I'm currently on LCW, originally before all this I was fine and worked most of my life but due to ill health and then mental health issues I lost my job,
I was diagnosed with ADHD, Psychosis and Personality Disorder, and Post Thrombosis Syndrome after a long battle with DVT/PE and a heart attack that I need a walking aid most days just to get around and on blood thinners for life
My last work coach was wonderful and said he thinks connect to work would be better for me than restart so I signed up
The first two people I had seen at connect to work were brilliant and really sold it to me, they added all my health conditions down and triggers and explained how to handle me if I had a break down and said that they had the perfect advisor for me who had got good feedback from other customers
This is where it all went downhill
Upon my first meeting with her I had to again explain my health and past jobs, when I mentioned I had worked for Sainsbury's, Tesco and marks and Spencers in the past she had cut me off and told me that's hard for her to believe as she knows for a fact they dont hire people like me as all her clients who applied always get turned down
She asked me if I have personal references from those jobs, I pointed out that all that is done through HR as it's company policy for some of them that managers can't give a personal reference, she said that due to that then there's no proof in worked for them and p45s can be forced and any photos may have of me there could be A.I generated
She then dismissed my mental health stating it's just behaviour issues that I need to grow up from and ignored my psychical health
She then said she's going to give me a schedule to do everyday, that I have to be up at 7am and log in to an account she will give me from 8am and have to do job search till 1am for a break then do a daily zoom course from 2pm to 5pm on how to write a c.v then I can come off have dinner and I her words free time till 9pm where I have to be in bed,
I laughed it off at first saying I'm not a child and she said she was being serious, and I have to do as I am told and log it down as she will check and even asked me for numbers to family, friends ect not for emergencies but to tell me off and check if I'm keeping to them plan
I refused to sign the form and left, she the booked me another appointment which I didn't attend as after I left I felt so low I didn't speak to anyone and cut people off for a week, I spoke to my GP who was going to refere me back to the mental health team and told.to attend the next appointment
I also spoke to my then work coach who said to take my time and time out if needed but stated he can not intervene with me and connect to work
I attended the next appointment and told her I wasn't myself and my mental health had taken a dip and her words were "just laziness then", she then said she had applied for warehouse jobs for with 2 of them being over 2 and half hours away with 6am starts with one stating you must be able to drive which I can't
She then said I need to stop making excuses and told me not to apply for retail jobs as again stated they won't take your type, she said that she can have me hard sanctioned as my work comments state 40hrs a week job search, I told her I'm on LCW, she asked for proof and when I went to show her she said she dos not need to see it, she then said she thinks I got personality issues as she feels she's speaking to a different person every 5 mins,
I asked her if she should know all this if she reads the notes from the hand over her co worker gave her, she said she don't need to see them as she rather gets to know her customers without it, I pointed out that there was sensitive stuff in there that she needed to know that if ignored could have me having a full break down and taken away by the police to the hospital
She then again said she don't need to see them and then stated that she feels I'm not ready to go back to work and said that I will have to write a letter to her manager saying that I don't feel ready and want to come off the course and repeated again I need to do as I am told or my life will get harder
I left and felt beyond down, I ended up hurting myself and ended up with my mental health team for 2 days, at this point I was ready to call it a day on everything
A few days later the connect to the work advisor emailed me for an appointment saying I have to see her that afternoon even saying in the email that I said I wasn't ready for work to get and needs the letter
I showed a friend and he agreed to come.with me and make a complaint
When we got there and asked to speak to the manager, 2 managers came out, and tried to explain everything, the manager said that the advisor was only doing her job as she has targets to me, I showed her the email and them both how she had said she thinks I have personality disorder and never read the notes, one of them looked shocked, I then showed my arm and said I feel under too much pressure, that I'm not being supported and treated like a child and someone who has never worked
I even showed them my local medical record and the manager stated that they shouldn't be applying for jobs for me with these health issues, I also said that if you need a personal reference here's my former managers store, and times he works there and I even send off a SAR as well for further proof
The manager said and agreed with me and said they would go back and have a chat, while they were out the back the advisor that caused all this came out 5 mins later looking angry, walked past me and a co worker that there were too many lazy liars around here
When they came out and said that connect to work is voluntary and it's up to me if I want to be on it or not and that they will look at giving me a new advisor and said It be down to my work coach if I get sanctioned or not
On the next visit to the job centre what I didn't know was the job centre had changed my work coach and didn't add it to my journal
I explained everything to him, well tried to but he kept cutting me off, he told me connect to work is like restart, it is voluntary but also mandatory and has added it to my commitments for 30hrs a week, if I don't go even for mental health or any health reasons I will be sanctioned, he said that he can see I was under stress with the advisor I had there but no excuse
In all fairness this is causing me not just stress but also a lot of chest pains, and most likely will be back to see my GP,
I heard so many good things about connect to work but this feels more like restart
Anyone else on LCW having these issues