r/Secguards 23h ago

Canada; Woman Says She Was Eating Dinner in Her Car at Walmart Before Shopping. Then a Security Guard Demands She Leave: ‘Unacceptable’

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themarysue.com
7 Upvotes

A woman’s quiet dinner in her car turned into a viral confrontation after a Walmart Security Guard demanded she leave the parking lot, calling her eating there “unacceptable.” In her video, Jackie, gordacorajuda on TikTok, accused the Guard – an older, white woman – of trying to intimidate her. The roughly 71-second clip has racked up over 135,000 views, reigniting debates about loitering policies, customer rights, and the line between private property rules and public accommodation.

The video captures Jackie’s raw reaction as she vents about the Guard’s behavior. “It’s inappropriate to eat in my f—ing car before I go into the store?” she says, visibly upset. “Shut the f— up! Shut the f— up!” The Guard didn’t just deliver the demand and walk away, either. Jackie claims she lingered behind, circling back multiple times to “let me know that she’s watching me.”

The confrontation left Jackie so frustrated that she decided against entering the store altogether, despite needing to pick up items for her mom. “I’m not f—ing going to the store anymore,” she says in the video. “F— that.”

The incident taps into broader frustrations with overzealous security enforcement

This is particularly so in retail spaces where parking lots often double as informal rest stops for gig workers, travelers, and shoppers grabbing a quick meal. Walmart’s policies technically prohibit loitering or using their lots for non-customer purposes, but the reality is far more nuanced. Many people rely on these spaces for convenience, especially in areas where public rest stops or affordable dining options are scarce.

Jackie’s experience struck a nerve. Many commenters shared their own stories of being singled out for minor infractions, often questioning whether race, class, or appearance played a role in how they were treated. The power imbalance between corporate security and everyday consumers is a recurring theme in these encounters.

Experts question the justification behind this reaction

Steven Summerville, a retired staff sergeant with the Toronto Police Service who now teaches safety programs to Security Officers, reviewed the footage and called the Guard’s response “lashing out.” He noted that the slap didn’t appear to be a control-oriented technique but rather a retaliatory action.

Walmart issued a statement saying it takes such incidents “very seriously” and had notified the third-party security company involved, Allied Universal. The Guards in the Prince Albert video were employed by the same company. The incident has sparked conversations about the training and conduct of Security Guards, particularly in Saskatchewan, where other high-profile cases have raised concerns.

In December, the Saskatchewan Health Authority banned contracted Guards from working at its sites after a video showed a First Nations man being wheeled outside in freezing temperatures. Another incident in Saskatoon involved the death of a patient, Trevor Dubois, following an altercation with Security at Royal University Hospital.

Summerville emphasized that Security Guards need better training in de-escalation techniques, which he described as a core skill. “What comes out of your mouth is the greatest tool you have,” he said. “You either have the ability to calm a person down or rile them up.”

He pointed out that basic training for Security Guards varies across provinces and is often limited compared to what police officers receive. Effective communication, empathy, and maintaining a “reactionary gap” to create distance and time for de-escalation are critical, he said. In the Prince Albert incident, Summerville noted that the guard’s response did not include any visible attempt at de-escalation before the physical altercation.

These incidents highlight the growing scrutiny over how Security Guards handle conflicts

Retail environments, especially those with fast-food restaurants inside, can become flashpoints for disagreements over perceived disrespect, loitering, or minor infractions. The viral nature of Jackie’s and the Prince Albert videos underscores how quickly these encounters can escalate when power dynamics and poor communication come into play.

For Jackie, the experience was a reminder of how quickly a simple act can turn into a confrontation. Her video has resonated with thousands of people who’ve faced similar treatment, whether for napping in their vehicles, taking a phone call in a parking lot, or simply existing in a space where corporate policies clash with everyday needs.

The question many are left asking is where the line should be drawn between enforcing rules and respecting the dignity of customers. For now, it’s a debate without clear answers.


r/Secguards 5h ago

Man charged with ramming gate at Beyoncé, Jay-Z's home; the Security Guard said he and his partner held the car door closed so the driver could not get out until instructed. Driver eventually detained by members of Property Security.

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abcnews.com
3 Upvotes

A Bronx man has been charged with a felony after allegedly ramming his vehicle into a gate at Beyoncé and Jay-Z's East Hampton home last week, according to a criminal complaint obtained by ABC News on Tuesday.

Keith Jonathan Webster, 63, is charged with criminal mischief and misdemeanor criminal trespass after a Security Guard said he saw Webster allegedly drive a Subaru into a reinforced closed gate on the couple's property on Wednesday.

According to the criminal complaint, the Security Guard said he was watching surveillance camera feeds at around about 12:50 p.m. ET when he saw "a green colored vehicle approaching the gate traveling at a high rate of speed."

"I watched the car strike the gate and continued to drive on the property," he said. "I called for my partner ... and I ran out the security office door, up the driveway and down to where the car had come to a stop."

After approaching the vehicle, the Security Guard said he and his partner held the car door closed so the driver could not get out until instructed.

Once instructed, the driver "exited the vehicle without any issue and we placed him on the ground," the Security Guard said.

The driver was subsequently detained by members of the property's private security detail until East Hampton Village Police arrived, the Guard added.

According to the criminal complaint, Webster is accused of causing at least $1,500 worth of damage to the property.

Webster has entered a not guilty plea and is expected to return to court on July 29.

East Hampton Town Justice Steven Tekulsky issued a temporary restraining order on Thursday during Webster's arraignment, barring Webster from interacting with Beyoncé and Jay-Z or going near their property.


r/Secguards 23h ago

In Malaysia, robber flees empty-handed after Guard locks US$20,000 inside armoured van

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scmp.com
4 Upvotes

An attempted robbery outside a bank in Malaysia ended without any cash stolen after a Security Guard’s swift action secured 82,000 ringgit (US$20,000) inside an armoured van. Selangor police chief Commissioner Shazeli Kahar said the incident occurred at about 5.30pm on Monday while security personnel were transferring cash into the van in Bandar Bukit Tinggi, Klang. He said a man wearing a dark jacket and a motorcycle helmet approached one of the Guards and threatened him with an object resembling a revolver. “The Guard acted quickly by placing a bag containing 82,000 ringgit in the van and immediately shutting the door,” he told a press conference at Selangor police headquarters on Tuesday.

“The suspect did not manage to obtain any cash. However, he grabbed a pump-action shotgun belonging to the Guard before fleeing on a motorcycle.” Shazeli said police were actively tracking down the suspect through footage from the bank’s CCTV cameras, nearby premises and dashboard cameras from vehicles in the area.

Roadblocks have also been set up following the incident to assist in locating the suspect. “These roadblocks will continue at strategic locations until the suspect is taken into custody,” he said, as reported by the New Straits Times.

Police were investigating all possible angles, including whether any insider has tipped off the suspect about the transport schedule of the money, he said. “It is still too early to tell as the investigation is still in its preliminary phase.” The case is being investigated under Sections 392 and 397 of the Penal Code for robbery and robbery involving the use of a weapon. The incident went viral on Monday after video footage emerged showing a helmeted suspect packing a bag then removing what looks like a gun from his waistband and waving it at a security guard. The video appears to be taken from inside the HSBC Amanah bank.