i’ve had a macbook since high school. it was a huge gift from my parents that i treasured. it was already 6 years old and had the old adobe programs installed so i didn’t have to subscribe to their bullshit until that laptop died. it was my filmmaking hub all through hs and community college.

i saved up to buy a new one as a gift to myself for transferring to a four year and fucking loved that thing too.

two weeks ago a single key on my macbook stopped working. i bring it in to the store and they say it will cost almost $800 to replace the whole keyboard since the sensor in the key is messed up. i had pulled the keycap off to clean it with compressed air and see if i could fix it myself (as most fucking mechanical ones can be fixed that way). the whole experience has made me sad and angry that a device that meant so much to me, helped me write and produce some of my proudest work is now a typing nightmare and almost a grand to replace.

it’s the final straw in a serious of other annoying shit i’ve endured using their products that i can’t continue with this ecosystem.

finally time to learn linux on a PC

Looking for advice or visibility here because I've hit a complete brick wall with Apple's Support and AIG.

The Short Version: I paid my deductible for an approved AppleCare+ Theft & Loss claim almost 3 weeks ago. UPS lost the replacement package in transit. Now Apple, AIG, and UPS are locked in a bureaucratic finger-pointing loop, and Apple explicitly told me today I will just have to leave for my upcoming international travel without a device.

The Timeline of Incompetence:

• 3 Weeks Ago: Filed an AppleCare+ Theft & Loss claim, paid the deductible, and got it approved.
• Carrier Failure: UPS lost the package in transit. It never arrived at my house.
• The Vendor Gridlock:
  • UPS updated the tracking status to "Incomplete Documentation Received" and said AIG needs to submit paperwork.
  • Spent an hour with AIG; they claimed they "have no way to contact UPS."
  • Apple's Support refuses to issue an in-store pickup or a replacement shipment until an internal investigation completes (originally quoted 7-14 business days, which started 9 days ago).
• Yesterday: UPS officially marked the package as LOST. AIG confirmed that this status change is all that’s required to release a new device.
• Today's Development: Apple's Support just opened a new case file and sent an automated email resetting the investigation clock for another 7 - 10 business days, giving me a follow-up date of July 29th.
• The Hard Deadline: I am scheduled for international travel on July 27th. When I called Apple's Support today, the agent confirmed on the record that Apple's policy means I will simply have to travel abroad without a phone while they figure out their carrier mess.

Why This is Ridiculous:

Under standard consumer protection laws and Apple’s own terms, the risk of loss remains with the seller/shipper until the item is delivered to the customer’s door. I have fulfilled my end of the contract and paid my money. Forcing a paying customer to act as an unpaid logistics coordinator while holding my replacement hostage over an internal vendor dispute is insane.

I’ve already filed a BBB complaint and emailed Executive Relations ([email protected]), but with my travel date 5 days away, I’m running out of time.

Questions:

1. Has anyone successfully gotten a Store Manager at a flagship Apple Store to issue a Customer Satisfaction (CS) override for a stuck insurance claim?
2. Is there any other escalation path I’m missing before I’m forced to buy a backup phone out-of-pocket?

I have come across a few (completely non-computational-fancy) features that used to be there but now have vanished, such as creating a new contact from info that Siri has spotted in emails and such, or an immediate way (direct button) to block an unknown incoming caller. I did check with my wife's iPhone 13, and those functions are indeed still there, but not on the SE2. That seems like a somewhat nasty move to me. Any thoughts?

the screen is nicer, smaller but same resolution and 120hz so it feels like more dpi, and Android allows you to adjust timing of things so everything feels snappyer.

the UI is so much richer, I like cluttered, info dense pages. 6 item taskbar and 5x7 app layout above, gboard with special symbols and top row numbers.

so much more real estate on the taskbar with a punch hole instead of island, and behind the glass fingerprint means no more unlocking shit like I'm taking a selfie

oh yeah, android auto. a million times better.

the one main reason I went with iPhone is for satellite messaging, but I'm going back to the Garmin inReach. I still have 7months on this iphone lease but I think im just going to toss it in a drawer and wait it out with my s22

Edit: SOLVED, most of you are being assholes or commenting before reading the post properly.
I’ve decided I’ll just save up and get a new/different drawing tablet.
Thanks to those who actually gave helpful advice.

