r/Lowes 43m ago

Employee Story Are some of you okay?

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Upvotes

I've noticed in the last week that there has been a huge uptick of outright hostility on this subreddit, followed by a bunch of 𝐂𝐎𝐌𝐏𝐋𝐄𝐓𝐄𝐋𝐘 unwarranted downvotes.

Am I gonna have to get Therapy Gecko up in here?


r/Lowes 9h ago

Suggestion Temperatures

2 Upvotes

How come the outside registers are open when it’s 102 out? Seems stupid and careless.
Had to walk away for a lil before posting and just remembered sales are more important than health


r/Lowes 17h ago

Customer Question Online order keeps getting canceled...

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7 Upvotes

At this point is not a price mistake or low quantities, over the past week and a half I have been trying to get a microwave and it shows to be in discount everytime the page shows it selling it at a discounted price, acknowledge of the fact the item is in discount.

But now it's been 3 times I place the order and it gets canceled either hours or days after, every time the price has been different.


r/Lowes 7h ago

Customer Complaint Issue with returned items

1 Upvotes

I am not sure if this is an issue with my local Lowe's store or if the chain wide issue. But it seems that customer service just takes the customer's word for the fact that the return is complete. They restock the item on the shelf in the next guy gets the item home and finds all kinds of things missing. This has happened to me three times now. First time was a toilet that was cracked and missing most of the install parts. Last two times were retrofit kits for LED lighting where a number of the install parts were no longer in the box.

It's frustrating.


r/Lowes 6h ago

Employee Story Lol it was (not) fun while it lasted

26 Upvotes

Just got fired from my position as pro loader which sucks but oh well $15/hr for that work was horrible anyway.


r/Lowes 17h ago

Employee Story Hamburger style

3 Upvotes

Flooring reset


r/Lowes 23h ago

Unconfirmed Merch Store Gone?

4 Upvotes

It randomly struck me to see if they had any new drops in the Lowe’s zone or whatever it was called. That’s when I realized that it’s gone. Maybe they’re revamping it?

I’m assuming it wasn’t profitable. I never purchased anything from it, but it was interesting to see what they were rolling out.


r/Lowes 11h ago

Suggestion Ai slop

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96 Upvotes

So over this shit 😭 just use Canva or something please for the love of god. It looks horrible 🫩

Even better idea: Hire an actual artist to do the graphic designs.

Is this all stores or just mine being lazy?


r/Lowes 23h ago

Customer Question Why is self checkout miserable now?

47 Upvotes

I work a trade so I'm at Lowe's frequently. I've noticed in the past couple months that employees in the self checkout area will not leave me alone. Do you guys make commission or something?

Today, the woman working in the self checkout area felt the need to inform me that they have drinks in the little refrigerators - yes, I know.

About a week ago a different older woman hovered directly behind my shoulder while I checked out maybe 5 items. Cheap stuff too. Then she moved almost inbetween me and the terminal and read the total price amount out loud to me as if I wasn't capable of understanding it myself. Then she told me I smelled like citrus? It was bizarre.

Do I just have a weird local store? I'm genuinely so curious as to what could be encouraging this kind of grating behavior. Thanks!


r/Lowes 9h ago

Employee Question Question about return

2 Upvotes

I recently bought a craftsman 3/8 ratchet and 5ah battery with charger about a week and a half ago. I haven’t even used it yet and ended up getting a dewalt one as a gift which I will use instead. I don’t have the boxes for the ratchet and battery. Can I still return them without the box? I have both a physical and online receipt. Thanks in advance


r/Lowes 5h ago

Employee Question drug screening 'canceled'?

7 Upvotes

Hoping to get some help with this issue. I've been told by the HR person and the asst manager that my drug screening was first lost, then changed it to canceled and I'm pretty sure that this is code for 'you tested positive for amphetamines' -- which I did! I've been taking adderal since 2007. I tried to tell the HR person multiple times that I take two prescription medications that will show up on a drug test while I was doing the saliva sample back in May but she didn't seem concerned and never asked what they were.

