r/DWPhelp 3d ago

Benefits News 📢 Weekly news round up 19.07.26

25 Upvotes

Pension Credit and Housing Benefit for pensioners to be combined – initial digital rollout from Autumn

Work is underway to deliver a new joined-up service for pension-age people to apply for Housing Benefit and Pension Credit together. Currently people must find information and apply for each benefit separately. Analysis shows that 27% of questions asked in both applications have an obvious overlap.

The aim of bringing together the application of Housing Benefit and Pension Credit is to make the system easier and enable more pensioners to receive the benefits they are entitled to. 

The DWP confirms they will start with an ‘online claim channel for a small cohort of invited people’ and based on user feedback and testing, they will iterate to support everyone across all available channels (online, post, phone and in-person). Over time, applicants will be able to access the service in the way that best meets their needs, making it easier for pensioners to claim additional financial support. 

Local authorities have participated in the research, testing and feedback of designs to ensure the new service works for both customers and colleagues who deliver services every day to pensioners. However, DWP is clear that the new service does not replace any current operational responsibilities for benefit award decision making. Housing Benefit will remain with local authorities, and Pension Credit will remain with DWP.

Administration of Housing Benefit and Pension Credit is on gov.uk.

 

Latest insight on retirement adequacy

Retirement is “something that happens to people rather than being actively planned,” especially for lower-income groups, according to ‘Lived Experiences of Adequacy in Retirement 2026’, a DWP report published this week, which contains qualitative insights from 35 interviews with adults approaching or in retirement.

The report said:

“Lower-income individuals often aimed to work for as long as possible to top up their retirement funds.

Retirement was instead triggered by declining health, redundancy, caring responsibilities or structural work changes, reinforcing a pattern where retirement is experienced as something that happens to people rather than being actively planned.”

The report added that automatic enrolment may have helped but came too late for this group, saying:

“The majority did not join a workplace pension or begin saving towards a pension until automatic enrolment was made mandatory in 2012,”

The report concluded that while “personality and preparedness” shaped retirement, so too did “luck and circumstance”. Noting that:

“Planned retirement, without any pitfalls, felt smooth and secure, but unplanned retirement due to health, caring responsibilities, economic shocks or redundancy can create early instability and long-term adequacy challenges, leaving retirees vulnerable to administrative frictions and less resilient to financial shocks,”

The report therefore argued that support should be framed around “building up resilience in the lead-up to retirement”.

As well as retirement income, the report found feelings of adequacy were also determined through a combination of income, savings, housing/assets, life-course experiences and how these resources are accessed and preserved.

One respondent (female, retired around two years ago, medium income), said: “I’ve got a roof over my head, I’ve got food, I can manage, I can pay my bills... is it comfortable? Not comfortable... it’s adequate but I can’t go out and do the things that I wanted to do.”

Meanwhile, participants defined ‘enough’ for retirees as a holistic combination of wellbeing, autonomy and small freedoms beyond adequacy. That included having a buffer, affording treats and being able to help others.

The report found that this adequacy differed by group:

  • Women often accumulated minimal pension savings due to the volatility of their career trajectories. They were more likely to be single, living alone, experiencing ill health and relying on the state pension and benefits as their primary retirement income sources.
  • Partnered retirees often experienced higher levels of adequacy and higher retirement savings. This was especially the case for couples with multiple state pensions and workplace pensions, and even more so for those with defined benefit pensions.
  • Housing offered a potential future source of stability and was frequently substituted for income security. This allowed those who owned their homes outright to manage with relatively small pension incomes.

Lived Experiences of Adequacy in Retirement 2026 is on gov.uk.

 

MPs call for Universal Credit boost to provide temporary support for state pension age rise

The cross-party Work and Pensions Select Committee has recommended that the government increase UC for 66-year-olds to prevent hardship as the State Pension age rises to 67, in a report published this week.

According to the Transition to State Pension Age report, the change would be a temporary measure, allowing time to develop longer-term support.

The state pension age is being gradually increased and will reach 67 by April 2028. Pension Credit, which guarantees ÂŁ1,031 a month, is only available once people reach state pension age.

The report said this means a growing number of 66-year-olds may have to rely on the standard ÂŁ425-a-month rate of universal credit for longer.

It added this leaves many pre-pensioners, particularly those with health issues, caring responsibilities or long histories in labour-intensive jobs, relying on the savings they had set aside for retirement until they reach state pension age.

Debbie Abrahams, chair of the Work and Pensions Committee, said:

“We can’t just allow people who are already struggling as they approach pension age to be forced to choose between continuing work in poor health or prolonging their poverty as they wait for their state pension to kick in.

This is not the later life that anyone wants or to see their loved ones endure after providing for decades.

We should recognise that pre-pensioners have greater needs and greater barriers into employment due to ill health, age discrimination, (and a) lack of opportunity to upskill.”

MPs on the committee also raised concerns about “poor policymaking” after hearing that the most recent impact assessments for the state pension age increase are more than a decade old, conducted in 2011 and 2013. 

The committee warned that when the state pension age last increased to 66 in 2020, poverty among people in the year before state pension age rose from 10 per cent to 24 per cent, putting 100,000 people below the poverty line.

According to the report, providing additional universal credit support to 66-year-olds would cost ÂŁ600mn, compared with the ÂŁ10.5bn in savings the Treasury expects to make from the rise in the state pension age.

