.

*Also to add, I figured maybe someone would have a different number or perhaps something to try that we havent. I just wish we could get through to an agent and not have to speak to an AI.


r/XboxSupport 14h ago

Xbox Series X Weird visual bugs on xbox series x (Fortnite only)

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1 Upvotes

r/XboxSupport 21h ago

Xbox Series S Hello, I have a problem with the Xbox series S, after spending about 20-25 minutes it disconnects me from the internet and reconnects at the moment, and it is very annoying when playing online, is there any solution?

1 Upvotes

r/XboxSupport 13h ago

solved! I paid and downloaded a game on my Xbox and i checked the queue and theres an application called "microsoft store" with it's status being at 0% dowloaded making my whole downloading queue stuck, ive tried cancelling and pausing the download,restarting and powering my console off and it is still at 0

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1 Upvotes

r/XboxSupport 20h ago

Xbox App Is the android app down? Or is anyone else experiencing problems?

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2 Upvotes

Went on the app today and was signed out. I tried signing in and nothing is responding to my inputs. I have tried deleting the cache, uninstalling and reinstalling but nothing has made the app work. Is anyone else experiencing troubles with the app?


r/XboxSupport 21h ago

Xbox 360 360 account issues, how I can't login "my" account again.

2 Upvotes

So my mom's friends son used the 360 i have now....so I just use his account. One day it wanted me too update the console or smth idk but the outcome was that the account i was using wanted me too log back in. The issue is that the email was my mom's friend from 4-5 years ago I can still play games just not go online (and cant connect too internet weirdly....). Do I have any options?


r/XboxSupport 17h ago

Account/Billing Paid for gta6 via gift cards and they took 80$ from my MS Balance (order shows completed) but there's another order showing as pending? This specific order only shows up on my xbox but not on browser.. should i be worried?

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4 Upvotes

r/XboxSupport 17h ago

Xbox 360 Is this power brick cable OEM for my Xbox 360 slim 250GB?

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0 Upvotes

I’m kinda a perfectionist and collector and want to know if this cable for my Xbox 360 S is oem or not. It says “volex” on it. Does anyone else have this with theirs?


r/XboxSupport 23h ago

Account/Billing Need Help Redeeming an Indian Game Pass Code

1 Upvotes

Hi everyone,

I need some help with purchasing and redeeming an Indian Game Pass code.

I have an Indian account and purchased a code specifically for the Indian region. However, when I try to redeem it, I receive an error message saying that the code was purchased in a different region.

Has anyone experienced this issue before or knows how to resolve it? I would really appreciate any advice or help.

Thank you!


r/XboxSupport 55m ago

Xbox Series X Gears of War 2 freezing on loading screen!

Upvotes

I played Gears of War 2 (digital copy) on my XSX up to halfway of chapter 3, the game was already showing some instability since chapter 2, like graphical glitches or game freezing in the same spot that required restarting the game or even resting the console to so that I could progress further but
now the game just freezes on loading screen when ever I load a save or start a new game, I tried reinstalling the game and clearing saved data but the issue persists!
Can't anyone help with that?! Thanks!


r/XboxSupport 1h ago

Account/Billing I can't log in to my account. Please help me

Upvotes

I'm trying to log in using a code, but I get a "failed to send code" error. I'm trying to log in using a password, but I get a "too many failed attempts" error.


r/XboxSupport 2h ago

Account/Billing Having problem trying to change privacy settings

3 Upvotes

When I go to change my privacy settings to use discord and looking for group posts, it won’t save the options I’ve chosen. I am over 18, age verified and not part of a family group. Does anyone have a fix?


r/XboxSupport 2h ago

solved! Is this GPU failure, my Xbox started doing this?

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30 Upvotes

My Xbox started doing this, what should I do?


r/XboxSupport 3h ago

Xbox Series S Xbox Series S instantly turns itself off

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15 Upvotes

It will not stay on for longer than half a second. The controller wont turn the console on, I've unplugged everything but the power cable, moved the cable to an outlet. It did this last night also but it did turn on after a while of pushing the power button over and over


r/XboxSupport 8h ago

Xbox Series X Disc drive not working. Disc gets stuck midway and makes a strange noise

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4 Upvotes

What could be causing this and how can I fix it? I just got this Series X and I only buy physical discs so this is quite a bummer 😞


r/XboxSupport 9h ago

Xbox Series X Xbox Series X crashing to dashboard in multiple games

8 Upvotes

Hey everyone,

I’m having a strange issue with my Xbox Series X (original model) and I’m trying to figure out if this is a hardware problem or something else.

Several digital games crash randomly during gameplay and instantly return me to the dashboard without any error message.

Affected games:

- Warhammer 40,000: Space Marine 2

- Assassin’s Creed Shadows

- Rainbow Six Siege

- Monster Hunter Rise

Space Marine 2 and Assassin’s Creed Shadows are basically unplayable because they usually crash within the first hour.

What’s strange is that other demanding games, like Cyberpunk 2077, run completely fine and don’t crash.

Things I have already tried:

- Full restart/power cycle

- Reinstalling the affected games

- Factory reset (“Reset and remove everything”)

- Checking for system and game updates

I’ve also noticed that the Xbox dashboard sometimes becomes sluggish even when no game is running.

Has anyone experienced something similar where only certain games crash but others run fine?


r/XboxSupport 12h ago

Xbox Series S Xbox gets "caught" between the quick menu and whatever game or app is loaded

2 Upvotes

Hi all, occasionally when I press the home button I'll get the audio of the menu showing up but it never appears, this leads to me still having some control over my game but not fully (losing audio, can't look around etc.) Whenever this happens I need to restart my console but that takes an unusually long time compared to a regular restart.

Not sure what is causing this issue, maybe it is overheating in the scottish summer or maybe there was a software update that came with these issues. Any help is appreciated thank you.