So this is absolutely nothing against the kind ladies that work there and this might actually be my fault since I went in at 7pm on a Wednesday, not realizing the mall closed at 8 (thought it closed at 9). I went in and they got me sat immediately. There were three people there, two working on one lady's feet and the one that sat with me. Now I don't think the lady that sat with me typically does nails, because immediately there is something wrong. She couldn't find any cases with nail extensions. After about 5ish minutes, she finds it. Yay we can start! She starts to talk to me, but I didn't catch what she said so I asked her to repeat herself. Instead, she just started talking to the lady working on the other woman's feet. That's cool, maybe shes not really in the mood to talk. She glues my nails down and I see pretty big gaps between the fake nail and my real nail. I think that'll get pressed down as shes working (spoiler: it didn't). She starts clipping them down and asks for what shape, so I tell her "almond please" (if you don't know, they're literally the shape of the nut almond). She looked it up and showed me several pictures and I picked out the almond one. She glanced at it then went to work filing. I notice the shape is nowhere near almond, but at this point Im kinda tired so I just think "as long as they're good, I'm good." Then the phone calls start.
SEVEN TIMES. SHE ANSWERED HER PHONE SEVEN TIMES IN THE MIDDLE OF MY APPOINTMENT. So by the time shes done filing my nails, they look terrible and jagged. After her seventh call, a different lady comes in and starts working on my hand. I retell her I want almond shape, and she seems like she knew what she was doing so I was happy for the rest of my appointment. She answered her phone once in the middle but she explained it was her son and it was super short so I had no issue with it. Now we get to the finish. I pay and tip as usual, but I'm really not happy. The nails are crooked, only about 3 of them across both hands are almond shape, the acrylic was pretty far up the nail so it already looked like I had them for a week, theres a pretty sizable amount of left over acrylic under the nails, the gaps are huge, and it's just. Not great. Again, this all could entirely be on me for coming in so late, but idk. I feel like if youre putting something semi long-term on someone, there should be at least a bit more effort put in. Rant over. Anyone else have any similar or different experiences? What nail places would you recommend?