I work in at a hotel and tell me WHY... TELL ME WHY, that the Christian organization groups always have the rudest people and treat staff like crap.

I just don't get it.

*this is just a rant*

Looking g for a place to chill tonight can be run down dont care . Need a cheap hotel and maybe someone to smoke and hangout with anyone know somewhere in houston cheap.

I contacted support since breakfast wasn't provided at the hotel despite paying for it on my reservation. got connected to a supervisor after unsatisfied with the initial specialist. that supervisor then told me Ican submit reciepts of reimbursement with no limit and no restrictions. is this for real?

I literally asked if this means I can submit more than $1k of reimbursement and they would approve it. i'm a bit nervous because I don't wanna just blow away my money. any thoughts?

quoting the email from the supervisor:

"As I shared the process via chat I would like to share it by email, since the website says breakfast included and we confirmed with the hotel they don't offer we can refund the amount paid for the breakfast, we need a receipt from you for the amount paid for the breakfast and we are glad to refund as wrong information posted on the website.

Once the stay is completed reply this email with the receipt and a supervisor will be working on your request, keep in mind there is no limitation of the refund amount we can do since this is Expedia error posted wrong information we are going to refund the amount paid and you can send us all the receipts needed for us to refund the money, refund will take 7-10 business days to the original form of payment."

and quoting the same supervisor on the live chat:

"no limitation at all, this is our fault, no matter the amount paid we are going to refund and you can send all the receipt as possible to complete the process, once we get the receipt the refund will take 7-10 business days to get it."

"No other conditions [in reference to me asking if there are any terms/conditions], yes but we need to see the receipt you paid 1K USD for breakfast"

Hi I’m currently in the process of getting my apartment and because of the inspectors I am not able to move in for a couple days. If anyone knows a way to get a free/cheap room or has points they would be willing to help me with that would be amazing.

My gf is coming on 25 morning 8 her flight is at 5 at evening so she has to stay somewhere around 9am-12pm suggest me some good budget hotels around 500rs please good hotels for 3hrs only or some place where she can stay atleast in rain or walk please help ur help would be appreciated thankssss

I manage maintenance at a mid-size hotel, and temperature complaints have become the most exhausting part of the job because the room unit is rarely the only thing involved. One guest says the room never cooled below 76, another says the replacement unit was freezing them out, and both complaints can come from rooms on the same floor. Some doors do not seal well, housekeeping leaves units off between stays, afternoon sun hits one side of the building, and the corridor pressure seems to pull warm humid air into certain rooms every time the door opens.

We are planning a phased replacement of the older packaged terminal units, but ownership keeps asking for the “best” model as if changing the box under the window will fix every comfort problem in the building. I care about noise, drainage, controls that guests can understand, parts availability, and whether the unit can handle humidity without constantly cycling, but I also think we need to address envelopes, scheduling, and room-by-room load differences. The frustrating part is that guests only see a thermostat that says 68 and assume somebody is refusing to help them.

Hotel maintenance people, how much of your comfort problem was actually solved by replacing the room units, and how much stayed until the building issues were fixed?

My gf is coming on 25 morning 8 her flight is at 5 at evening so she has to stay somewhere around 9am-12pm suggest me some good budget hotels around 500rs please good hotels for 3hrs only or some place where she can stay atleast in rain or walk please help ur help would be appreciated thankssss

Serious safety incident

I was slammed by a faulty elevator in this hotel on May 30, 2026, causing several injuries. The company for which I work books many rooms in this and other NH hotels every day. This hotel is not taking any responsibility and has left the claim to Schindler SpA. Gino Giacchetti the general manager has offered a free 10euro breakfast buffet, one drink and an upgraded room if available for my 3 overnight stays this month. He no longer accepts my emails and has not accepted to meet me in person.This is not acceptable.

What do employees think about working at the Four Seasons in Hawaii?

Good place to work?

Fair pay, benefits etc?

Is it super difficult to get in?

I’m looking at various roles at the four seasons.

Most of these jobs overseas i have noticed require you to speak the local language. For example i was looking at roles in Portugal but they all require dual English portugese language proficiency

Hi everyone,

I’m the GM of a historic 5-star hotel in the French countryside (housed in a preserved 16th-century watermill).

Lately, I’ve been thinking a lot about the shift in what high-net-worth travelers are actually looking for. For decades, "5-star luxury" has been synonymous with marble lobbies, uniformed doormen, ultra-standardized service, and flashy amenities.

