I had a bit of an issue with an order not turning up weeks after it had shipped. I tried contacting the site I ordered from, several times using every possible means available. But I got no response. As I paid via paypal, I then opened a case with them. They refunded me immediately. But then the company rang me today and explained there had been a mix up with my delivery, as their system had shown it as click and collect. So they have now shipped it to my home address.

I now need to repay paypal, as I'm sure they will contact the company to try and recoup their losses. And when they find out I also received my order on top of the refund, they will not be very happy. I can see an instant termination of my account in my near future. So, how do I go about paying back the refund?

i’ve been given two different phone numbers to call for customer service: 888-221-1161 and 844-368-6633.

which one is the correct number?

When I turned 17 I started using paypals pay in 3 option and ended up racking up £600+ in debt I forgot about it for a while but I'm now 18 and started receiving emails saying they will take action. Is there anything I can do? I've lost the job I had at 17 and I'm struggling enough to be able to afford essentials to live.

Hi!

This morning I received a notification on my iPhone that a deposit for 5$ from “Paypal Inc”. I known the name of the people who send me money by heart and the avenues they use so it was weird. I checked the app without clicking the notification and sure enough there was no 5$ deposit. I took a screenshot of the notification, checked the security on my phone it was fine and moved on. But just now I got two more notifications of two random small amounts by “Paypal Inc” again and even if I’ve received money since then from sure sources with emails those two random amounts have nothing to do with that no email or anything. Has anyone ever faced this issue? What’s the next step?

Thank you.

Due to the changes to PayPal Rewards I stopped using it. I was in my PayPal account today and noticed my Rewards account had 25 cents. Since the redemption-for-cash ends Aug 1, I decided to just redeem it for cash, "accept the money" and then transfer it to my CU. But after I "accepted the money" it turns out the transfer minimum is $1.

Now, I obviously don't care about 25 cents, but is my PayPal account henceforth always going to say I have 25 cents in it? Will that subject me to some sort of fee(s) in the future? If so, what's the easiest way to just get rid of it?

Hi, in the fees page of paypal website, it says that when withdrawing to an Egyptian bank account, I need to pay a fee of 125EGP

But I plan to withdraw USD funds from PayPal to a USD account given to me from Banque Misr (Foreign currency account given to me by an Egyptian Bank)

So how will it go? I don't want to risk it because the fees are already outrageous

Thanks in advance!

I started working with Outlier, training AI, and I provided them with my Paypal account.

They sent me my weekly wage as promised for the past two weeks, but this week the F paypal suspended my account.

It said I have to tell them more about that money I received, I DID!

I sent them all what they asked for, besides the ID card, and screenshots

It said it'd take 3 days to review my account. .

Does it really take 3 days??? Or much more than that??

I'm in an urgent case, I need my money that it's legal and I worked so hard for it to pay medical bills ..

I'm sooooooo devastated and every minute feels like a year

Just tell me how much does it take??????

This A.I. assistant is wack as crack man. Literally been trying to cash a check to cover the negative balance on my account not knowing my freaking job didn’t have the funds to cover the check. Got a new check from them after explaining the issue and when trying to cash it this time around I get sent to the help center. Here I meet this so called WACK A.I. ASSISTANT..

Just let me copy and paste how this conversation went with the A.I. 🤦🏻‍♂️

**My side of the conversation is in bold.
**The bottom is the best part to save u time
——————

Hi Joey! Did you know that PayPal Assistant can help you resolve most of your issues quickly and efficiently?
I noticed your wallet is showing a negative balance of $18.34. No worries, I'm here to walk you through the details or help you make a repayment when you're ready.
I need help with something else
What can I help you with?
Can I talk with an agent
Before I connect you with someone, could you please tell me what you need help with today? I may be able to assist you right away.
A check of mine declined from my job 2 times because, without my knowledge, they didn't have the money transterred over to the account so it got declined. Now I can't cash it again
For faster support, I can help you address this right away. Would you like me to continue?
Continue
I understand that your check from work was declined. It looks like there might have been a recent payment decline.
Would you like to know more about Would you like to know more about this decline?
No
Okay, I understand.
What can I help you with regarding your declined check?
I need to cash my new check, it won't let me do it
I can help you with that! Here's how you can cash a check using the Cash a Check feature in the PayPal app:
• Tap Accounts, then Balance.
• Tap Cash a check.
•Enter the check amount and take pictures of the front and back of your endorsed check. Please note that a PayPal Balance account is required.
Learn more in our Help Center.
This is not helping me
I'm sorry to hear that didn't help.
Since you're still having trouble, would you like to know more about the recent payment decline?
No!! Can I connect with an agent?
All our agents are currently offline.
Please try again during business hours.They will return in approximately 8 hours.