I sent my 2025 iPad Pro 11” M4 1TB into to be fixed because when using procreate instead of drawing straight likes free hand the lines would be all squiggly, even when I use a ruler on the screen it was still squiggly.

When I got the iPad back I got a note thing saying it’s all good and fixed now, but I couldn’t test it straight away because I was having a problem with restoring the backup from the laptop because it had no memory space to function 🙄
Fast forward a month or so I was finally able to take it to a tech shop and they fixed it….. well could you imagine my surprise when I found out that Apple in fact did NOT fix my iPad. Not only was the problem still there the minuscule scratch on the corner of the screen was STILL THERE!!! It looked like all they did was wipe the device and remove the screen protector. WTF APPLE?!!

Has anyone else experienced Apple just returning a device without really looking at it? Or is this just an apple Australian Melbourne issue…

Hot take: if iPhone Ultra is expected to cost $2200+ I think if would be a crime for them to release it without some form of desktop mode.

Samsung already has DEX so you can at least do some proper desk work on your couple thousands dollar phone.

So I fully expected them to at least hint something like that at WWDC. I also looked for any trace of it in all betas of iOS27, but nothing to hint it so far. Now I’m not sure if they would ever implement it. But I fully hope, if not for all iPhones, at least only for the Ultra, they give us a basic DEX like alternative.

We have these incredibly powerful computers in our pockets and we have to buy another device like the Neo, which literally is another iphone with a screen, or use third party apps like XeOS, just to do some basic work at a desk or give a presentation or travel lighter, or you know, save the planet? Imagine all schools not having to buy all those chromebooks which are literally less powerful than the phones the kids already have. Just let them connect their iphones to monitors.

L.E. I guess this post ended up a battle ground between Apple Sheep and Anti-Apple Sheep, voting and downvoting until everything canceled out 😂 I guess being an Apple user, but also not being a sheep and criticizing Apple when need it is out of the question for some people.

This is kind of a non problem for most people, but I've noticed this caps lock icon blocks what you're working on without adding anything helpful to the user experience. Does anyone need this thing jumping around the screen when typing? There should be a way to toggle it without doing terminal commands or getting a small paper weight for the shift key.

I've been shipping apps on the App Store for about a year, and the difference between then and now is honestly shocking.

A year ago, App Review felt strict but fair. If I violated a guideline, I'd fix it, explain the changes, and after another review or two the app would be approved.

Over the past month, that hasn't been my experience at all.

One of my app updates fixed every issue that App Review originally raised. Some of those fixes were even acknowledged during review. Then another reviewer came along and rejected the build for the exact same issues that had supposedly already been resolved.

It felt like nobody was reading the previous review history.

Then App Store Connect made things even worse.

I saved a draft reply while confirming a few details with my team. When I came back later:

• I couldn't edit the draft.
• I couldn't delete it.
• I couldn't create a new reply.
• Every action returned "Resource not found."

So I literally had no way to continue the conversation with App Review.

I had screenshots and screen recordings showing everything had been fixed, but there was nowhere to upload them because the reply system itself was broken.

As a result, an update that should have taken a day or two ended up being delayed by nearly a week.

Then, in a completely separate incident, my team's Apple Developer membership expired after auto-renew wasn't enabled.

Apple's own documentation says the Apple Developer app will display a Renew button.

It simply wasn't there.

Anywhere.

Again, days were lost because Apple's own tools didn't behave the way Apple's own documentation described.

None of this feels like isolated bad luck anymore.

Over the last month I've experienced:

• reviewers reopening issues that had already been addressed,
• App Store Connect breaking during review conversations,
• developer documentation not matching reality,
• unnecessary release delays caused by Apple's own systems.

I've always accepted App Review being strict.

What's becoming difficult to accept is spending more time fighting Apple's tooling than actually building and shipping apps.

Has anyone else noticed this lately, or have I somehow managed to hit every edge case imaginable?