While the impact on efforts to boost employment may be a consideration, the report says the “impact on work incentives is outweighed by the imperative to reduce poverty”.

Abrahams, said:

“More than half of people are not in paid work in their mid-60s, and they’re not likely to get it if they’ve been effectively written off.

Additional social security payments are essential in reducing the compounding effects of the lottery of life and the state pension age increase.”

The press release and the Transition to State Pension Age report are on parliament.uk.

 

The only way is up: The impact of improved entitlement take-up on pensioner poverty and healthcare spending

Independent Age has published a research report looking at the impact of improved take-up on poverty rates among older people, and the potential impact that reducing the number of older people in poverty could have on health and social care public spending. 

Too many older people in financial hardship miss out on the money they are entitled to through the benefit system. This has a significant impact on the 1.7 million older people in the UK who are living in poverty.

Independent Age explains that in 2023/24 only 62% of those eligible were receiving the income top-up Pension Credit, meaning that 1.2 million older people were missing out on a combined ÂŁ2.5 billion of available Pension Credit. Take-up levels of Housing Benefit and Council Tax Reduction were also unacceptably low.

They say that a strategic approach to increasing the take-up of all entitlements could:

  • help 2.5 million older people living in financial hardship
  • lift 280,000 older people out of poverty, with 770,000 having more money in their pockets while they are still living in poverty
  • particularly help older renters, people reliant on the old State Pension system and those living alone – who are all more at risk of poverty in later life.

Alongside the positive impact of making people more financially secure, increased take-up rates could help to improve people’s health, leading to a reduction in public spending on health and social care by up to £790 million a year in England.

Independent Age want the Government to recognise this serious, long-term issue and act. They’re calling on the Government to:

  • develop and publish an all-entitlements take-up strategy for the UK
  • commit to ensuring everyone has an adequate income in later life, in a way that safeguards older people’s income now and in future
  • gain broad-based agreement on what constitutes adequacy in later life.

The only way is up: The impact of improved entitlement take-up on pensioner poverty and healthcare spending is on independentage.org.uk.

 

First ever cross-government action plan to support unpaid carers published

Millions of unpaid carers in England will be better recognised, referred to support and helped to reach their full potential, under a new cross-government action plan published this week.

Nearly one in 10 people in England is an unpaid carer. This cross-government plan aims to ‘improve recognition of unpaid carers, referring them to services and helping them access health services and employment and education support’.

The government’s ‘Unpaid carers action plan: recognise, refer, reach’ contains 42 clear actions and sets out practical steps across health, social care, education, employment and social security to improve support for unpaid carers.

It is underpinned by 3 central pillars:

  • recognise - ensure people providing care are recognised as unpaid carers, by themselves and by the systems around them
  • refer - ensure unpaid carers know what support and services are available to make caring more manageable
  • reach - ensure unpaid carers are able to reach their full potential

Support also includes helping them to reach their potential or remain in work or education, so they can have fulfilling lives beyond their caring responsibilities.

Emily Holzhausen CBE, Director of Policy and Public Affairs, Carers UK, said: 

“This is a positive step forwards for unpaid carers, recognising that all too often they face fragmented services, barriers to support and a lack of recognition for the essential role they play looking after family and friends. 

Carers’ lives do not fit neatly within the remit of a single department. The challenges they face span health, social care, employment, education, housing and welfare. Carers UK is encouraged to see a more joined-up approach, bringing government departments together to prioritise carers’ needs, outline who is responsible and how progress can be tracked.”

Mark Winstanley, Chief Executive, Rethink Mental Illness, said: 

“Carers for people living with mental illness often tell us they feel like part of the ‘invisible mental health service’. Day after day, they provide emotional and practical support while navigating services and advocating for the care their loved ones need, often at significant cost to their own wellbeing.

We welcome this cross-government plan to improve recognition and support for unpaid carers across different aspects of their lives. When carers are recognised and supported, it benefits everyone.”

The Department for Business and Trade has also launched a consultation on employment rights and carer’s leave, with proposals to introduce paid carer’s leave and a right to return to work following a period of intensive caring.

Additionally, Baroness Casey’s independent commission on adult social care is underway, which includes exploring the needs of unpaid carers, as part of our first steps towards a national care service. The commission’s initial recommendations are due this year.

Unpaid carers action plan: recognise, refer, reach and the press release are on gov.uk.

 

Inquiry launched by Work and Pensions Committee examining local employment support delivery

MPs on the Work and Pensions Select Committee have launched an inquiry into how local authorities deliver employment support as the country moves into a new round of devolution. 

The inquiry will look at whether devolving more power over non-Jobcentre Plus programmes could help councils get more people into suitable and sustainable jobs, and how to keep accountability strong.

The Government committed to devolving employment support in the Get Britain Working White Paper. In England, strategic authorities are being set up to take on these responsibilities, with different levels of authority carrying different powers. 

MPs will consider what responsibilities strategic authorities should have after looking at the balance between national and local government.

Non-Jobcentre Plus programmes include Connect to Work, WorkWell and the Youth and Economic Inactivity Trailblazers. 

Committee Chair, Debbie Abrahams said:

“Evidence we’ve heard in previous inquiries suggests that local flexibility in DWP-overseen schemes can yield positive results. 

Devolving non-Jobcentre employment support is thought by the Government to be a critical part of its attempts to get more successful people into suitable, sustainable and secure work.

