r/KrakenSupport 7h ago

Account on hold

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1 Upvotes

r/KrakenSupport 14h ago

EMERGENCY: Cancel pending/initiated USDC withdrawal – Invalid destination address!

1 Upvotes

Hello, my USDC withdrawal is currently stuck in "Initiated" status. The destination crypto address has EXPIRED and is INVALID. My account is currently probably on a "funding hold" and withdrawals are disabled (probably made by Kraken AI bot), which is good.

Please ensure this pending transaction is completely CANCELLED.  AND please return the funds to my available account balance (portfolio value). Do not let the transaction go through under any circumstances.

I am sending my Ticket Number and Public Account ID via ModMail right now. Thank you.