Weāre new homeowners and want to reflect on how this was handled.
We decided to redo our backyard and we proactively texted our neighborhood group to let folks know. Itās pretty expansive work and we were one week into it when our neighbors expressed concerns over the state of the fence. They said they wanted something sturdier and the fence was well past its useful life.
Our contractor took a look, determined it was bulging on their side (it looked fine initially on our side, we have higher slope) and advised we get the retaining wall and fence replaced.
I text neighbors, told them weāre building it and sent pictures for them and asked them to let me know if any concerns. They didnāt mention anything beyond asking us to touch base. I offered to go see them at an agreed upon time and they ghosted but apologized. Workers continued the work because they had to keep moving as the wall/fence was holding up the rest of the process.
I repeatedly ask them to please call or text us as weāre not at home and working most days. They go radio silent and next day we receive an ask to discuss it in person and to pause work on that side of the yard.
I told workers to temporarily pause and told neighbors we would see them that day. I then get a notification from the foreman that neighbors had gone over to them and asked them to completely stop all work.
We finally meet up and explain that we are paying for this entirely, address all of their questions on materials (redwood, pressure tested beams/posts, etc) and show them videos our contractors sent us of how rotted the old retaining wall us and how there was no drainage.
They then ask if they can chime in on the final design that I sent them yesterday and I about lost it.
I definitely shouldāve been more clear and explicit that we were paying for this in full ourselves but I donāt know. Just feeling exhausted