Hello,
Our central AC unit broke down and I'm looking for recommendations on someone trustworthy to fix or replace it. It's a 2.5 ton system that's about 10 years old now.
When the thermostat calls for cool air, the indoor unit turns on but not the outdoor unit. I had someone come to check and said it's a refrigerant leak, but they only recommended to top it up and not fix the leak for $750 which seemed odd. When asked, they said it's difficult to find leaks and often not worth the money. They also offered to replace the indoor and outdoor unit for $7,000 + gst.
I asked a second company over the phone and it'll be $800 + gst to refill and come back in a few weeks to look for the leak. If the leak is indoors it'll be 3k to fix. A new indoor/outdoor unit will be 6.5k.+ gst.
I have no idea if I'm getting my tail pulled here and need advice. Do you know anyone reliable and honest who can come take a look? I just find it unbelievable I have to drop 7-8k on a new unit, when I think the average lifespan of these are 12 to 15 years.
Thank you!!