r/Influenster • u/Embarrassed-Dog-7326 • 11h ago
Question Am I wrong for complaining about a sample sized product?
I joined an Influenster campaign because it stated I’d receive a 30 ml product.
The campaign required me to show my face in the content, which I usually avoid, but I accepted because I genuinely like the brand and thought the full-size product made it worthwhile.
Instead, I received a 5 ml sample.
There was no mention anywhere that participants would receive a sample instead of the advertised size.
I contacted Influenster, and they replied that it’s normal for some campaigns to send samples and that I should focus on reviewing the product regardless of the quantity.
I understand that some campaigns use samples, but shouldn’t that be disclosed upfront?
I still plan to complete the campaign because I keep my word, but I feel the lack of transparency is unfair.
Am I overreacting? Has this happened to anyone else?