Is it just me or does the training procedure suck at Tim Hortons?
I recently got hired (been working for almost 3 weeks now) and I feel like my supervisors/coworkers have not taught me anything. Anything that I do know is from making mistakes, which leads to me getting yelled at, and the non-informative (in my opinion) training videos. They haven’t really shown me where anything is. I just feel like I should know a lot more after almost 3 weeks of working here.
I feel like I’m a burden to my coworkers since they’re always bothered or annoyed whenever I ask questions. Just today somebody yelled out “it feels like I’m babysitting a kid,” because I didn’t know where they store the drink trays since it wasn’t with everything else in the back.
It’s honestly so discouraging and frustrating to deal with. I’ve thought about quitting multiple times, not even because it’s high stress or I don’t like customer service, but more-so it feels like my presence causes problems for everyone else because I don’t know better and basically no one is willing to help.
Basically just writing this post to see if it’s a me problem or other people are dealing with it or have dealt with it before.