Been with boost for so long and i swear they never had any good deals anymore the last one was that iphone 13 for 150.

I am traveling there next month and just curious if Boost Mobile customers currently have service there? I was looking at past threads on here and FB, and seems to have mixed responses. When I asked at my local store, they didn't even know and just said it should because Puerto Rico is considered Domestic.

I am currently due for my annual upgrade. this is my second time going through the upgrade process. when I first got the Infinite Access plan through Boost, it was $60 a month. I understand new customers can no longer get the Infinite Access plan but existing customers with the plan should have zero changes, everything stays the same, my monthly payment should still be $60. unless the pro max or extra storage is chosen, there should be no extra. I currently have the 16 pro with extra storage (monthly payment is $63 & some change for the extra storage) and want to upgrade to a 17 pro with no extra storage. they both have the same exact monthly phone payment of $30.56. the monthly finance discount for my current phone is $30.56, which covers the phone as it should, same as it did when I upgraded from the 15 to the 16 pro. but when I go to check out to complete the upgrade order, my monthly payment is now $67.50 before tax vs $60 before tax & the finance discount for the phone is only $23.06.

I've tried doing the chat & I've tried calling, nobody is knowledgeable on the infinite access plan & tell me I have to pay for my phone in full & then get refunded when they receive my trade in from the upgrade. or they don't even understand what I'm asking. I went into a storefront & the worker knew how the plan works, but they can't access that type of plan at all anymore so he said he couldn't help me & he also said he doesn't know why it's charging me more monthly cause it shouldn't.

does anyone know why this is happening? anyone know how to fix it?

thanks in advance!

My phone is Samsung A25 model, unlocked. It does not support eSIM or Wi-Fi calling as far as I can tell. It does support dual physical SIMs. My plan is Unlimited talk/text/data no contract $25/mo.

I am traveling to Canada for ten days in the near future. After spending a lot of time I still can't figure out if I can get service there with my current configuration using a Boost add-on (which one?) or will I need to buy a SIM card once I'm there, like I had to a few years ago in London U.K.

I've been with Boost since my account was dumped there by Virgin Mobile, so a long time ago. I don't really have any issues. My phone works when I need it to.

But I woke up this morning to a text from phone number (949) 889-1435 with a validation PIN. The message didn't say what the PIN was for, so I almost marked it as spam and ignored it. Something told me not to, though, and through some searching, I found others who said this was connected to Boost and Mini Me Games being added to their accounts, without their consent.

Unlike those other people, I hadn't received any notification about Mini Me being added to my account, but it made me curious and I looked up my Boost plan. Sure enough, it had been added. I can't tell when it was added, but I definitely didn't pay for it last month.

I'm single, I don't have kids, I live alone, and there has never been anyone else on my phone plan. And I was asleep when the notification was sent. On top of that, I don't even know what Mini Me is!

I was able to remove it, but I'm angry. How many people have had this added without their knowledge and don't even realize they are paying $5/ month extra because it's on autopay? I shouldn't have to watch my account to make sure things aren't being added without my permission.

I'm posting here to hopefully make it easier for someone to find if the same thing happens to them, and also to warn people to check your accounts and see what you are being billed for. If things are added without your permission, No, it's not your imagination.

I’ve been eligible for awhile and I want to do the upgrade, but I’m concerned about the trade-in policy in regards to water damage.

I’m a fisherman and I work in a marina, my phone (iPhone 16 Pro) has definitely been wet plenty of times, but it’s an iPhone and it’s water resistant/waterproof.

It has zero issues, it’s totally functional and in great condition besides a few minor screen scratches.

If I send my phone back are they going to see a moisture indicator that’s been triggered and charge me for the device? If so I’d rather just keep it and pay it off.

I am due for my very first autopay to go through soon and I read on this forum that there has been issues with autopay in the past. Should I be concerned or is it now flawless for most people?

I got a security code I didn't request, called customer support, and from what i could understand, there was something on their end that happened, and if it happened again to call back. Should I be concerned?

Boost Mobile recently introduced Global Connection, a new unlimited plan focused on international calling & travel. Here's what it includes, who it's designed for, and where it fits in the current lineup.

Global Connection was designed for people who:

• regularly call or text friends and family in other countries
• travel internationally a few times a year and want to be connected when they land

The plan is available to both new and existing customers.

What's included

• Unlimited talk, text, and data in the U.S.
• 40GB of premium data (speeds may be reduced after 40GB for the rest of the billing cycle)
• Global Talk & Text
• 1GB of Global Roaming each month in supported destinations

Global Talk & Text and Global Roaming aren't the same thing

• Global Talk & Text lets you call and text international destinations while you're in the U.S.
• Global Roaming lets you use your phone while you're traveling in supported destinations.

It probably isn't the right fit if you:

• mainly call and text people in the U.S.
• rarely or never travel internationally
• would get more value from mobile hotspot than international roaming

Where it fits in the lineup

Global Connection includes 40GB of premium data, Global Talk & Text, and 1GB of Global Roaming.

Unlimited+ also includes 40GB of premium data and Global Talk & Text, but swaps the roaming benefit for mobile hotspot.

The simplest way to think about it:

• Global Connection = international roaming
• Unlimited+ = mobile hotspot

For someone who visits family overseas or takes the occasional international trip, having international calling and a bit of roaming already included means one less thing to think about before leaving.