We want to hear from experts on how well decentralisation of employment will work in the UK, and what changes are needed to ensure local needs and skills are met more responsively.”

The press release and linked information is on parliament.uk.

 

100,000 disabled people closer to work 

New figures show that 100,000 disabled people and those with health conditions have been supported to move closer to the labour market by Pathways to Work advisers.

Pathways to Work advisers - first announced in March 2025 - provides free, voluntary, and personalised help for people assessed as having Limited Capability for Work and Work-Related Activity (LCWRA). 

Based in every Jobcentre across England, Scotland and Wales, the specialist advisers identify the barriers people face, provide skills training - such as IT upskilling - and signpost people to work-based training schemes in sectors including construction, hospitality and manufacturing. 

Work and Pensions Secretary Pat McFadden said:

“Supporting someone instead of writing them off is life-changing, and I’ve seen firsthand how our Pathways to Work advisers are building people’s confidence and helping them achieve their ambitions. 

The welfare system we inherited left too many people without the skills, support or hope they needed to get on in life and build a career.

We were determined to change that, and we have. Now 100,000 people living with long-term conditions, disabilities and personal challenges who want to work, have taken crucial steps towards that.”

Participants are 40% more likely than non-participants to be in work after two years.

The press release is on gov.uk.

 

Opportunity for young disabled people to attend workshops supporting the Milburn Review

Young disabled people aged 16–27 are being invited to take part in a workshop for the Milburn Review - which is exploring how to improve opportunities for all young people - taking place this August in

  • Birmingham – Monday 10th August (10am-4pm)
  • London – Saturday 15th August (10am-4pm)
  • Newcastle – Friday 21st August (10am-4pm)

This is a chance for young disabled people to have their voices heard and influence recommendations on how to improve access to education, employment and training. The DWP is especially keen to hear from those who have faced barriers to work or are currently not in education, employment or training but want to be. Insights will feed directly into the review.

There is a maximum of 30 places at each workshop. There will also be a dedicated space for parents and carers, ensuring DWP can hear and learn from their perspectives and experiences. 

You will need to arrange your own travel to and from the event but DWP will reimburse travel expenses for any parent, carer or personal assistant (PA) accompanying the disabled young person. Participants will also receive a gift card upon completion of the workshop in recognition of their contribution.

To apply for a place at one of the workshops, click on the link below and fill out the form. The deadline to apply is 3rd August 12pm. 

Here is the application form, which includes further information

 

Employers signed up to the Disability Confident scheme – updated

The list of employers who have signed up to the Disability Confident scheme has been updated as of July 2026.

The Disability Confident scheme is a free, voluntary UK government initiative designed to encourage employers to recruit, retain, and develop disabled people and individuals with long-term health conditions. It helps businesses remove workplace barriers and provides interviews to disabled applicants who meet the minimum criteria for a job.

You can filter the Disability Confident list by business, location or sector.

The disability confident employers list is on gov.uk.

 

ÂŁ60 million Pathways to Work Innovation Fund launched to transform employment support

This week the government announced that businesses, charities and innovators are being invited to compete for a share of up to ÂŁ60 million to transform how disabled people and those with health conditions are supported into work.

The Fund will open for bids in September 2026, with organisations across the UK invited to compete for funding to test genuinely new approaches to employment support.

An expert panel will help shape the fund’s design and advise on which bids should be funded, ensuring the voices and experience of disabled people are placed at the very heart of the process.

Paralympian and Member of House of Lords, Tanni, Baroness Grey-Thompson, said:

“I am delighted to be joining this expert panel at such an important moment. Finding and sustaining work matters enormously - not just for individual wellbeing and independence, but for society as a whole.

We know that with the right support, disabled people can and do thrive in the workplace.

The world is changing rapidly, and the systems that support disabled people must keep pace with that change. This Fund is a real opportunity to back the bold, creative ideas that can make that happen.”

The Fund will be open to public, private and voluntary sector organisations across the UK. Full details on how to apply will be published in due course.

The press release is on gov.uk.

 

UC process change – when declaring you no longer have a health condition restricting your ability to work

We’re aware of a change of process when a UC claimant with LCW or LCWRA declares they no longer have a health condition or that their condition no longer restricts their ability to work.

When claimants declare this change of circumstances in their UC account, they will now see a new page asking for the reasons for the change. It will give you a list of reasons to choose from e.g. your GP has declared you fit for work, you’re cured, you’ve received treatment, you’re better now etc. This is followed by a page for claimants to check their answers before submitting the declaration.

Once submitted a new to-do is generated for a Decision Maker called 'Consider Closing Health Journey - No Restricted Ability to Work’.

The Decision Maker first must check for vulnerabilities, terminal illness etc. they can decide if they need to ask the claimant or their GP for more information.

The Decision Maker then has to decide one of 3 outcomes:

  1. The claimant needs a reassessment because the Decision Maker can’t decide based on the information they have.
  2. The Decision Maker disagrees with the claimant’s declaration. In this case the claimant will be notified that they should redeclare their health condition to say they have a restricted ability to work, and everything continues as normal.
  3. The Decision Maker agrees with the claimant’s declaration that they no longer have a restricted ability to work. They will then end the LCW or LCWRA award from the previous day, and if there’s an ongoing WCA or reassessment, they will end that too. The claimant commitments and work-related requirements will then change.