I bought this Apple FineWoven MagSafe Wallet expecting it to last for years, especially considering the price and the fact that it’s an official Apple accessory.
After about a month, the rubber edge started peeling away. At first it was just a small section, but it quickly got worse. Now, after only a few months of normal everyday use, the entire edge has separated and the wallet looks like it’s falling apart.
I never abused it, dropped it, or exposed it to anything unusual. It was just carried on the back of my iPhone and used as intended.
Honestly, I’m really disappointed with the build quality. I expected much better durability from Apple.
Has anyone else experienced this with the FineWoven wallet, or did I just get a defective one?
(Photos attached.)

I’ve been an Android and Windows user all my life. I’ve been using an iPad for 8 years now for schoolwork and a bit of entertainment, and I really love it. Then after getting fed up with Windows 11, I switched to my first ever MacBook last year. That machine is a beast. Apart from the storage, I love everything about it.

I was happily using a Nothing Phone 3a for a year. Then my mom said she needed a new phone very soon, so I decided to give her my Android and, for the first time in my life, get an iPhone. I got the iPhone 17 last week. The phone is sleek, not gonna lie. But there are some things that really frustrate me.

The first thing is the keyboard. After using Google Keyboard for more than a decade, switching to Apple’s keyboard has been a hassle and a half. The layout feels all messed up to me. It doesn’t even follow their own iPad keyboard.

The second thing is the widgets. I only use two widgets: a Todoist one and the Google Calendar one. Both of them look like shit on iPhone.

And finally, there’s the back gesture conundrum. In some places it works, in other places it doesn’t.And finally, there is the back gesture conundrum. some places it works, other places, it doesn't.

why does their system take half of all space, does anyone know what to do?

For reference i am using iphone Xr

Edit : the phone has been in my family since the day it came out, due to some temporary financial restrictions i need to make use of this for another year

Edit2 : people seem to be asking why i bought it, I didnt it was handed down to me and now i have no choice but to make the best

Edit3 : i did do the latest ios update but nothing has changed

Edit4 : not all people think before speaking

I miss my samsung, regretting switching to iphone
It is important for me to genuinely warn people about the multiple bugs in iphones and ipads that are impossible to fix.
There is a clear inconsistency in user experience with some having good experience and no glitches while others suffering. The issue is not that android never glitches, but these below issues on iphone are about such basic features like alarm, ringtone and hotspot that mess your day to day life and lead to huge losses!! That too when i am paying nearly 1 lakh for a brand new latest version iphone as opposed to a 20-30k android that "might" glitch as per some people

I did all the google searching, all possible "fixes" and wasted multiple hours of my time just adjusting settings to make this phone work normally, all to no use.

That being said lemme share : My frnd had to give his iphone to the company back so they could fix the software glitches. They did it for free but he had to live without his phone for days. Its the costing and unreliability and unnecessary effort to make it work normally that annoys us.

These issues would hardly come on a mid range android ever.

Btw im using iPad since 4 years, so dont come at me calling me a newbie.

So let me list all the issues:-

1. Both my iphone and ipad have a glitch that ringer volume (which is also the alarm volume) gets lowered on its own inspite of me turning the "change with buttons" off! Android has dedicated volume control differently for each alarm, ringtone and media and it never automatically lowers.

   I am legit missing calls and alarms due to this infuriating issue!

2. Also the day i purchased iphone, i had my android with me right?? I could make a clear difference in loudness. iPhone sounded good for music but extremely low on whatsapp audio/video calls

. Also the music sounds too muffled. I can distinctly distinguish my 30k samsung sounding like i am hearing the artists live...while iphone seems like a compact speaker muffling everything

I did all i could to legit "manipulate" the settings so that the ringer volume does not automatically go down, but doesn't help! (manipulate because apple supposedly gave additional features as an add on and those same things you have to manually hunt to turn them off one by one)

1. \\\*Hotspot turns off on its own randomly even when i am actively using both the devices and screens are on!! This is so far the most annoying bug that has no way to fix it. Again not to mention having to go to settings app and then step by step go to hotspot section to fix this every single time (\\\~10 times/day) just to fail immediately next moment! Android was so smooth in these regards, plus never gave any issue regarding hotspot.\\\*

4.My whatsapp is actually glitching on both my ipad and iphone. And i read articles as well as chatGPT itself suggesting that this is an iOS problem. Order of messages gets messed up, also some last replies i received are not visible on one device (even if i originally viewed them on that same device). At first i thought maybe i accidentally deleted some messages on my end. But by far this pattern has repeated 4 times!!

