I applied to sit for the CPA exam in my jurisdiction on May 26, 2026. At the time, I accidentally submitted a transcript that showed my degree as pending rather than officially awarded.
On June 3, NASBA marked my application academically deficient because I was “lacking bachelor degree.” The email said that I could submit updated academic documentation and be reevaluated within 30 days.
I submitted my final transcript on June 10, which clearly shows that my bachelor’s degree was conferred. The National Student Clearinghouse confirmed that NASBA retrieved the transcript, but I never received confirmation or any other communication from NASBA.
On July 1, I emailed the NASBA coordinator to ask whether the transcript had been received, but I did not receive a response. I assumed there was a delay because of the volume of applications.
I called NASBA on July 21. The representative told me that they simply needed to attach the degree information to my application and that processing would contact me if anything else was needed. She also said that my new transcript appeared to show the required degree conferral.
However, on July 22, I received an email stating that my application was ineligible. The email did not explain why, and it does not appear that my updated transcript was evaluated.
According to my jurisdiction requirements, I should qualify because I now have a conferred bachelor’s degree and at least 30 accounting hours, including three hours of business law.
Has anyone experienced something similar with NASBA? I would greatly appreciate any advice on what to do next. Thank you.