Decision Maker’s will record the decision, and a notification will appear in the claimant’s journal.

This process change ensures that claimants with LCW or LCWRA who report an improvement will have their circumstances considered by a first-tier Decision Maker.

For the avoidance of doubt… this is ONLY if you have LCW or LCWRA and report you no longer have a restricted ability to work. If you report a change to remove a health condition, or that you have an improvement, it will not generate this process and you will still keep your LCW or LCWRA unless you, the claimant, are saying it no longer restricts your ability to work.

 

Wales – Council Tax Reduction Scheme consultation opens

The Welsh government wants your views on changes they want to make to the Council Tax Reduction Scheme (CTRS) in Wales.

What do they want to change?

The introduction of UC has fundamentally changed the way household income is assessed for benefit purposes. Under UC, income is assessed monthly, using real-time information from HMRC. This differs from legacy benefits, where income is typically averaged over a longer and more stable period. As a result, households receiving UC can experience more frequent recorded income fluctuations, and therefore Council Tax Reduction entitlement calculations (reassessments) are frequently needed. This causes higher administrative costs for councils and confusion for applicants.

The Welsh government propose to address this by adopting a ‘tolerance threshold’. This is a threshold amount under which small changes of income are ignored for CTRS reassessment purposes.

Analysis of Welsh data indicates that such a threshold would prevent 61% of CTRS reassessments for UC cases. 

With the above in mind, the government proposes to introduce, through regulations, a tolerance rule for small changes in UC awards. Under this proposal:

  • small changes to UC payments (within the tolerance level) would not trigger a CTRS reassessment.
  • CTRS awards would remain unchanged unless or until UC changes by more than the tolerance.
  • no revised council tax bills would be issued to households; and
  • there would be no change to the council tax amount payable.

If you are living in Wales and want to share your views, you can Submit your comments by 23 September 2026.

For full details see the CTRS in Wales: technical consultation on reassessment thresholds is on gov.wales.

 

Northern Ireland – Sayce Review lump sums disregarded indefinitely for means tested benefits

Following an Independent Review of Carer’s Allowance (CA) overpayments, the DWP is reassessing certain earnings-related CA overpayment decisions made between 2015 and summer 2025. Some claimants may receive refunds or have overpayments reduced as a result.

To ensure these corrective payments do not negatively affect entitlement to means-tested benefits, the Department for Corrections will disregard CA reassessment refunds as capital indefinitely for UC, Pension Credit, Housing Benefit and Employment and Support Allowance. 

The legislation came into operation on 16th July 2026 and mirrors the position in England and Wales.

The Universal Credit, Housing Benefit, Employment and Support Allowance and State Pension Credit (Carer’s Allowance Reassessment Capital Disregard) (Amendment) Regulations (Northern Ireland) 2026 is on gov.uk.

 

Case Law – with thanks to u/ClareTGold

 

Universal Credit (Administrative Earnings Threshold) - Gordon Bowen v Secretary of State for Work and Pensions 2026

This appeal concerned the rules governing the calculation of the Administrative Earnings Threshold (AET) for UC.

The DWP decision-maker and the First-tier Tribunal both decided that a claimant’s “monthly earnings” for the purposes of calculating their AET involved the deduction of pension contributions.

The claimant appealed to the Upper Tribunal, which decided that “monthly earnings” are the person’s earned income before any deductions are made for income tax, national insurance contributions or pension contributions.

See regulations 55, 90 and 99 of the Universal Credit Regulations 2013.

Universal Credit (carer element) - AA v Secretary of State for Work & Pensions 2026

The claimant was in receipt of Carers Allowance for looking after his wife, she was in receipt of LCWRA. Later, the claimant also was assessed as LCWRA.

The law doesn’t allow two LCWRA elements to be paid in a joint UC claim. But it does allow one claimant to receive the carer element and the other to receive a LCWRA element.

This Upper Tribunal appeal explored the effect of regulation 29(4) of the UC Regulations and the interaction between the carer and LCWRA elements of UC for joint claimants. 

The FtT failed to consider the carer element, this was an error in law. The UT remade the decision awarding the carer element to the claimant.

 

Personal Independence Payment - Guy Edward Peter Mclaine Hendricks v The Secretary of State for Work and Pensions

A bit of a nothing PIP case. The FtT failed to address all the issues raised in the claimant’s appeal (they completely overlooked activity 8), which was an error in law.

Activity 8 was a live issue raised in the appeal documentation and supported by evidence. Its complete absence from the reasoning leaves an unexplained gap in the decision making process.

This omission is material. Activity 8 carried the potential for additional points and if it been properly considered, the outcome of the appeal may have been different,

Decision set aside and remitted for a new hearing.

As an aside Child Poverty Action Group (who assisted in the claimant’s appeal) had a dig at the DWP for not addressing all the grounds of appeal raised because “it was deemed to be immaterial to the outcome of the appeal by the District Judge who granted permission to appeal”.  The UT judge made short work of that suggestion as the FtT Judge failed to provide a clear statement that permission to appeal was limited.


r/DWPhelp 9d ago

Personal Independence Payment (PIP) PIP fixed-term award extensions - master thread

47 Upvotes

What has changed?

From 2 June 2026 new regulations came into force enabling the DWP to extend the length of a fixed-term PIP award where it is “considered necessary to do so to safeguard the efficient administration” of PIP.

