Hey there, i'm at my wit's end so maybe someone would have a magic setting or something :D
Currently i have an RDS farm with 6 servers and 50 xerox printers distributed around 10 sites. Every site connects to a central print server which has all of the printers and their drivers installed. The printers were initially deployed through GPOs linked to per site OUs. The problem:
Printer deploy GPOs seem to not work anymore, tried with a fresh user he gets nothing, something somewhere is blocking it but that's a secondary problem.
Some time ago users started complaining about their default printers disappearing and not being able to print. The printer page in control panel, last time i checked a server, counted around 250 printers. Most of the printers being duplicates. When a printer "disappears" its duplicates do not work and show "driver unavailable". Adding a printer manually creates a duplicate for every user on that server.
Removing a printer adds it back almost instantly -> i've found a printer aging and pruning registry keys and when applied it greyed out almost every printer instantly and allowed me to actually delete them.
I've disabled printer redirection but it seems that this particular setting actually allowed people to print more reliably (as the printer defaulted to their redirected printer). But i suspect it's what caused phantom printers to appear in the first place.
I also suspect the deployed drivers are no good (the previous IT guy did the printer deployements) as they lack the "shared" option. But if i use universal drivers i lose some of the printer functions.
Given the headache and the number of printers we are thinking of using a third party printing solution like papercut, would that solve our problems and duplicated entries? Do we install NG or MF, the price is not the same.