r/Renault • u/RateFull5154 • 11h ago
Question Discharged High Voltage Battery resulting to Gearbox Failure
I have a 2023 Renault Espace VI hybrid with 60,000k mileage. 2 years and 6 months old car.
Last Friday, while driving in the city I got an error of Warning Gearbox Failure Risk with STOP sign and car completely stopped in around 10-20meters. Called in the insurance immediately and a tow truck picked up the car.
Dealership just informed me today that the cause is due to Discharged of High Voltage battery. Unfortunately, this dealer is not authorized to fix the battery only the gearbox with the bill of 1.8k euros already and i need to bring the car to another dealer that can fix the battery.
I called Renault and they recommended to bring the car to another dealer to fix both issues however that dealer wont accept our car because they are already fully booked. Another challenge.
Has anyone experienced this issue with hybrid discharged high voltage battery resulting to gearbox issue? What to expect? Will Renault cover the repair?
We love our 2023 Espace and been to a lot of places driving this. It has a stylish design and comfortable driving experience. I hope this challenge will end soon