Before this, when your fixed-term award reached its end date, the DWP would normally start a planned review (sometimes called an award review or a reassessment). This new power lets the DWP instead push the end date back and keep your current award running, without needing that review.

The regulations only allow the DWP to make awards longer. They do not give the DWP any power to shorten an existing award, and they do not allow it to change the rate you are paid.

Why the change?

The number of planned PIP reviews has grown faster than the DWP can carry them out, and a huge backlog has built up. Reviewing every award on its original timetable means increasingly long delays and claimants' left waiting in limbo.

Extending awards is a way of managing that backlog. By lengthening some existing awards, it reduces the number of reviews needing to be processed at once.

Who is affected?

This award extension change applies to claimants aged 25 and over in England and Wales. It does not apply to under 25s as evidence suggests there are more frequent changes in functional ability in that age group.

Approximately 1.7 million claims are in scope for an award extension with the DWP aiming to complete approximately 50,000 extensions daily (including weekends) over a period of 4-6 weeks.

The regulations give the DWP a discretionary power rather than creating an automatic extension for everyone. Extensions will be applied where the DWP considers it appropriate for the efficient administration of the benefit.

The DWP has not confirmed how they are deciding which claimants will receive an extension or how they calculate the length of the extension in each case.

How long will the extension be for?

It seems likely that the extensions are being decided by an algorithm.

From posts and comments to the r/DWPhelp subreddit, it looks like most of the extensions are being given to claimants whose awards were due to end in 2026, 2027 or early to mid-2028.

Extensions mostly range from one year to four years, although there have been some extremely short ones of just a matter of days and at least one longer one.

What do I need to do?

Claimants don’t need to do anything, if your claim is extended you will receive a letter – an example of what this looks like was shared in this post.

However, if your difficulties have worsened you may wish to challenge the new extended decision or ask for a change of circumstances reassessment.

The legislation

The Universal Credit, Personal Independence Payment, Jobseeker’s Allowance and Employment and Support Allowance (Decisions and Appeals) (Amendment) Regulations 2026 

More info

A Freedom of Information Request has been submitted to DWP requesting a copy of the training, operational instructions and internal process guidance held by DWP in relation to fixed-term extensions and we eagerly await their response.

Edited to add the Northern Ireland provision

The Department for Communities (DfC) has confirmed that they will be reviewing all PIP cases where claimants have had at least one initial review and currently sit in the 3-year Review cycle.

DfC has confirmed who will not be eligible, namely:

- If a claimant has been given a specific review period, either shorter or longer than 3-years,

- Under 25s,

- Special Rules Claimants


r/DWPhelp 5h ago

Personal Independence Payment (PIP) PIP Tribunal Won! (EUPD, CPTSD, AuADHD, ARFID)

7 Upvotes

This sub has been so helpful the last few months and I told myself I would make a post if things went well today so here I am :)

Made my claim in March 2025, awarded 2 points. Submitted MR in June 2025 and received no changes at all. Decided to push through it this time after giving up in 2020 and 2017 so I asked Citizens Advice for help taking it to tribunal. They were really great but unfortunately weren't able to attend on the day. Fortunately, neither did a DWP representative.

Everyone in the room was really nice, especially the judge, and they only asked me a dozen questions or so. I thought I'd really messed up when I admitted to going to a music festival but I think it may actually have worked in my favour to show that I was being 100% honest and not sticking to some perfect script.

They asked me and my partner to step outside for a moment and I thought for sure it was going to be bad news but, when they invited us back in, I sat down and the judge immediately said "So... You won!". I started crying immediately 😅

**I got enhanced rate for daily living AND enhanced rate for mobility!**

I just really wanted to share as I spent so long lurking and looking for posts from people with the same conditions as me and trying to convince myself that I can have a success story too so I hope someone sees this who needs to believe it a little more too 😊


r/DWPhelp 2h ago

Personal Independence Payment (PIP) Unsure what to do (PIP)

3 Upvotes

Hello all, I need some help with what to do. Around 2 years ago I was diagnosed with Autism when I was around 15-16, Ive recently turned 18 and was made aware that around last year I would be/have been receiving PIP. What I didn’t know is that my Mum would be collecting it, I do not know how long she has been collecting it for but I do know she has it, and has told me she spends it. My Mum has said she uses it on bills, and food, and that because I am an adult now she has basically said it’s rent? I do not have a job, or any other income. Me and my Mum have a complicated relationship, she tells me to move out and live somewhere else and I tell her that maybe she should start giving me my PIP to which she tells me I am not responsible enough and, “would just spend it on clothes.” She also refuses to tell me how much she receives which just frustrates me further. As far as I know, I have never received any of this money and it is frustrating me that she has this over me. I am unsure what to do, and have contacted the helpline to which they did nothing. This situation makes me very upset and feel extremely trapped, I just want to be able to make my own choices and not have someone hold this over my head. What shall I do?


r/DWPhelp 3h ago

Personal Independence Payment (PIP) Assessment coming up...

3 Upvotes

Hi all! My face to face assessment is on Tuesday. I am claiming for autism, cptsd, and debilitating depression & anxiety. I claimed before a few years ago and got zero points on everything after a phone appointment.

All I ever see in the news is "crackdowns on PIP for mental health" type stuff, and I'm just wondering if there's even any point in getting my hopes up. Is it still possible to be awarded PIP for mental illness in 2026?

