r/Udemy • u/ByteNinja3000 • 20h ago
My support tickets are being ignored for a serious issue on Udemy, worse, if i create more tickets they refer me back to that ticket, where the support guy replies late and is literally useless.
This guy Kaveh, beware of him, this is the worst support guy, he is a literal bot and does not solve any issue, in these few days, I have exchanges 50+ emails with no resolution, first 12-13 mails were the video not playing, this guy, was no help, at the end he forwarded the mail to support team after making videos 2 times, and when i was recording, the video started to play just normal.
Now, in my account there is an 18% tax issue, which was included separately, not in any other accounts, that i don't have my courses in, only in this one, even my friends, account it is not there, when i told him, he refused to contact the support, and after multiple tickets i keep getting referred to this stupid retard. He does not even reply on time.
Whom do i contact, i know if i had contacted some other guy, they would have solved it, in an instant instead i am stuck with this fucking loser and even new support mails redirect me to his ticket id.