r/edtech • u/doctorpika3007 • 5h ago
How do you fix a great educational tool that teachers and students find too confusing to use?
We’ve spent the last two years developing a specialized learning platform focused on reading comprehension for middle schoolers, and the underlying pedagogy is incredibly solid.
When we tested the core curriculum in a controlled environment with a few beta classrooms, the academic results were fantastic, proving that our core methodology actually works.
However, now that we are rolling it out to broader school districts, we are hitting a massive wall with actual user adoption and daily active usage in the classroom.
The feedback from educators is honestly pretty brutal; they say the teacher dashboard is way too cluttered, and it takes them too many clicks just to assign a simple module or check a student's progress.
On the student side, the cognitive load of navigating the interface is distracting them from the actual learning material, causing engagement and completion rates to drop significantly after the first week.
We tried tweaking the layouts and menus internally over the summer, but my co-founder and I are backend developers and former educators, so we honestly have no idea how to build a truly intuitive user experience.
I'm at the point where I know we need to bring in professional app design services to completely overhaul the front-end and user flows before we lose our upcoming district renewals.
For those of you building in the edtech space, how do you find UI/UX designers who actually understand educational accessibility, cognitive load, and classroom workflows, rather than just agencies that build flashy consumer apps?