5.Till 2 weeks after purchasing this iphone 17, my keyboard kept automatically shifting back to apple keyboard even when i had selected google boarf. Overall the keyboard sucks, even google keyboard feels a lot different. I had a few additional features on android.

1. Move to ios app is complete trash and apple is adamant on not letting you backup your whatsapp history on google drive or retrieve backup from google drive. I lost all my important chats! (I do have a backup and i will purchase android soon). But then i risk losing all my chats i have on ios whatsapp!!

2. I prefer keyboard sounds to be on. But there is a huge glitch. The keyboard, while i am typing, only creates sounds at rare occasions and randomly. The sound will go off on its own mid typing!! (Yes i have turned off attention aware features pffttt)

3. Other minor issues like not having a simple option of "select all" while selecting text wastes a lot of your time and requires minute attention to what text you are selecting...a simple feature they could provide on a 1 lakh phone lmaoo

9.There is no way to long press on hotspot button and the entire settings opening up. Or even worse, everytime to check my alarm and ringtone volume i have to hunt the whole settings app

1. Another popularly known and weirdly accepted issue- battery heating up even during rainy season when the atmosphere is quite cool....i literally have to use a moist towel to wrap my iphone in to protect its battery life

YES I WATCHED YOUTUBE VIDEOS AND REDDIT COMMENTS AND OFFICIAL APPLE WEBSITE FOR ALL MY PROBLEMS.

I sincerely wish to warn people regarding these. Android is far better, i never ever had to go down a rabbit hole or ever even open Samsung support for any issue all these years. I feel like I'm fighting for my life lol. I cannot easily sell this one and get an android because i will have to face my parents now lol.

PS: Please do search up these issues on google/apple help centre/youtube before bashing me. Many people face this!! The inconsistency with apple experience is what irritates me more. Some users have good experience so they say. But i only read about the glitches after facing specific issues and searching those specific issues on google/YouTube/ apple help centre etc.

Also there is no option to undo on your gboard i noticed just now, would research more on it

UPDATE EDIT: Another issue popped up. I did change the music settings to allow explicit content from.clean and yet imagine what word is apple music fading out??? Any guesses???
It is fading out the word "faded" YES "FADED" from the song Cry for me by the Weeknd! Apple cannot really frustrate me more than this now!

Shout out to the mod at iPhones. He/she is a jerk, and doesn’t understand literary alliterations, like abusive analogies and metaphors.

The iOS 26 is so terrible. My nice Android phone broke and I switched over to this, but it’s been so horrible that id rather use the low end android backup phone I have: while I fix my nice android.

While Samsung launches the world’s first NAND UFS 5.0

i wanted to give my brain stimulation, and i already changed my time to military a few years ago, so i thought the obvious next step is to try a new phone ecosystem, since i was already noticing a few slips with iOS. i’ve researched into the zflip and am in LOVE!!! anyway, now my iOS phone is really giving me all the reasons why the switch needs to happen.

- my phone freezes all the time

- i use Live Caption constantly and it stops working when it freezes all the time and i have to restart my phone

- today i placed an order, and i pasted my new address in. Address, city, state was correct, then i put the order through and my address city changed to San Diego. Girrrrrl, im in colorado???? you just said Denver???? freaked me out, got it handled.

