My daughter paid $180 in October 2025 for 1 year of MintMobile. She received a notice from them in early July that she owed $270 on July 23rd for her next years service. She checked with them through app and 800 number and it seems legit. How can they do that? Anyone else receive similar new bill?

We thought it might be scam but all indications and contact with Mint seem to make it legitimate.

Thanks!

Hey there, I am currently on a family members T-mobile unlimited plan. It's great, but lately I've been thinking about getting a flip phone for work since I hate getting work calls on my personal phone, on my days off, etc. I am thinking of switching to Mint Mobile since the prices seem good, and from everything I've read online, the service in NJ and NYC also seems good (I live in NJ, work in NYC).

Would it be worth switching? The company I work for gives their employees a certain amount of money per month for our phone bills, and from what I've seen that amount would cover both phones and I'd still get to pocket some of it. Just wondering if anyone has a plan with 2 or more phones and if it's worth it? Thank you!!

My trial is almost over. I plan to put the trial SIM from Note 8 in the unlocked S23 FE I am getting today. Plan to sign up for unlimited plan, prepay for 1 year. How do I do it

Hi all,

I ordered a new pixel 10 phone with the new deal today from the website. It is 149+180(for an unlimited plan for 12 months). My concern is that I ported out of Mint a month ago as I'm getting a good deal with my home internet plan. I didn't read the full fine print but it says new customer only. Can I still port in to Mint using my old number or will it flag saying that I'm not a new customer?

Note that I have 45 days to activate but it'll still be less than 90 days since I ported out.

Thanks in advance.

I want to switch my internet from T-Mobile to Mint. When I check my address in Mint it says service not available, probably because I already have T-Mobile at my address. I called customer service and they said there is no way to override. Is there any way to switch or am I just stuck keeping T-Mobile?

So i just started carrying a spare phone on vacations and wondering what starter kit would i need for the spare phone if something happened to my primary phone? You know, pop in a new sim into spare phone and get back up + running with my regular service. I see they have mint prepaid kits but that confuses me because i have a regular plan already that i use. But is that the sim kit I would need ? I think they're only like $2 at best buy or target. Sims expire if unused, correct? Otherwise I'd have a spare sim in advance too.

Sooooo I purchased 2 Sim card kits with 3 month plans over a week ago. Order still hasn't shipped been told multiple times that orders are currently backed up. It should be shipped next day. We'll here we are several days later no shipping info or anything so I decided to message an actual agent and got the run around the whole time. One said they aren't sure where my order is, the other recommended a refund and repurchase the same plan and Sims. She assured me it would ship very shortly after I repurchased them. Wth? So I got an email after ranting to them a bit. The email just stated we are sorry for taking so long on your order we will update ypu as soon as the order has an update. What's so hard about grabbing 2 Sim cards throwing them in an envelope and shipping them out? I needed these Sims before my vacation next week but doesn't seem its gonna happen. Is anyone else having issues? I dont understand why my order is off in lala land and no one seems to care about it. Might juast be me.....

So my phone says i have 2 bars of 5g and nothing will load at all but i can make phone calls . I went and restarted my phone. Didnt fix it . Called the support number and it walked me through resetting my network connection and nothing happened again. I have an i phone and an e sim . I got the unlimited data package and i live im kentucky.

My understanding is that the device unlocks after 60 days. My question is: do I have to use my Mint line in this device for the entire 60 days? What if I activate it and then swap the SIM to a different device and leave the new device unused? Will it still get unlocked automatically when the time is up?