Why does the Service Health show so many incidents (50+) but no one is complaining? Is it a problem with the Service Health portal?

I am beyond furious right now. I created 2 OVH accounts a while back. I literally NEVER used them. No resources added, no projects created, nothing. Zero usage.

I decided to just close them to keep things clean, but guess what? You CANNOT close your account on OVH.

Apparently, OVH automatically assigned random services/projects to my unused accounts (like vRacks and Public Cloud projects) without notifying me, and now their broken system blocks account deletion because of "active services."

I’ve been stuck in support ticket hell for OVER TWO WEEKS trying to get these accounts wiped under GDPR.

Here is the circus I've been dealing with:

• Canceling a basic service takes 7 DAYS?? Support told me a vRack service had to be canceled first and that it takes a full week just to delete. What year is this?!
• Their UI is completely broken. The GDPR deletion page threw errors, and the system kept telling me to manual-delete things that I couldn't even delete through their manager interface.
• Their support agents give conflicting advice. One tells me to click links to delete Public Cloud projects, another says they'll delete it manually, another tells me to wait a couple of weeks for a "specialized team" to step in.
• THE ULTIMATE JOKE: Today I finally get an automated message saying: "Unfortunately, despite our efforts, we are unable to delete your account at this time. It looks like some actions are still in progress and blocking its deletion..."

ARE YOU KIDDING ME? The actual owners and developers of the platform cannot delete an unused account from their OWN system due to "technical issues"?! They literally built the system and claim they are powerless to delete user data!

They clearly don't give a damn about GDPR or basic customer support. I have deleted every possible service, settled $0 invoices, answered every ticket, and I am still stuck in a loop of copy-pasted support templates and automated rejection emails.

Has anyone actually managed to force OVH to close an account, or do I need to go straight to a Data Protection Authority (DPA) complaint at this point?

For me they work like 20% of the time 💢

It's so bad I actually use smartphone passkeys now to login to a website on Windows.

My org has a 100gb network share that our R&D team use for storing all their fun R&D related goodies, including CAD drawing files and Solidworks drawing files. It's running on a windows server that needs to be decommed. Looking to get some advice on what people are doing regarding these more CAD-centric files. Something cloud first like Sharepoint would be fine for MS related files (they already have an R&D Sharepoint site for that), but a big no no for CAD/Solidworks stuff.

We explored Solidworks 3DExperience cloud platform a little while ago, but it's completely overkill for what the business needs. Is Azure Files feasible, or does the cloud sync component there have it's own problems? Otherwise do we just need to run these workloads on-prem forever?

How do you all stay up to date on best practice and new products/tech. I've had all my foundational certs for over a decade now, but I figure I no longer really have to worry about Blackberries and port security, and my knowledge is getting dated.

Are you all going to conferences or are there newsletters I'm missing? My vendor specific certs only keep me up to date in those environments, but I feel like it keeps me unaware of competitors and new tech I should be considering.

Good morning everyone,

I realized that my beautiful notices, frequently sent to all sectors at the organization in which I work....

...well, they are never read by anyone!!

.

.

I often write to the sector email (thinking that it was useless to send the same warning communication to ALL employees, since NOT all employees work with the different software which is often subject to scheduled maintenance).

I then discovered that that email of mine is NEVER forwarded by the Sector itself to its employees (... possibly affected by my communication).

Since there are around 400 employees here - and not all of them work with the same software - in your opinion what alternative would be more efficient to warn every sector and every user that on "a certain day" the software (with which they work) will be down for maintenance?

.

.

At the moment I have used a mailing list to notify all the sectors, but as already mentioned, each sector never disclosed the same communication to its employees.

I mean, I get it. I work in IT, so I probably know a thing or two about computers. And I really don't mind helping out.

My problem is that these people usually have absolutely zero understanding of technology or how any of it works. It's usually frustration with their 10-year-old laptop that hasn't had a proper update in just as long, and pretty much everything on it is completely screwed. Now they're finally ready to spend a decent amount of money on a new device that they expect to guarantee stability and speed.

The truth is, almost any reasonably modern device will give you exactly that, and it's actually pretty hard to go wrong. It's also true that every device will eventually become a pain in the ass if it's maintained the same way as the previous one. And while there are some differences that make one manufacturer better than another, It's sort of irrelevant for the your average casual office user.

You don't have to be a genius to recommend some ridiculously expensive, overpowered machine that guarantees great performance, but what's the point of having someone spend a fortune on an advanced laptop if all they're going to do is use Word and read the news?

