r/linkedin • u/Original_Link_8572 • 23h ago
*My experience with the predatory deception that is a Premium Trial*
LinkedIn's promoted “30-day free trial” is actually a 25-day free trial as buried within their Terms & Conditions. Their goal clearly being to snare people into a $198 charge for a service they intended to try out, not purchase outright. I signed up on May 7 and understood that 30 days meant I had until June 7 to cancel. I canceled on June 5, but apparently two days early wasn’t good enough for LinkedIn. Here’s what their customer service rep wrote in a lengthy series of communications:
To explain why this renewal took place, when the premium subscription was first activated, the Terms and Conditions stated that the membership would automatically renew unless cancelled at least 3-5 days before the next billing date.
Incredible that LinkedIn misleads customers into thinking they’ve cancelled their trial when there are additional steps to cancel, notification of an impending charge or trial end is not sent, and their members are on the hook for an entire year instead of the monthly installment plan with no recourse.
I opted not to continue with the Premium account after discovering that it had little to offer for the cost. That is unless you’re in the market for job notifications that are a month old with hundreds of earlier applicants, regular declarations that your profile is getting lots of views which turn out to be their bot network pushing you as ‘people you might know’ or AI drivel on whether you’re a fit for a job along with an obviously bot generated cover letter.