TL/DR: sweaty man breaks tool. Sweaty man send tool to Milwaukee. Milwaukee want 90$ bones. Sweaty man fix drill for free on own.
Recently I was on a big job and sweat so much my m18 impact stopped working. I noticed corrosion on one of the terminals where the battery slides in and also worried about damage to the internal electronics. I was already about to send in the m18 flashlight for an unrelated issues. I decided I may as well see if the impact was under warranty and sent them both off.
Flashlight arrived back in a little over a week and I received a phone call the second week stating the impact would cost 90$ to repair or they could recycle it. I told them to just go ahead and send it back. They informed me it would be completely disassembled which was sort of lame.
Once I got it back I simply reassembled it and it was working fine once again with corrosion and all. This makes we wonder what their process was like in identifying the issue and determining the price of the repair. Anyone have any insight?