Hiya!
Were building a house, it's done, just waiting on final inspection and handover. Our problem is, at the start of the build it was being planned to have a regular straight driveway, that's what was included in the quote. We're on a corner block so the driveway had to be on the left, and we realised as plans were being finalised that there was a tree on the nature strip where the driveway would go. Being a corner lot we couldn't move the tree, and so the final drawings included an angled driveway. We made it clear to admin that we'd prefer a straight driveway if we were able to do something about the tree. Fast forward phone calls to council and a permit to relocate, the council actually ended up taking the tree and moving it down the road where another one had died and was happy to not plant a new one on our nature strip.
By the time the tree was removed, we were in the build stage and the frame was up. The office said to let our site supervisor know once the tree was gone so we could plan a straight driveway. He was aware of the situation with the tree. Once we saw the tree had been removed, I messaged the site supervisor:
"as the tree has now been removed, can I confirm we are now able to do a straight driveway?"
To which site supervisor replied:
"I will look into it, but yes should be fine"
I had also messages the office asking if we had confirmed the straight driveway, to which they sent it through to him and said he will be able to sort it out.
I thought great! Having never built before, I didn't know what other steps I would need to take. Fast forward again to the driveway being laid, and it's an angled driveway. I messaged site supervisor, and 3 days and many ignored messages later he said it was "lost in translation and an error all all parts as [we] never brought it up again" and basically there was nothing that could be done. I then talked to the construction manager who then questioned why we hadn't asked about the driveway when we were told it would be put down and I said I wasn't aware there was a problem I needed to ask about. He said a variation was never put in, and when I asked why the variation was never put in he just said it was a communication breakdown and there's nothing they can do now since it was in the plans. I asked for written communication as to why the variation was never put in as all of this was over the phone, and haven't yet received written confirmation that they missed the variation and nothing can be done.
I just want to know if this is really what we're stuck with and if there's really nothing we can do? If it was clearly communicated all throughout the early stages that we wanted a straight driveway once we did everything we needed to to remove the tree, but really the site supervisor just forgot to write up a variation, is this really now on us to go and pull more money out to get someone else to finish the driveway? Sucky situation either way especially so close to handover.
Cheers!