Any advice anyone has or any reality checks would be greatly appreciated!!


r/DWPhelp 2h ago

Personal Independence Payment (PIP) PIP decision

2 Upvotes

Hello. I had my pip phone assessment on the 14th of July, and are just waiting for them to make a decision on whether to award me or not. I was just wondering how long anyone else waited before hearing an outcome? I know it takes longer for some than it does others, I was just curious to hear other people’s experiences. Thank you.


r/DWPhelp 4h ago

Personal Independence Payment (PIP) Post assessment question

3 Upvotes

I had my assessment 2 days ago and today I received the report. It was full of inaccuracies and I added up the points which equated to 11 for daily activities only. The assessor recommended a review in 2 years. I believe 11 points in daily activities means standard daily living rate. Am I likely to get this? T.I.A


r/DWPhelp 6h ago

Personal Independence Payment (PIP) Awarded pip at tribunal

4 Upvotes

I was awarded PIP at tribunal on the 07/07/2026, but I haven’t heard from DWP or received any letters.

Anyone know how long it will take for them to process the back payment etc ?

Thanks


r/DWPhelp 6h ago

Universal Credit (UC) Has anyone waited this long for an LCW to LCWRA review?

3 Upvotes

I'm wondering if anyone else has experienced a wait this long.

I was already on LCW, but my health significantly worsened in June 2025, so I reported a change of circumstances and completed a UC50, which I handed in during July 2025.

My timeline so far is:

  • June 2025 – Health deteriorated significantly and I reported a change of circumstances.
  • July 2025 – Submitted my UC50.
  • August 2025 – I was told Maximus had received my referral.

Since August 2025, every time I've phoned Maximus I've been given exactly the same response:

I've heard nothing different for nearly a year.

I even contacted my MP, who got in touch with the DWP on my behalf. The reply they received was essentially that I just have to continue waiting, which was really disheartening.

Has anyone else had an LCW to LCWRA reassessment take this long? If so:

  • How long did you wait?
  • Did you eventually get an assessment?
  • Was there anything that helped move things along?

I'm in England, if that makes any difference.

Thanks in advance.


r/DWPhelp 53m ago

Personal Independence Payment (PIP) Second telephone health assessment appointment for PIP?

• Upvotes

My wife has a phone call booked with the health assessment advisory service for PIP booked tomorrow morning at 9:30am. She received a call today confirming a few details for her appointment tomorrow at about 1pm and got told the call will be between 9:30 and 10. Then at 5:30pm she got the following text:

This is a message from Health Assessment Advisory Service about your PIP claim. A telephone assessment has been booked for you on Thursday 6 August at 11:30am. We will call you at your appointment time. You will receive an appointment letter from us and can find useful information at https://www.haas.ingeus.co.uk. If you cannot make this appointment, please contact us straight away on 0800 008 3075

Annoyingly she didn’t see the message until just after their phone lines closed at 8pm so she couldn’t clarify what this was for. Has anyone had this before/know if this means her appointment tomorrow has been rescheduled for the 6th despite being spoken to earlier to confirm tomorrow?

Thank you very much for your help!


r/DWPhelp 1h ago

Personal Independence Payment (PIP) I don't know how I can challenge this...

• Upvotes

PIP assessment seems to rely almost entirely on the fact I work full-time - does this sound right?

Hi everyone, I'm looking for some advice because I'm feeling really deflated after reading my PIP assessment report and im not sure if it is even worth appealing...

I haven't had the official decision yet, but I've requested a copy of the assessor's report, and throughout it, there seems to be a recurring theme that because I work full-time, I don't have significant functional difficulties.

Every section just says 'not applicable - Whilst prompting has been considered, this has been ruled out given the evidence from the SOH showing she is able to fulfil her job role without special measures and on a majority of days supporting adequate motivation.' And when I say every single section, I mean all sections of the entire assessment says this.

For context, I have diagnosed ADHD and PTSD, I'm under NHS Talking Therapies after being referred for 16 sessions due to severe anxiety, depression and work-related chronic stress disorder, and I'm currently awaiting an autism assessment.

The part I'm struggling with is that I never claimed work wasn't affecting me. In fact, most of my evidence says the complete opposite. I submitted: - An NHS mental health assessment stating that work is having a significant negative impact on my mental health, that I feel trapped because I can't afford to leave, and that I was referred for therapy and employment support. Ive been told that I need to step out of work entirely to allow myself to heal but that is not an option.

- A detailed statement from my supervisor explaining that I rely heavily on lists, reminders, labels and support from colleagues to get through my job. She describes me forgetting tasks, being constantly late or overrunning my rotaed hours, becoming overwhelmed, needing reassurance, struggling with organisation and emotional regulation, and says she's concerned how I'd cope without that support.

- Evidence of the visual systems and coping strategies I have in place at work. Stacks and stacks of lists, notes and formulas. A back long of repetetive panic attacks at work and restrictions on working - im not allowed to chef without another chef present due to medication. Im not allowed to work past 8pm due to history of trauma. Im on doctors orders to have atleast 12 hours recovery between shifts. Multiple special measure to help aid in doing my job yet this is not mentioned, or acknowledged.

