See here https://www.umass.edu/living/residential-services/rsd
"Authorized Vendors and Delivery Partners
Residential Service Desks accept packages shipped through the following authorized vendors:
- US Postal Service
- UPS
- FedEx Ground
- FedEx Express
- DHL
- On Trac
- Laser Ship.
Residential Service Desks also accept deliveries from Edible Arrangements and Atkins Farm, a local business offering flower delivery.
Residential Service Desks are unable to accept packages shipped via unauthorized delivery vendors. Notable unauthorized delivery vendors include:
- Amazon Prime Delivery*
- Wal-Mart
- Target
- Office Max.
- SpeedX
* When ordering from Amazon, Residential Services strongly encourages you utilize a local Amazon pickup location, which can be found by selecting "Find a pickup location near you" on the Amazon app or checkout screen. There are now six Amazon pickup locker locations on campus. For more information, see the Amazon Locker section in the "Getting Your Mail" section of this page.
Residential Service Desks also cannot accept deliveries from vendors whose goods go directly to the student such as DoorDash, Instacart, Peapod, etc.
Deliveries from unapproved delivery vendors are often left outside of buildings or in residence hall lobbies. Residential Services cannot take custody of packages delivered in this manner and is not responsible for packages lost or stolen when left in a building lobby or at a building entrance. "
and
"Amazon Locker Delivery
There are now six Amazon pickup locker locations on campus. You are able to add these locations to your address book through Amazon Pickup, and they will be displayed under the pickup option when that delivery method is chosen. Once an order is delivered to an Amazon pickup locker, you will have three days to pick it up.
An Amazon order must meet the following criteria to be eligible for locker pickup:
- The shipping weight is less than 10 lbs.
- The product dimensions are smaller than 16 x 12 x 14 inches.
- All items are sold or fulfilled by Amazon.com.
- The total value is less than $5,000.
- The shipment contains no hazardous materials.
- The order does not contain Subscribe & Save items.
- The order does not contain items shipping from other countries.
- The order does not contain items for Release-Date Delivery.
- The order does not contain food or beverages, including shelf-stable products. (Exceptions are: supplements and electrolytes)
- The order does not include items that contain lithium batteries.
- Some skincare products may be restricted due to chemicals they may contain.
- The Locker will not be used as a delivery address for a wishlist."