Data usage isn't always predictable.

Some months you finish your billing cycle with data to spare. Other months, you find yourself streaming a little more, relying on mobile data instead of Wi-Fi, or simply spending more time on your phone than usual. Before you know it, you're down to your last few hundred megabytes with days left until renewal.

That's exactly what Data Auto Refill is designed for.

If your remaining data drops below 500 MB, Tello can automatically add a 2 GB Data Add-On for $5, so you don't unexpectedly run out before your plan renews.

A few things worth knowing:

- Each Auto Refill adds 2 GB for $5 and lasts until the end of your current billing cycle.

- Manual Data Add-Ons are still available if you prefer to purchase them yourself.

- Available on metered plans that include data.

- Not available on Unlimited Data plans.

One more thing: enabling the feature is completely free. You'll only be charged if an Auto Refill is actually triggered. And to keep everything transparent, you'll receive a text message as soon as an Auto Refill purchase is completed, so you'll always know when additional data has been added to your account.

Hopefully this makes staying connected a little easier for anyone who occasionally runs low on data.

I know that when a plan is changed the existing resources are rolled over into the next month. However, if I decide to pick a no data plan, will the data still rollover? I have way more data than I will use for awhile and doing this will save me a bit over time.

I've scheduled my renewals via text as some of you might also be doing. My last renewal which happened while I was outside at an event. Checking the results I saw that both my "renew" and my cc expiration went without a reply from tello between the two. Tello sent my order request; order processing and successful status; all 3; one after the other.

Meaning 1 min delay between the two text is all thats needed to keep them in order but no need for delays longer than that. Seems like tello will just queue each message sent and act upon it.

I recently switched to Tello and am attempting to port my number in from my old carrier so I can use the same number. My old carrier needs my Tello account number to port, but the only way I’ve been able to find to get my account number is by doing a port out request.

Because my account is so new, Tello won’t let me do a port out request. Frankly it seems stupid, there are other needs for the account number than porting out the number. Is there any other way to retrieve the account number?