Just received the new UI on our upstairs Fire TV Cube. I really dislike it. Now, in order to find the app I want, I have to scroll down to "recently used" rather than having my favorite apps on the start page. I also can't choose the input without going into the menu.

Why did Amazon do this? How would they like it if we changed the keyboard on their computer or controls in their car overnight? And no user guide for the new UI, just dive right in and expect it to be intuitive. Well, they have taken away a lot of options (like arranging apps in the order I wanted them), so I guess it's "simpler," and OK if you happen to like whatever the Amazon devs like.

The best part? Our upstairs Cube has the new UI, while our downstairs Cube still has the old UI. Well, at least for a while, I'll enjoy our downstairs Cube and gnash my teeth at the upstairs Cube.

Randomly about a half hour ago I was scrolling down to my apps on my FireTV and it randomly started going back to the last app I opened when I would click a different app. Reset the TV and now the problem is that any time I scroll down a few rows the screen will suddenly go black and then return to the ad at the top of the screen. I tried replacing remote batteries, using the FireTV app to scroll, restarting and unplugging the TV and also restoring the TV to factory defaults and nothing is working. Any suggestions?

I purchased a refurbished Fire TV Stick from Amazon (actually from Woot) that doesn’t show ads on Prime Video. I don’t have a subscription so it’s just the free shows that I can access. I was told the previous owner must have replaced the official app with a sideloaded apk. Is it still possible to do this on my other fire sticks or has this been blocked in newer fire os versions? Is it now not possible to uninstall the Prime Video app?I purchased this one about 5 or 6 years ago but hadn’t been using it for several years so I just recently discovered it doesn’t show ads on Prime Video.

My Fire TV was connected to the home wifi. After I changed the password, it’s not able to connect anymore saying it’s a captive portal network, which doesn’t make sense. I’ve don’t all kind of troubleshooting like restoring to factory settings, unplugging the TV and the router etc. Can’t find a solution.