Related guides

• Boost Mobile Plans Explained: A Full Guide to Plan Options, Add-Ons, & Billing
• The Ultimate Boost Mobile International Travel Guide: Plans, Roaming & Pre-Flight Checklist

Call me a boomer, I just don't feel like paying an arm and a leg for a cell phone, and I understand you get what you pay for. I'm certain the more expensive phones are likely better than the cheap ones, but which of the lower costing phones really gives you the best experience overall? I'm not doing any creative designing or video/audio editing, that's what my laptop is for. The A16 is free, the Pixel 10 I toyed around the idea of since I use Google apps a lot. Currently using a Celero 5g+

Pixel 10 supports eSIM while has a physical SIM slot too. Could I choose a pSIM over eSIM? From the cart details, it said "Activate with eSIM" however, I don't see any option to choose pSIM instead.

Any helps would be greatly appreciated.

I fell at work my screen to my phone iPhone 15 pro cracked both front and back I do have insurance and the boost infinite plan

What are my next steps?

Hello everybody! Just recently got Boost Mobile, and in itself it’s not bad, but the customer support is almost belligerent and so hard to understand verbally. Everytime I’ve had an issue i’ve been instructed to call Boost Mobile, and have them work out the issue on their end. Some agents I have found nice, others not very much. Not to mention that I deleted my esim and just simply needed it redownloaded, I spent 40 minutes on the damn phone just to get them to create me a new account and me spend even more money because I didn’t want to give them my SSN or ID. All they did was say they were moving me to another agent, then so on. Why don’t you just give me the right agent for the right reason when I say it? The reason why this occurred is because I needed to just simply needed to verify that it was me on my account. So stupid, and I can’t still fathom the fact that every person on the other line has an accent that is thicker than a brick wall. On the other hand, with visible I have never had an issue. Always top tier, worth it for the price and never had to mess around with customer support for 40 minutes while being on hold half that time. The reason I got Boost was to experiment a little bit on my backup phone with a new phone service, but this didn’t put a good taste in my mouth at all.

I don't currently have a cell phone service provided I've been using wifi the last few months and text now premium but do I still get a free iphone if I sign up for boost unlimited plan I know I'll have to pay a month and taxes

You can't use your reboost balance for ANYTHING but paying your bill.

I needed to request an extension and have 13$ on my boost account (broke till pay day)

Contact support requesting to use this balance to request an extension, the answer?

"You cannot use your reboost balance to request an extension"

Why? For what reason?

Hi! So there’s a deal where you get an iPhone 16e for $99 if you bring over your number. I have a Google voice number but I know sometimes these deals don’t include VOIPs. Anyone know if porting that Google voice number would work for the deal?

So currently I have a pixel 8 pro phone, planning on switching to an s26.

How easy and fast is it to switch the phone? Do I just take the physical sim out and put it in the new phone and it'll automatically do it or is it more complicated?

I want to buy a new phone, but online it says it's not supported unless it's an apple, Google, Samsung or big name phone. Is this true?

Does this still require porting out and back in or can store/phone reps now switch networks seamlessly? Black has always been bad and low signal in my area.

I will be going to an area that only has AT&T coverage. I saw the Boost Mobile has the $10/month for 3 months offer. I assume there is no hotspotting on that, but you can add it for an additional $10.

When I request a verification via my Canadian passport the site gives me a red error with "Selected ID type is not available, Please choose another.". Anyone know what could cause this? Customer service via the phone said just try again later lol

please help. i have tried to order a new phone on your website using my phone and a home PC and i get to where you enter your billing information....everything is filled in except my first and last name and it won't let me enter it. I have tried using your own phone browser, PC Chrome, and PC firefox and nothing works. I NEED A NEW PHONE. HELP

It’s time for a new phone. Trying to order a new phone through apple and I’m getting THIS message when I try to connect the potential new phone to my current number.

“Account not supported.
We've run into an issue completing your iPhone activation. Please call Boost Mobile at 1-888-962-0078 so they can resolve it.”

I am NOT trying to finance the phone, I’m going to pay for it outright. And my current phone sim is NOT locked.

Do I just have select “connect to any carrier later” and connect it on the boost side? I see in the app there is a change phone option in the boost app where you enter the new phones IMEI.

One more note: the new phone will be an existing model, not a pre-order

I recently got an email from boost mobile with an activation code and few more emails confirming the account was set up, I tricked boost mobile into giving my the phone number (They realized they messed up) - I can only gain access to the account using code received via text, my email does me absolutely no good, I have personal/business information on my Gmail account i do not want anyone to have access to it of course. I've tracked the number via (the beautiful internet) and tied it back to an individual. He has multiple emails of another man in his 50-60s tied to his accounts and recent address. He is stealing identity's and then moving on to to fraudulent things under this separate alias. (I think) This individual lives in las vegas nevada- and thats where the new number on my account is tied to.

My question is, HOW DO I PING A PHONE FOR ITS LOCATION TO FORWARD IT TO THE AUTHORITIES OR VERIFY MY FINDINGS ARE CORRECT

This morning I woke up to an email telling me that my phone model has been changed and my plan has been changed. I did not do that. I immediately tried to call the customer support line, oops can't do that because my line has been disconnected because again, its been stolen. So I use the app customer service. Which they couldn't help me because theyre limited to what they can do, they suggest I go to the boost mobile store, since I can't call at the time. Okay, I do that. They tell me that they cannot help me and to call the customer service line which i had my husband's phone to use at this time, so I call.. I could not even get connected with an agent because I cannot receive messages to my device because, again, my account and number has been stolen. So the last thing I have been trying is to delete my account and stop my services. Which again, I can't do because my account and number has been stolen. Literally what can I even do? No one is helping me and im incredibly frustrated. I never once received any security emails or texts and yet this person was somehow able to just get into my account and change everything??? Huh???? Please help I have no idea what to do. I am incredibly disappointed in this service and will be canceling either way, because even tho they claim "to take fraud and theft seriously" it doesnt seem that way.