This seems extremely fishy to me, and when I tried to follow up yesterday, and find out what company does the drug screenings, he gave the Lowe's 800 number. I called him out on it, I told him I've called that number several times already, and asked what the drug screening company was. He said 'that's proprietary', and that 'wasn't going to do this with me today' and that if I didn't leave he was going to call police non-emergency. I said I didn't understand why he was being so hostile with me, and he said 'that's all I needed' and did a 180 and made a bee-line for his office. I left, because the cops are going to take his word over mine every day and I don't want to get tackled.

I left and called a different Lowe's and asked who did their drug screenings and they told me First Advantage without hesitation. I called FA today and they told me they'd send me a copy of my background check but didn't have a drug screening- they didn't have record of it being canceled, but didn't have it. Maybe the HR person threw it out because I'm too weird? I don't know.

I am absolutely baffled as to why I'm being treated like an actual criminal. If I hadn't moved an hour away to be closer to them, signed a 6 month lease, and used the job offer as proof of employment, it would not be a big deal. Especially after reading r/Lowes! No way in hell am I going to work there at this point. But it feels like this might be an autism/medical discrimination case, and I'm just trying to get some facts. My deception detector is going off the charts, and I know the asst manager is absolutely lying about the drug screening company being 'proprietary' and if he didn't majoring fuck up in a lawsuit kind of way, he would have just told me to go see for myself.

Has anyone any experience with this? This doesn't add up.

Does anyone know if First Advantage does both the drug screenings and the background checks or is it a different company for drug screenings?


r/Lowes 10h ago

Information File this under foreshadowing:

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11 Upvotes

Checking out the Lowe’s X thread today and about every 5th post or so is a product recall…


r/Lowes 3h ago

Employee Question Question about call out policy

1 Upvotes

Per policy, call outs fall off after 365 rolling days from the date of the callout.

I am on an initial for a callout, and a written for something unrelated to attendance.

I technically only have 1 call out still on my “record” as they have all fallen off. But the initial has not fallen off yet.

I had two days that Sedgwick miscalculated my FMLA on, and said I had more time, but they just denied it and said they miscalculated my time… whatever. It would count as one occurrence.

I really need help figuring out what will happen. My FIL was a store manager and said that once the days fall off, even if you’re on an initial it cannot progress (or should not) until you get to 8 days. Other people on here say otherwise.. can someone give a concrete answer to ease my anxiety?

My call out was disability related. Not that it matters to Lowe’s.


r/Lowes 21h ago

Employee Story Get your RDC straight! How many times a month are we gonna get double truck or an extra truck day added?? Talking about "Or would you prefer a double truck on Friday?" Like what!? People are burnt out and the pallets that are sent always seem to be broken asf.

20 Upvotes

r/Lowes 7h ago

Employee Question Protection Plan issues

2 Upvotes

I bought a new clothes dryer and a 5 year protection plan for it. I'm getting spam emails from Lowes to buy a protection plan even though I have one. So I went to the protection plan web site to try and register it. The web site https://www.lowesprotectionplus.com/my-account asks for my Order Number which is very long, but the input field only takes like 8 characters. How can I get this setup for future use?

Thanks for any ideas.


r/Lowes 23h ago

Customer Question Can someone explain Lowe’s money?

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2 Upvotes

I made a Lowe’s account and used it everytime I checked out for a purchasey. At this point I’ve spent close to a couple grand in the last year and don’t have any points/cash. Why is this? Am I doing something wrong? Seems all for nothing unless I’m missing something.


r/Lowes 7h ago

Employee Question Pto payout

6 Upvotes

Just got my final paycheck from Lowe’s but I thought vacation and holiday was paid out on your last check. I’ve seen people in here say it will be a separate check. Just trying to get clarification before I try calling HR. My state is VA if that matters