What I usually do when colleagues or acquaintances ask me is keeping it as simple as it gets: Lenovo ThinkPad, Core i5, SSD. No overthinking, no reinventing the wheel.

Still be prepared to become the scapegoat the moment their new laptop decides to misbehave. And sooner or later, it will, because some people simply aren't meant to own a computer.

Medium sized business in construction with a fleet of HP laptops and desktops totaling around 150 units combined. I would say 2/3rd of them are HP Probook models within the last 4 years (4 year upgrade cycle). The remaining 1/3rd are Prodesk models again within the last 4 years.

I have been less than happy with HP overall. Most of them seem to be issue free (the desktops have been really rock solid actually), but we have been seeing a handful of weird issues that a windows re-install never seems to resolve. Now I understand windows is a big player in this, however a lot of these issues we see are generally firmware related and some hardware related issues. Display issues, docking station instability, and NIC issues to name a few.

Maybe we are buying the wrong HP models for our environment, but I am also seeing in this sub that HP isn't regarded very highly either. I thought the issues we had with them were from the pandemic with QC or lack there of at the time, but here we are years later with alot of the same issues. I have the option of starting our next upgrade cycle with a different brand next year. I was thinking of switching to Lenovo, but would like some opinions on Dell as well. Those are really the only other 2 players I am interested in looking into. Apple is off the table for the immediate future due to some legacy software we use that will not run on MacOS.

TLDR: What brand of Desktop/Laptop do you recommend that is not HP.

Brightspeed has created a nice graph to help you decide if your business needs 8 Gbps internet speeds. 😂

Here's the original article.

Sorry if this is a dumb question, but I'm trying to understand the practical purpose of setting the Primary Group to Domain Users vs Domain Admins.

https://imgur.com/a/zB5tKDl

email hosted at m365. User received this email, from an actual address inside my org, let's call it [email protected]. There's no sign of compromise on [email protected]. the header shows spf and dkim pass, but verified by mchsi.com, not domain.com. Is this a direct connect exploit of some sort? When I use message trace in exchange admin, it shows the email as coming from [email protected].

some stuff from the header

Message-ID: [email protected]
Reply-To: USER [email protected]
Content-Language: en-US
X-MS-Exchange-Organization-AuthAs: Anonymous
X-MS-Exchange-Organization-AuthSource: YT2PEPF000001CE.CANPRD01.PROD.OUTLOOK.COM
X-MS-Has-Attach:
X-MS-Exchange-Organization-Network-Message-Id: 14cb0675-1297-4422-62a9-08dee74a69cc
X-MS-Exchange-Organization-SCL: 1
X-MS-TNEF-Correlator: [email protected]
X-MS-Exchange-Organization-RecordReviewCfmType: 0
x-ms-publictraffictype: Email
received-spf: Pass (protection.outlook.com: domain of mchsi.com designates 34.195.253.200 as permitted sender) receiver=protection.outlook.com; client-ip=34.195.253.200; helo=omta009.useast.a.cloudfilter.net; pr=C
authentication-results: spf=pass (sender IP is 34.195.253.200) smtp.mailfrom=mchsi.com; dkim=pass (signature was verified) header.d=mchsi.com;dmarc=fail action=none header.from=domain.com;compauth=fail reason=601
x-ms-office365-filtering-correlation-id: 14cb0675-1297-4422-62a9-08dee74a69cc
x-ms-traffictypediagnostic: YT2PEPF000001CE:EE_|YTZP288MB1239:EE_|YQBP288MB0762:EE_
dkim-signature: v=1; a=rsa-sha256; c=relaxed/simple; d=mchsi.com;       s=20240430; t=1784653591;       bh=8DB0fr86BLYD8LBT2zW0NZliR6xoP6XdS6smX2LZX/o=;        h=Date:From:To:Message-ID:Subject;      b=n9SoQyLTMx0wdkt4b7mdmBYDeAbPh+zGZvZGHHNjutw97IkdM44Idfgzc6SfhV2lJ  

thanks!

I need to install a Zebra printer on our ERP Server. The problem is, that i need to install it first with USB and Zebra Setup Utilities, but this server is a virtual server hosted by our provider. Is there a way to get a USB connection to an external device?

A user got an email from Sharepoint online / microsoft and it's confirmed when they log into onedrive on the web that they are out of space in onedrive. They are using about 4TB and they've had that level for months / longer.

They are on onedrive plan 2. So they should be allowed much more, right?

