The guy has been sitting at his apartment for 2 hours lol i cant cancel because i wont get my money back. This is ridiculous

Who’s in the 50,000 trip club?

Uber saying they can't do anything about it because I don't have exact screenshot that they desire. I am not even sure what kind of screenshot they are after. I just happen to have these screenshots because I was chatting with my wife about what to order and took screenshots.

Chat with customer agent:

• Tue, Jul 21, 9:54 PM Connected to Akanksha Thakur (AT)
• Thank you for reaching out, ***. I’m Akanksha from the Uber support team, and I’ll be assisting you today.
• AT I understand your concern about the promotion not applying correctly. I’m reviewing the details to help resolve this issue as quickly as possible.
• Thanks
• AT To ensure that I will provide you with the best resolution for this issue, please allow me 3 minutes.
• Okay
• Thank you for waiting, I appreciate your patience.
• AT Could you please provide the screenshot of the promo?
• I have uploaded in previous chat
• Please provide the image of the screenshot, not where the promo is applied.
• AT Sorry for the typo, screenshot of the promo*
• This is very inconvenient, I just happen to take screenshot for my wife. Else I wouldn't even have it.
• Thank you for your understanding and for sharing that information.
• AT Please share the screenshot having proper time and date for the promo.
• This is insane
• How do I get back in time to get you the exact specific screenshot you need
• AT ****, I need a valid image to check if the promo is still valid or not, please cooperate.
• I understand but you need to ask me something realistic
• I can not go back in time.
• AT I am sorry but without the valid promo, I may not be able to provide any adjustment.
• What does that mean?
• I placed an order, I applied the promo. I have screenshot of both the promo plus it being applied. I was charged to wrong amount. This is fraud
• AT I am sorry but I can not provide any adjustment for this order.
• Based on what.
• You are saying Uber can fraud people like this and there is nothing you can do about it.
• How can I go back in time and get you the screenshot.
• Connect me with your manager please.
• AT We can confirm that you have reached the highest level of support regarding this concern. If there is anything further we can do to assist, please let us know. We understand the frustration this situation has caused, and want to reassure you that you are already receiving the maximum level of support available.
• Connect me with your manager.
• I will file fraud claim with my credit card company.
• AT I understand how disappointing this situation can be and recognize your request to connect with a manager. Please be aware that you have already reached the highest level of escalation.
• https://www.reddit.com/r/UberEATS/comments/1ciw87e/just_got_charged_full_price_despite_the_promotion/?rdt=63952 See multiple other people having same issue
• Do you understand that I will file overcharged dispute with my credit card company
• AT I understand your concern but it is not possible to refund without valid proof of the promo.
• I have the valid proof.
• There is nothing more valid that I could have gotten.
• UberEats just want to fraud people. Deleting the app, filing dispute and never coming back.
• AT I understand your disappointment over this matter. Since we have already informed you about the resolution that we could offer, we are closing this chat here. Please feel free to contact us for any further queries or assistance. Thank you for your understanding. Stay safe and healthy.
• Have we resolved this issu

My order was given to someone else. Why is it so difficult to get a refund?

Accidentally charged my corporate card for a personal expense and wanted to change the payment method but I keep getting this message. How long do I have to wait? My food got here like an hour ago.

I never signed up for that and how do I get my money back

uber cash doesnt apply to order even after toggling it on, and support guy is an idiot. anyway, the grass is green and the sky is blue!

I have completed 3rd order yesterday
Over 10$
And it didn’t count
Still says 1 more order to go
wtf ?
How to contact their support?

Nowhere to talk to a real person
Only answers that are written
How do I claim my 3rd order

W którym miejscu anulować subskrypcję Uber eats? Nigdzie nie widzę tej opcji w aplikacji

Have started noticing a trend over the past few months where the GPS tracker will show the driver is at the location and items picked up, but then the driver seems to stay at that location for a very long time (+30min sometimes) before finally moving towards me. This even happens at locations where the items have already been bagged and are ready for immediate pickup.

Are they spoofing their locations? If so why?

…

How do you see messages ubereats driver delivered to you

I recently made a post how Uber eats tricked me into placing in order without the promotion being applied, then told me I need to give them my id and a face scan to get my refund. I filed a dispute and a few days later I just received a full refund from USAA. LIFES GREAT.

Also

1. I'm not banned

2. These stupid Indians can't work a computer. They gave me like $75 in promotional credits trying to get the dispute to stop instead of just giving me my $20 refund. Every time I messaged corporate support with a response they just issue a new $25 credit

No money offer shown.

🖕🏻 UBER EATS. It’s a shitty ass company.