Despite all of that, the report repeatedly seems to conclude that because I'm employed, I must be functioning adequately. The reality is that I work because I have rent, bills and responsibilities. If I didn't need the income to survive, I genuinely wouldn't be able to keep doing this job or be in work right now because of the toll it's taking on my mental and physical health. I force myself to go in every day because I don't feel I have another option. Ive lost 13kg of weight in 9 months, have severe palpitations and dizzy spells and nausea so im under medical investigations for that. 24hr ECG reffered, blood tests, mental health intervention and therapy to reduce the stress and help aid in next steps.

I know PIP isn't awarded based on diagnoses or whether someone works, but it feels like my employment has been used as the main reason to dismiss everything else. No consideration of the multiple documents from professionals stating im on a downward spiral mentally and physically.

Has anyone else had an assessment where employment seemed to outweigh all of the other evidence? If so, what happened?

If the decision follows the report, is this something that would be reasonable to raise in a Mandatory Reconsideration?

I'm honestly feeling quite defeated because this report has left me feeling like all the effort it takes just to keep working has been interpreted as evidence that I don't struggle. Ive spent my life in pain, fighting PTSD, autism and ADHD and trying to live a normal life at the expense of my mental and physical health, but that determination to attempt to succeed on life with the challenge I face has been used against me.

I'd really appreciate any advice or similar experiences.


r/DWPhelp 5h ago

Personal Independence Payment (PIP) Maximus PIP Assessor rang back week later to say more info needed, assessment inconclusive

2 Upvotes

I don't know if anyone else has had this. My partners assessment last week was cancelled (without notice), we only found out when we called them because we hadn't had a call. Rebooked for last Friday, which went through, but was over an hour late and was (without our awareness) with a trainee, who had to hand over to her mentor half way through. The assessment took a total of two and a half hours (my partner has autism and basically had a three day meltdown after this, low mood, no motivation, not interested in anything, low patience), but we were glad it was over.

He received 8 missed calls this morning whilst in work from various numbers, and when calling back, one said it was Maximus, one was a call on behalf of the DWP, one was the Health Assessment advisory service etc. No one left a message and when we called them back, the automated message said that they'd ring us if they needed to.

He finally had his phone to answer when they called, and they want to have a follow up because the report was inconclusive and the DWP has further questions??

Has this happened to anyone else? Ive never seen anything on this sub like this before...

We already have written a complaint to send, we're just waiting to see what we need to add to it now.

Any advice much appreciated!!


r/DWPhelp 2h ago

Universal Credit (UC) Universal Credit reviewing my Ltd company claim back to 2019 - anyone been through a Regulation 77 review?

1 Upvotes

Hi everyone,

I'm looking for advice from anyone who has been through something similar, particularly involving a limited company and Universal Credit.

I claimed Universal Credit in May 2019.

When I made my original claim I declared that I was a director of a limited company. My UC journal also contains various references over the years showing UC knew I was a company director.

Recently they've reviewed my claim and have told me I should have been reporting as both employed and self-employed from the start of my claim. They've now asked me to report this retrospectively and have booked me for further evidence and self-employment appointments.

They've also requested all of my personal bank statements and company bank statements dating back to May 2019.

I own and run my own limited company, employing staff, and it has grown significantly over the years. UC have indicated they consider Regulation 77 to apply.

I'm arranging legal advice, but I'm interested to hear from anyone who has actually been through this process.

Specifically:

  • Did UC ask for years of bank statements?
  • How did they calculate your earnings?
  • Did they recalculate every assessment period from the start of your claim?
  • Was your case dealt with as an overpayment only, or did it become a fraud investigation?
  • Were you asked to attend an Interview Under Caution, or was it just a compliance review?

I'm not looking for people to tell me whether I'm right or wrong. I'm just trying to understand what usually happens in practice for people who've been through a similar retrospective UC review.

Thanks.


r/DWPhelp 6h ago

Universal Credit (UC) Joint Claim - marital issues

3 Upvotes

Hi guys I have a joint claim with my partner. We have been going through some issues in our relationship for the past few weeks. We have been trying to resolve some things but after a conversation today I don’t think we will go back to how things were.
Coincidentally I have had a review pop up on my profile where we both have to confirm our details.
What is the best course of action for me? Shall I phone the dwp and explain exactly what I just said and ask them to a separate our claims? Or do I complete the review and mark the details different starting today? I don’t like the idea of the latter because it seems like I am only informing because of the review so I would prefer to call as to inform. We have joint tenancy and will still be living together unfortunately until I can find another place to live.


r/DWPhelp 3h ago

Personal Independence Payment (PIP) Pip extension

1 Upvotes

So I finally received an extension when I checked online this morning and have only been given a year. Don’t get me wrong I am very grateful for a year, but now I am thinking whether it would have been better to have my review at the end of 2027 before the possible timms review, instead of this year extension possibly dragging me into the new rules once the outcome is finally laid bare.


r/DWPhelp 5h ago

Personal Independence Payment (PIP) Worried about outcome

2 Upvotes

Had my assessment on the 13th. Today I had to call them to let them know I’m moving but they told me that the decision form has already been sent to my address. I’m worried by the fact that it’s been only about a week for them to send it, I’m worried it means it’s a flat out no. I’m actually going to be in a big financial mess if this is the case. Is it a bad sign that they have made the decision so quickly? I also asked them to send through a copy of the assessment report.

