Hi everyone,
My Meta Quest 2 has suddenly stopped working. It won't power on, and it won't charge. There are absolutely no signs of life—no charging LED, no display, nothing.
Here's everything I've tried so far:
Tested with two fully functional chargers, including the original Meta Quest 2 charger.
Tested on two different wall outlets.
Both chargers work perfectly with my other devices.
Left the headset plugged in for over 48 hours.
Held the Power button for over 1 minute while it was plugged in.
Held Power + Volume (+) for over 1 minute to try entering the boot/recovery menu.
Tried the "blip charging" method and other fixes I found online, but none of them worked.
I even replaced the USB-C charging port with a brand-new one, but that made no difference.
The headset still shows absolutely no signs of life.
Has anyone experienced this before or knows of anything else I can try before assuming the motherboard is dead? Also, what's the best way to contact Meta Support? Is there a phone number I can call, or is live chat the only option?
Any help or suggestions would be greatly appreciated. Thanks!