I am writing this article to document my personal experience with NKTelecom so that anyone considering their services can make an informed decision.
Everything described below is based on my own experience and is supported by screenshots of emails, invoices, payment attempts, and support conversations.
The Beginning
I had been using NKTelecom VPS services for some time.
Eventually, I received abuse reports related to my servers. The company informed me that they no longer wished to continue providing services to me and advised me to move all of my services to another provider.
I respected their decision.
I migrated all of my services elsewhere and configured my servers to **terminate automatically at the end of the billing period**. I never requested any renewal.
Their Written Promise
Support later sent me the following message:
"Cancel all subscriptions in payment systems and delete all your payment methods from us. We will not charge you."
This statement was very clear.
I understood that once my current billing period ended, there would be no more invoices and no further payment attempts.
What Actually Happened
Unfortunately, that is not what happened.
After our cooperation had already ended:
- New invoices were generated.
- My PayPal billing agreement attempted to charge my payment methods multiple times.
- More than one payment method previously linked to my account was targeted.
Fortunately, I never keep money on my bank cards. I only add funds when I need to make a purchase.
If I had kept money on those cards, these payment attempts could have successfully withdrawn money from my account despite the company's written assurance that **"We will not charge you."**
Financial Loss
Even though the payment attempts failed, they still cost me money.
Every failed billing attempt resulted in bank and transaction fees, causing me to lose approximately **$2** for absolutely no valid reason.
These losses happened only because NKTelecom's billing system continued attempting to charge my payment methods after promising that no further charges would be made.
Servers Suspended Before the End of the Paid Period
Another issue was that my servers were suspended before the end of the billing period.
I still had paid days remaining on my services.
This unexpected suspension interrupted my services and caused additional financial losses.
Contacting Support
I contacted support and asked several simple questions:
- Why were new invoices generated?
- Why did your billing system attempt to charge me after telling me "We will not charge you"?
- Why were multiple payment methods charged?
- Why were my servers suspended before the end of the paid period?
Instead of answering these questions, support replied by calling me a spammer and telling me to stop writing to them.
Whether they wanted to terminate our cooperation is not the issue.
Every hosting provider has the right to refuse service.
The real issue is what happened **after** that decision.
If the company had already decided to terminate my services, then there should have been:
- No new invoices.
- No payment attempts.
- No charges against previously linked payment methods.
- No financial losses caused by their billing system.
Why I Am Sharing This Experience
I am not publishing this article because my account was terminated.
I am publishing it because of everything that happened afterward.
I believe other customers deserve to know exactly what happened before deciding whether to trust this provider with their services and payment methods.
Final Thoughts
Based on my personal experience, I cannot recommend NKTelecom.
If you decide to use their services, I strongly recommend:
- Remove every payment method immediately after canceling your services.
- Cancel any PayPal Billing Agreement linked to your account.
- Keep screenshots of every conversation with support.
- Monitor your bank cards and PayPal account even after your services have ended.
I have screenshots supporting everything described in this article, including:
- Emails from support.
- Billing invoices.
- Repeated PayPal payment attempts.
- Bank transaction fees.
- Support responses.
I encourage everyone to review the evidence and make their own informed decision before using NKTelecom.