inputs - current monthly bill, and optional speed. It estimates savings over the next 12 months switching to a similar-speed plan based on real plan data. It supports NBN plans, and is independent.

https://tellmewhen.com.au/

If you try it, I'd love to know whether the recommendation is useful, confusing, or what you'd change.

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edit: implemented with ai. The focus is helping decide whether switching internet plans is worthwhile, starting with potential savings. Feedback welcome

Was throwing out some ewaste and tested these, all the optus ones are dud but I have "Unlocked" written on them. Should I install the antenae on it, or just wait until the service is bad? Is it like a phone where it automatically knows the apn and other settings needed? I'm in Tas and none of the telcos offer "4g/5g mobile broadband" here. The router I have is this one, I'm told some telcos use bands that it doesn't support?

Hi all,

Forgive my lack of knowledge, but I am trying to connect the NBN HFC box to what I thought would be the coaxial outlet. Does this need some sort of adaptor? Thanks in advance.

We all now know Superloop has a bullshit 30- day cancellation policy. But did you know that if you cancel the service in the middle of your billing cycle you will now not receive a prorated invoice. That’s right. You will be charged for the full invoice even for the days your service was inactive. They expect you to call the billing team and request for the refund instead of this happening automatically.

To explain this further.

Today is the start of your new billing cycle. You call Superloop to cancel the service. They tell you about the 30d but mention TIO and ACCA and manage to get the cancellation placed for the 5th of August cuz that’s when you want it to be cancelled. When your invoice gets generated it gets generated for the full invoice and you will be charged for tje full billing cycle up to the 22nd/21st of August even though it was cancelled on the 5th.

With any other provider this would happen automatically, but not with Superloop.

So at 08:50 today, the WAN drops out. The NBN website shows an unplanned outage. It comes back just after 12-midday. Not all outages will appear on the NBN website.

This seems to be happening once a month where our HFC connection will have a multi-hour dropout. Our previous house had FTTC (albeit in a much newer suburb) and outages there only happened about once every six months.

It must be costing NBN a bomb in maintenance costs for the old coaxial and terminations. Just #^&*^ change it to fibre!!!