Our property is the exact opposite of that: Stone walls from 1548, a river flowing right beneath the rooms, and gardens instead of concrete, Warm, genuine, and human service rather than cold, mechanical perfection. A place designed to unplug, reflect, and enjoy quiet gastronomy rather than "see and be seen."

While this quiet, authentic luxury deeply resonates with the guests who find us, breaking through the noise to reach new audiences remains a unique challenge.

Standard luxury marketing often relies on predictable visual codes (limousines, champagne towers, infinity pools), which simply don't align with an authentic, heritage-driven estate.

I’d love to get the community's take on this:

1. How are you communicating "unpretentious luxury" to potential guests without losing the prestige factor?
2. Where do modern, luxury travelers actually look today when they want to avoid cookie-cutter, corporate 5-star hotels?
3. If you run or market a boutique/heritage property, what non-traditional acquisition channels have worked best for you?

Looking forward to reading your thoughts and experiences!

I still have one more night in the hotel im staying and the room im in is using a roller blind for the window and I dont know if i tugged it too hardly or at a wrong angle but it wont roll up. Will I get charged? This is my first time checking in at a hotel alone and I am so scared 😨

If you could automate one part of hotel operations using AI, what would it be and why? Front desk, housekeeping coordination, maintenance, guest communication, revenue management, or something else?

Hey y'all. I have a question about something that just rubbed me the wrong way.

My partner and I are staying at a fancy hotel in Texas. It's a 4-star and this is one of the first times we've been able to afford something like this, so it still feels like we're a little out place. Regardless, our stay has been fantastic and staff have been great. Until earlier today.

The front desk person (we hadn't seen him before) asked us if we had our room key for the elevator. Thought it was weird, but decided to let it go in my head. We come back down about an hour later to go meet friends for dinner. The same worker stops us in the middle of the lobby and asks, "Excuse me what was your hotel room number again?" Weird question, but I also couldn't remember it right away. My partner answers, and I ask him why. He said he was asking because he thought we ordered ice. He was carrying an ice bucket. When the valet pulls up our car, he also goes out to talk to him. I get in my head about it.

I thought about it on our way to dinner and I tell my friends how it rubbed me the wrong way. They tell me, HELL NAH the worker was wrong. We are people of color, so we all have experienced these situations in different circumstances.

When we come back from dinner, the same front desk person is there and I tell him that he made us uncomfortable by asking what our room number is since we were in the middle of the lobby, which is also an entrance to the hotel restaurant. He says he asked us because I left my card at the bar earlier, which I did, and that the bartender asked for our room number. It was she that wanted to know. I said okay fine, but the issue is safety and security. I didn't want to pull the race card because I don't know if that's the true issue and I know I lose credibility and people get defensive.

He doubled down that it was the bartender. But it doesn't make sense to us at all. He changed his story. So...idk. I hate complaining to the manager and as a newly able to afford treat yo self activities person, I still feel like I don't belong and maybe won't get no respect in this bougie hotel.

Is the whole saying the room number outloud in the lobby being a no no for hotel workers true? And is this something I should complain to management?

We are evaluating a large replacement of older room heating and cooling units at a limited-service hotel, and the supplier offered noticeably better pricing if we ordered the entire quantity at once. looked like an easy savings decision but then the operations started asking where more than a hundred units would be stored, how many rooms could realistically be taken offline each week, who would inspect equipment for shipping damage, and what happens to the warranty clock while half the order is still sitting in storage. The contractor also pointed out that several rooms have damaged sleeves, inconsistent electrical connections, and drainage issues that will not be solved by sliding in a new unit. A bulk purchase may lower the equipment cost, but it also ties up cash months before every room can produce revenue again. Ordering in phases costs more per unit and risks future price changes, yet it gives us time to correct building conditions and learn from the first batch before repeating the same mistake across the property.

investors who have managed room-by-room mechanical replacements, did buying everything upfront actually save money after storage, financing, damage, and scheduling were included, or did the discount mostly move risk from the supplier onto the owner?

Hello everyone! Starting August 1st im going to be starting my Apprenticeship in a family-owned Hotel. During my internship (in another hotel) i was told to wear makeup, since my parents were on vacation during the time i didn’t have the money or knowledge on what to do😅 I only wore mascara and curled my lashes. I felt like that wasn’t enough, so im wondering what i need to have a “simple” makeup look for work. Thank you!