WHAT A JOKE PAYPAL!

First they gave me false hope and then after three attempts to file a dispute, they said to call the police or ic3.com or contact the seller (which is probably the scammer) with no contact info. F Payp pal.

Where in the app can you claim payments? The link in the mail i got doesnt work at all

I ordered a drawing from an artist with a set deadline. Unfortunately, they couldn't complete it in that time despite assurances – okay, it happens, everyone can have unexpected situations. I had no problem extending the drawing deadline by two weeks. However, the artist still couldn't complete the drawing. The matter is now three months old, during which I received one sketch (in a completely different style than the one I ordered) and one update when I wrote that I didn't like one of the panels shown and wanted a change. It was a manga page commission, so it wasn't even a full-body pose, just a facial expression. Responses to my inquiry were very rare, mostly a few days after my messages. I contacted the artist to cancel the commission without any problems, but they assured me they would complete the drawing within a week. However, they still haven't responded. Additionally, I saw on the artist's profile that they were actively looking for new drawing orders during that 3-month period.
I filed a complaint with PayPal for a refund and received a message saying we're waiting for a response from the seller until Saturday, July 25th. I have attached screenshots from the conversation with the artist. What if they don't respond by then? Will I receive a refund or will Paypal close the case and I will be left without a refund or drawing?

i have successfully managed to prove my identity using my passport but i’m unable to prove my address

i don’t pay any utility bills as i still live with my parents and i also don’t have a drivers licence

i do have a bank account and i tried to use one of my bank statements as proof but paypal rejected it because it my bank account doesn’t address me with my full name - it uses the initials of my first and middle name and then my full surname

is there anything else i can use to prove my address?

I am trying to pay something, and when the payment process seems to be completed, always ends with PayPal asking to introduce again the bank card data, this thing is on loop and i am exhausted...

Is this common?? what can i do make it operacional again?

I withdrew my money from weare8 into PayPal and it said it would take 3-5 days and it’s been a week and I’ve still received nothing. Idk if it’s lost or iff I’ll ever get it at this rate?

Is this a common issue?

I have used the Pay in Four checkout option many times since launching in Canada without issue. I have never made a late payment, in fact, I have paid my balances off early several times. I’ve always used my RBC Visa Debit card. Approximately 3 weeks ago, I was no longer able to use my Visa Debit for new Pay in Four plans, nor would it allow me to pay the remaining balance on my existing plans with that specific card. I called PayPal and the agent informed me that they are aware of an issue with RBC Visa Debit cards and they are “working on resolving the matter”. I have been unable to find any information online about this. Wondering if anyone here is having the same issue.

Anyone else been in a situation where their account was closed abruptly without any reason at all? Below is the human chat I’ve had this morning without any context. What do I do ?

I would like to know the specific reason for my account closure please
It is within my reason to know what exactly from your perspective I’ve done wrong.

**

22 Jul 2026 12:40

I find this quite unlawful and unreasonable
I’ve been a longer term user of PayPal and have paid of credit funds consistently
What are the reasons for my dismissal?
What do you mean for safety of your systems ?
What exactly do you mean by “ sometimes we can’t process activity for a variety of reasons including local laws, our policies, or the policies of our partner banks or card networks”

22 Jul 2026 12:46

I understand why you're seeking more clarity, particularly as you've been a long-term customer and have maintained your PayPal Credit repayments.

