I chose Aire One partly because my furnace came with a 10-year parts warranty. However, when the furnace failed, I discovered that accessing the warranty-covered parts required Aire One to perform the repairs at an extremely high labor rate of $249 per hour before tax. Weekend service also came with an additional $100 surcharge on top of the regular rate.

I first paid a $281.37 dispatch fee. Aire One diagnosed a failed blower fan and heat exchanger, then estimated 7–8 hours of labor. This meant paying more than $2,000 in labor and service charges to repair a furnace that was supposedly protected by a warranty. Any additional time would also be billed at $249 per hour.

Aire One also refused to provide the warranty-covered parts so I could hire another qualified HVAC company with more reasonable labor rates. In other words, I could only access the parts warranty by accepting Aire One’s pricing. After I questioned these excessive charges, they offered a $200 discount.

The repair was completed on July 17 and took approximately 5.5 billable hours. Based on the quoted rate, tax, and discount, the repair should have cost about $1,347.54. Instead, I paid $1,782.01, excluding the original $281.37 dispatch fee — approximately $434 more than expected.

The invoice was also exteremly confusing. It listed only two hours of labor totaling $498, which did not match the repair time or the total charged.

When I contacted the billing department on July 17, the representative could not explain how my invoice had been calculated or why it showed only two hours of labor. I was promised a callback from a manager, but no one contacted me.

I followed up on July 21 and was offered a refund for one hour of labor, again without a clear explanation of the charges. I asked to speak with a manager but was told that all managers were in a meeting.

By July 22, I still had not received a callback. I called again at 3:40 p.m. and was once again told that all managers were busy. Despite several calls and repeated promises of management follow-up, no manager has contacted me or provided a clear explanation of my invoice.

A 10-year warranty should provide meaningful financial protection. Instead, I faced more than $2,000 in labor charges, could not take the warranty parts to another qualified installer, received a confusing invoice, and experienced poor follow-up.

I strongly recommend carefully reviewing Aire One’s warranty restrictions and labor rates before purchasing. In my experience, this warranty provided very little protection when I actually needed it.

I have posted before but I don’t know what else to do. A friend is an alcoholic. One would never know as he is a high achiever. I found out he drinks nightly and goes to work during the day. It is bad. I don’t know how to help him. He goes to AA meetings but that isn’t helping.
I am at a loss. I am freaking out for him and his mother who is doing everything she can…
What can I do for someone who knows what they are doing but won’t stop?

Living at a crescent that starts with an H near McLennan. Couple of weeks ago, my roommates and I noticed there is a CCTV in our living room! We didn't notice it in the morning so he must have come in during the day when no one was around. They live separately.

Isn't this illegal? They also said that initially our rent covers hydro but three months in they changed their minds and decided to charge us hydro including the previous months!

Edit: Thanks for all your replies. My roommates and I asked to speak with the LL this weekend. We have also started looking for other places.

Not the best cloud expert, but definitely looks like a shelf cloud/ wall cloud. It went by quick as well.

Gonna be heading down with some empty seats

Does anyone know a place where I could find decent quality fake hair for a reasonable price. In bright colors. The stuff I have seen around are all natural colors.

Hello!

Looking for recommendations for a private chef who can prepare about 10-15 meals per week for my partner and I. We live in Beechwood, ideally chef would be able to travel and use our kitchen.

Please let me know if you are/or know any one for the role!

How has your experience been so far?

Hiii,

I am a beginner wanting a to get better at chess and I’m not the biggest fan of playing online, if anyone wants to meet at the park or something and play with my lmk!

Hi guys, I’m looking to tint my car windows (Honda civic), does anyone recommend or suggest any places in KWC? Thanks in advance!!

Hi I hope everyone is happy on hump day

Hi everyone!!! Looking for a gentle and caring dog groomer for my two senior small dogs that I recently adopted. Bonus points if they’re mobile and come to you!!

Hey everyone!

I need a quick sanity check about my apartment building, please.

We've had at least 6 water shut-offs since the start of the year, usually from 8/9 AM to 5 PM. It happened last week, and it’s scheduled again for this week. On top of that, the trash chute hasn’t been working for nearly 6 weeks now.

I'm new here so I don't know how things work, is this level of disruption normal, or how is this usually handled?

Thanks so much:)

Did I miss the memo?

Hay, I’m looking to get snake bites done soon. What piercing places would u guys recommend for the KW area??

I’m looking for decent/fair pricing and a piercer that’s safe/reliable!

as for budget, that honestly depends on the piercer. I’m not picky! Just wanna see local recommendations.

Hi!
Does anyone use Simplii Financial? I’m planning on to open an account and was wondering if someone can share a referral link.

Wondering if anyone has free that they don’t need, or cheap gasket seal large storage containers for sale. Please and thank you. Kitchener, Cambridge, Waterloo, even Guelph. Can pick up anytime.

For a stroll through Victoria Park.

I know multi lane traffic circles are hard. If you started beside me and got mad because all of a sudden you think you should be in my lane, that’s a you problem. And just to be sure, I circled back to make sure that 2 lanes, do in fact go straight. Who is the c*nt now?