Anyone know if this is a mistaken email / website message today? Or specific to the user (asking here / asking users is almost ALWAYS more accurate and certainly quicker than trying to deal with Microsoft).

THANKS!

Like the title says, I’d like to hear from people who currently use or have previously used NAKIVO for backup and disaster recovery.

How has your experience been with reliability, recovery performance, support, and security? I’m trying to decide whether NAKIVO would be a good fit for our small business environment, especially from an effectiveness and ransomware-protection standpoint.

We are considering on moving our whole IPSEC infrastructure to a cloud agnostic provider. Alkira was suggested, but I never heard of them. Has anyone encountered them on the field?

https://www.alkira.com/

I have landed at a job where there is a cracked windows server running locally and users accessing it via remote desktop. We have decided to do all of that properly and move to the cloud, I have compared several offers from providers and I think I found one that matches our needs but I am not sure I quite understand how the licensing for remote desktop works.

Are CALs a thing we purchase once and keep using them ? are they a reccurrent subscription ? Are user-CALs a different thing than remote desktop CALs ?

We make rack cabinets, so we spend a lot of time thinking about the physical side of IT.

But that physical side has changed enormously over the last fifteen years, and a lot of it happened quietly.

Nobody talks about the last time they burned a driver CD. Or the era when a new server meant a physical trip, not a console session. Setting IRQs. Terminating your own cables because that was just part of the job. Keeping a stack of blank media by the desk. Actually walking to a machine to see why it wasn't responding. None of it disappeared with an announcement. One day you just realise you haven't done it in years.

What’s something you used to do constantly that’s completely disappeared from your work now? And is there anything you actually miss?

We have a MICR printer that is having static IP issues. I reached out to the manufacturer, because their manuals do not provide any information about static IP setup, and they informed me that because we do not have a support agreement for that serial number on the device, they can't provide any information or do any troubleshooting. The office space scene is real!

Today, the director of IT at your company says to you “We’re going to remove all that centralized IPA+2fa authentication from all of our servers, and go back to using Ssh keys, because it takes too long for me (yes the director) to login to a server.” The same auth that you and your team added, for all the reasons. What do you do?

Im looking for some good recommendations

Hi everyone,

Bit of a long shot.

We're looking for the latest Oracle NVMe firmware for the following Oracle OEM drives:

• Oracle 7335940 – ICDPC2DD2ORA6.4T → QDV1RF35
• Oracle 7361456 – ICRPC2DD2ORA6.4T → VDV1RL04

The drives are in production in our Amsterdam datacenter, and we're happy to perform the upgrade ourselves. Unfortunately, Oracle doesn't provide firmware downloads unless you're an active support customer.

Does anyone happen to have access to these firmware files through Oracle, a server vendor, or another legitimate source? Any pointers would be greatly appreciated.

Thanks!

Hey all,

I have been in IT about 4 1/2 years now starting from helpdesk to systems administration. I have been doing the sysadmin part for about 2 years now and have slowly but surely accumulated services over time to the point where I have over 30 different systems I regularly have to maintain. From endpoint management to life safety to VDI to Entra my scope has slowly gotten larger over time. Here lately I keep feeling more and more burned out due to all these services that are supposed to be a temporary re-assignment for a hire that will never come on board.

I have also been looking at other jobs especially in the endpoint management space where I would be making almost double my salary on the high end and a 50% increase in salary on the low end. I do like where I work and I do like what I do its just becoming all too much being a Swiss army knife sysadmin.

To some of you guys who have been in the career field longer or have made moves to other places what signaled to you that it was time to find something else? I realize that I am still early in my career so this may just be part of the job that I am going to have to get used to.

TL;DR: What made you decide to leave a job for another in sysadmin work?

We noticed this morning that ca.archive.ubuntu.com is not resolving to an IP. Confirmed using OpenDNS CacheCheck:

ca.archive.ubuntu.com CNAME us.archive.ubuntu.com

us.archive.ubuntu.com NO_RECORD

Anyone know what's up?

Edit: I see https://status.canonical.com/ says security.ubuntu.com is down as well.

A leadership position that I am well qualified came up for a staffing agency. It looks like it may be a good gig, but I am curious what the experience has been for those of you who have worked for one? I've been in the same industry for over a decade so a change *feels* risky

So I know Intune has MAA now for sensitive tasks, but I'm curious about it for Entra role changes. We run a small shop, but in the event of a successful compromised account and escalation attack, I'd love to see if we can prevent at least some of that just by requiring MAA for role assignments.