r/AstroGaming 3h ago

Question Astro A50's not charging & Not connecting :(

Post image
4 Upvotes

Hi guys,

The infamous problem again. Normally i disconnect the dock from all the power and eventually it syncs again and charges the headset.

This time NOTHING seems to work... I tried:

  • Charging the headset with a powercord;
  • Uninstalling and installing Astro Command Center;
  • Updating firmware (can't because it's not connected);
  • Hard reset (dolby + game);
  • Reset the dock with a needle underneath;
  • Connecting with Playstation;
  • Tried downloading Logitech G Hub instead, however it won't recognize my Astro's
  • Leaving it on the dock for longer time.

The only details i can give are

  • the power buttom lights up when hardresetting it;
  • when trying the firmware, the first battery LED light up red then white and so forth;
  • when trying the firmware, the power button lights up white then orange and so forth;

I really thing i've tried everything there is, but nothing helps. If someone has the golden nugget, please help a gamer out! Need to get back on that Black Ops 2 before the hackers take over.