When I refer to the "safety of our systems," I'm referring to the security, risk, compliance, and fraud prevention measures that PayPal uses to protect customers, financial institutions, and the PayPal platform. For security reasons, we're unable to disclose the specific factors, data points, or internal assessments that contributed to the decision on an account.

Similarly, when I mention "local laws, our policies, or the policies of our partner banks or card networks," this means PayPal must operate within various legal, regulatory, risk, and contractual requirements. Account decisions can be influenced by a range of considerations reviewed under those frameworks. However, we're not able to disclose which specific factor or factors were applied in an individual case.

I understand that this may not provide the level of detail you're looking for. However, I've reviewed the information available on the account, and I can confirm that the permanent limitation decision has already been fully assessed and there is no further appeal option available.

I understand this is disappointing, especially given your history with PayPal, and I'm sorry that I'm unable to provide more specific information regarding the internal review, Vivyan.

I haven’t heard back yet. Please note that, the chat will close now after 5 minutes of inactivity. 

Thank you for contacting PayPal and for being a valued customer.

is there any way to prove i've shipped the correct item...

videos and pictures of packaging obviously don't work and ofcourse they claim to have received an item with the same weight as the item i sent. is there nothing i can do?

Recently ordered an item of clothing from a store in Europe,

Item showed up and was very clearly a counterfeit (and not even a very good one)

Reached out to the seller on PayPal and of course they deny it is fake so escalated to a dispute.

Paypal are now asking me to send the item back to recieve a refund, now I have no issues with giving the item back if the seller supplies a shipping label and take legal responsibility for the package (they won't) but I'm not about to break multiple laws at paypals request to get my refund back.

Reached out to them by phone today just to confirm that they did want me to willingly break the law and send a counterfeit item overseas to which the only reply I got was "its not really illegal"

Any idea of where I should go from here ?

I tried buying a phone with PayPal instalments that was offered in Italy, I'm a resident for 4 years and I have all the necessary paperwork ( EU citizen). PayPal gave me that option and I clicked to try it, all went well, payment went through although I had no money on my account.

I received the invoice for the payment, couple minutes later PayPal sends me that my account has insufficient funds and I should add the full amount immediately. I thought there's no way that I would get the phone so I just ignored it. Few days passed and I received an email that my phone has been shipped, PayPal sent me an email again that I am in dept after I received my phone. I tried explain to the support and I wanted to actually pay by instalments since I already have the phone but they refused to give me that option even though they showed me in the first place and went on with it.

Now they have sent my case to some dept collector from Italy named Fire. Operation.

What I wanna ask is, will I have any problem with this company? Can they force withdraw money from my bank account? I'm okay on paying in instalments but I can't afford the whole amount at once.

Thank you in advance for anyone replying!

I recently ordered an item that was advertised as USA based, 7 day delivery but it’s been since July 6th and I haven’t had any updated tracking and the seller is just leading me on and on not giving me any information. I ordered my item to wear to the World Cup final but now that it’s passed I really don’t even want the item no more.

Do I have a case for a chargeback?

​

I have a payoneer account registered in early 2021. I never actually used it untill Feb 2024 and there was only I payment I received and which I withdrew in the same month. Since then, there has been no activity and my balance has been 0.

I received a publisher payment from an ad network and payoneer deducted $29.9 twice. a total of $59.9 .

both charges show the annual fee

I want to know if this is normal. do they accumulate the annual fee for accounts with 0 balance?

I read somewhere that the annual charge does not apply on accounts with 0 balance. and that if a 0 balance account receives a payment, the annual fee is deducted 12 months after the payment received date.

can anyone confirm if this is the actual payoneer standard on which they operate?

It’s just super annoying I already put the tracking info in the claim and they said they were waiting for the item to arrive before closing it. How much of a chance do they really have to do anything if I shipped the item already and added tracking? Is it worth escalating now or just letting it play out?

A friend sent me money through PayPal and selected “Goods and Services” by mistake, so now I’ve been charged a fee and the money is currently on hold.

Does anyone know if there is a way to change the payment type/reason after it has already been sent? Or is there at least any certainty that the money will be released once the holding period is over?
This is the first time this has happened to me, so I’m not really sure how it works. Thanks!