Galway was our last stop on a 9 day trip in Ireland. Started in Dublin at the Westbury hotels then Kilkenny at the Lyrath Estates, Cork at the Imperial, skellig Dingle in Dingle, now the G in Galway.

All very nice places. The issue at the G is the service in the restaurants. It’s not just bad, they are weirdly incompetent.

It appears they hired very young servers who don’t know about the food and have not been trained on basic service. I’d go into detail but I don’t want to bring it up again.

We had dinner last night and breakfast this morning, which was included in our b&b package. I’m going to ask for a refund for today’s breakfast and won’t eat it tomorrow.

Excited to explore Galway.

Btw, the service at all the other hotels was great. Also, the room at the g is very nice. Super comfortable beds and the shower is excellent. I just recommend not eating here. Besides awful service the food was meh

I recently spent a week in an Ibis Styles - I travel alone for work extremely frequently, and have done for many years. On this occasion, at around 6pm in the evening, after housekeeping had been and gone, I had showered and was on the bed undressed. With no knock or warning, I hear the door click open and a staff member walks in. I jump up and shout, and she apologises and leaves the room. I throw something on and go into the hall and ask who she is - she says she’s completing ‘control’. I have a very uneasy sleep and speak to staff the next day - they dismissively tell me this is ‘normal’ in a hotel. I complained to the main customer service helpline by email and they told me after ‘investigating’ that the hotel insists she knocked and called out before entering, which she did not.
The main things really bothering me here are the dismissive attitudes I’ve been faced with, as well as obviously being walked in on in the nude. Customer service has apologised for my ‘differing recollection of events’. It’s a terrible way to treat a paying customer from beginning to end.

Hey booking a trip to LA for mid September just asking what do people use to book hotels I have just been googling and click on Expedia. Please comment if I should be using a certain website or anything. Also I have an event in LA and an event in Inglewood where should I stay a lot of people are telling me to stay in Culver City. Thank you please comment or DM!!!

Staying two nights and looking for a hotel with character with a nice bar and within walking to restaurants. What are you suggestions please.

Hi! I'd like to ask if anyone knows any good day-use hotels in Makati. Preferably those that have 8-12 hours for booking! Thank You

EDIT: Before leaving I went outside and saw 2 housekeepers. I asked if they could come check my room cuz yesterday someone said they smelled smoke. Apparently they were the ones who left the note. They said the smell was coming from under my door GOING INTO another room and hallway and people complained. I was like well it can't be us cuz that's just ridiculous. I asked them to come check again then, but they said they have to call manager, then they told me I could just check out cuz no one is coming. I asked why they can't just come check now, and they just shook their head and told me to go check out. I went downstairs to the front desk and the manager came with me to my room to confirm everything is ok.

I was really frustrated, but the manager was nice, so I didn't say anything to put her in the middle. At least I got what I needed.

----
We have 2 kids sharing the room. I never smoke in my life, and my husband vapes but he knows I can't stand the smell and hate to hear his coughing (I know, it's loud) so he always goes outside to do it. My nose is very sensitive and can definitely smell it if it lingers on him let alone the entire room.

Anyway, the kids didn't even know he vapes, but they saw the note in bathroom when we were back from the beach. I asked front desk n they said housekeeper smells it so they left the note, but we're not getting charges (yet).

How would I know if they don't come back tmr and smell "something" again. Before we left earlier, the kids found a freshener in the room (belong to hotel) and sprayed it all over, but no way they can't recognize their own freshener's smell.

EDIT: People argued with me that smell stuck in his clothes even when he only took a few hit on vape OUTDOOR a day. I'm not here to argue with you on that, but if the housekeeper's nose is so sensitive they can smell vape lingers on his clothes and accused us of smoking IN THE HOTEL ROOM, then it's not on us. I'll confirm with them tomorrow if we're good before I check out.

So, we just booked into our hotel room at Tenerife. We’re meant to be here for two weeks. We came in, put our stuff in the room and left.

We came back, ate our food in the main room at the table and heard a cracking/crash like noise from the bedroom. Walked in and one of the bedside tables were just off the fucking hinges. We go tell the guy at the front desk, he comes up and takes pictures then comes up a little bit later and just takes the table.

We most literally hadn’t been in the bedroom for more than a couple seconds to place something on the bed before we left and hadn’t been in since we got back.

Will they charge us for this? It wasn’t our fault, we’ve been here for literally an hour at most.