I keep hearing bad stories about pip outcomes but I need to keep reminding myself that people are more likely to talk about the bad outcomes than the good because they don’t need help with tribunal and stuff when it’s approved.


r/DWPhelp 1d ago

Personal Independence Payment (PIP) I did it all by myself

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114 Upvotes

I can’t believe it, I’m literally crying. I got a call today about receiving a lump sum payment and I said yeah, and now, when I checked proof of benefits, I’ve been awarded! I cannot believe it, I’m so glad they finally believed me.


r/DWPhelp 7h ago

Universal Credit (UC) Preparing for a Work Capability Assessment? Here's What I Learned from My Tribunal Appeal

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0 Upvotes

r/DWPhelp 8h ago

Disability Living Allowance (DLA) Anyone still waiting from April?

1 Upvotes

Forms for my daughter were scanned end of April. Still not heard anything, I called last week and they confirmed forms were on the system but couldn’t say anything else, anyone else still waiting from April?


r/DWPhelp 8h ago

Universal Credit (UC) Uc

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1 Upvotes

Hello so basically we got given the carers allowance element for myself but basically we only got backdated three months from when our joint claim has been open we thought we was going to get backdated from when my partner started to look after me. Long story short we’ve got reconsideration from the 10th of October 2025. And they basically sent us a email basically saying they would back date to it but our case manager basically said he can only but they own a certain amount the reconsideration was sent off two weeks ago. We still haven’t got no reply. Do you guys think that we might get the back date from the 10th to the 10th or not? Universal credit also said that we were receiving careers Ls already I can’t really read. As well because I’ve got like dyslexia and certain other stuff wrong with me but as far as I’m aware, I feel like I’ve been robbed big time.


r/DWPhelp 8h ago

Personal Independence Payment (PIP) When does PIP backpay go into my bank account?

1 Upvotes

Hi, I have around ~£7k in backpay and I was wondering when I would be most likely to receive this? I didn’t get a timeframe from PIP. Thank you!


r/DWPhelp 8h ago

Personal Independence Payment (PIP) PIP- MA decision

1 Upvotes

My partner received a phone call Friday 17/07/26 to ask about the lump sum & bank details stuff like that and was told the decision would be made later that day we have been checking the gov.uk proof of benefits website everyday since however nothing has changed, is it safe to assume that PIP has not been awarded?


r/DWPhelp 8h ago

Personal Independence Payment (PIP) how to complain about pip (england)

0 Upvotes

i rrmoved my appointee last month when i had to start claiming uc (lost my job) i was not told this would put a payment blocker on my pip because of this my pip was not paid yesterday i rang up and they removed it and i was told they would pay it out same day it did not come through on tuesday so i rang up again today to be told that i have to wait until Monday 750 quid is a lot to wait a wee for if you have nothing i don't understand why they have told me 2 diffrent dates surely they should of used fasterpay


r/DWPhelp 5h ago

Personal Independence Payment (PIP) Think I panicked after my PIP review.. advice needed

0 Upvotes

Hi,

on May 26th I had a PIP phone assessment for my PIP end of reward review. Prior to the review I was on standard daily living with 11 points.

My assessment was done by Capita and only took approximately 17 minutes, my first assessment took over an hour. During the assessment the health professional only focused on my anxiety and how it affects me going out and completely ignored/never asked anything about depression, daily living, eating, managing finances or any of the new stuff I brought up since my first assessment.

After the assessment not even an hour later I received a text saying that DWP has received a report from health professional which I found extremely odd.

June 5th - PIP review is complete and 0 points across the board. Was only sent the letter with a brief description of why I was given 0 points from decision maker but I don't think it's the PA4/PA3/assessment report.

June 17th - Phoned PIP, asked for MR. Whole process took approx 3 to 5 minutes which again, I found odd. I've read the MR wiki thread here and was under impression that I would get a chance to argue why I disagree with it and etc but the phone call was basically just ''Me: hello, I'd like to do a MR for my PIP review DWP: Are you sending any extra evidence? Me: Not at the moment DWP: OK I've started MR, have a good day''

Today - Phoned PIP, asked for copy of assessment report. I believe it will be 100% full of lies based on what's written by the decision maker.

I'm now afraid I did MR too soon and did it incorrectly. I have written out everything I disagree with decision maker about and plan to send that to PIP tomorrow. Would this be accepted as it's not a medical evidence but pretty much just my opinion on why I disagree.

Also if the assessment does turn out to be full of lies is my next step to complain to capita? What does that achieve? Do they have to redo my assessment and if so what happens to MR? Do I need to inform DWP that I complained to capita so they can hold off MR?


r/DWPhelp 9h ago

Personal Independence Payment (PIP) PIP tribunal advice

1 Upvotes

Hi all, I applied for PIP in February for fibromyalgia, but I also have anxiety, depression (am on meds for) and cubital tunnel. Received zero for both my original application and MR so I'm now applying for a tribunal.

Looking for advice on how to prepare for the tribunal. I'm going to send off the form now so I hit the deadline, and prepare everything later (having a brain foggy day so can't concentrate anyway)

what sorts of things should I put in there? I didn't provide much supporting evidence the first time, just a diary and a letter from my occupational therapist. I don't really see a regular doctor now for my fibro - I kind of just 'get on with it'. I'm also a mum so I have to do things like cooking for him, dropping him off at nursery etc, which is why I think I got awarded zero. Because I keep my child fed and looked after doesn't mean I can look after myself!

But my condition still affects me greatly and I'd like to know how I can make this come across at a tribunal. any advice would be greatly appreciated!