- when i go to look at the media ive shared with messages contacts, there is literally LOADS of photos missing that i can only see when i scroll back via our conversation

- it is starting to not register first time taps!!! Oi.

anyway, i just can’t wait to make the Galaxy switch. December, come faster.

bonus: this shittake happening with the camera.

edit: iPhone 16 pro iOS 26.5

This voice mail was about being asked to call back to schedule an interview. I don’t think I’ve ever seen this feature be useful or work. What are your thoughts on this feature

So let me get this straight:

Apple TV - the device.
Apple TV - an app on the Apple TV device.
Apple TV - a streaming service that you access through the Apple TV app (which in itself is a store front and a hub, where Apple TV, the streaming service, is only a section) on your Apple TV.

Good luck to everyone having to try explain this to anyone. What an absolutely consumer-hostile naming scheme.

Or maybe I’m exaggerating? Just find the show on Apple TV in Apple TV on Apple TV.

And since third-party apps integrate with the AppleTV app, you can watch content in AppleTV not available on AppleTV. Mind boggling.

I absolutely hate this feature. Please just stick to correcting misspelled words, not actual ones.

Lock them in an escape room type situation, and the only way out is to use siri to lock/unlock things, open drawers, etc. Have them do this while they are hungry with a couple kids talking in the background (or ...fuck, just in complete silence.)

Part of the escape involves asking siri to find the hours of a local restaurant on a specific holiday.

punish them. they should be punished.

The iOS UI is buggy and laggy. Simply can’t exit the New Contact screen at times. The contact gets saved. But the screen doesn’t go away. Clicking X warns to discard input which is untrue since contact is saved already. After exiting this screen by clicking X, the next screen again gets stuck. I have to kill the freaking Phone app (never had this issue in the slowest of the Android phones that I have to kill the basic Phone app) to go back to home screen.

Not sure of this is due to hire cheap, build fast approach.

tried to send a gif and it flagged it for sensitive content, also happens with a bunch of other things

Back in October 2025, I purchased an iPhone 17 Pro Max directly from the Apple Store. Less than a year later it started having charging issues. Apple first reset the phone. The issue came back. I went back again and they replaced the charging port. The issue came back again. Eventually, Apple customer care replaced the entire device.

The replacement process has been an absolute mess from the start. I later found out that the replacement may have been initiated incorrectly, which honestly explains a lot, but still, not my problem!

I was supposed to receive return instructions and have the original device collected through DHL. That never happened. I’ve spent the better part of the last month calling Apple almost daily trying to return THEIR phone before I got charged for it.

Every person told me something different. One representative was so rude and aggressive that I ended the call, and she repeatedly called me back afterwards despite me saying I no longer wanted to continue the conversation, it was borderline harassment. Another representative took ownership of my case and then completely disappeared and stopped replying to emails.

At one point I spent almost two hours on the phone, including 45 minutes waiting for a senior manager, only for the call to disconnect shortly after I was transferred. Nobody called me back.

I eventually escalated the issue to Apple’s Executive Office as my last resort. To be fair, the Executive Liaison assigned to my case has actually been professional and has kept me updated. The problem is that it’s now been almost FOUR WEEKS since I received the replacement phone and nobody has collected the original device. Every update I get is essentially that they’re still trying to get DHL to contact me.

Today I received an email saying I’ve been billed.

I’ve literally spent a month trying to return this phone. The device has been sitting safely at home waiting to be collected this entire time. I’ve had to block my own credit card because I refuse to be charged thousands of dollars for a phone I’ve repeatedly tried to return.

And then, just to make things even more ridiculous, Apple releases an update acknowledging charging issues affecting some iPhone 17 models.

At this point I genuinely don’t know what else I’m supposed to do. All I wanted was to buy myself a new phone that I had saved up for, and somehow it turned into this month-long nightmare. It’s been incredibly frustrating and has caused me a lot of stress, including financially. At this point, I am stressed, exhausted, and don’t know what to do anymore. I guess I’m looking for help or advice on how to proceed.

Update: Apple has reached out to me and admitted fault. They had already restored my account earlier but my Apple Card is still banned from being used on my account (that resolution is still pending). They have agreed that this entire issue was their fault including leading me to a chargeback and they’re doing what they can to restore and take responsibility.

Original post below:

Apple disabled my account after I called them out for their illegal charge

So….Apple has disabled my App Store account. i can no longer download or even update any of my apps. I’m stuck.

They fraudulently double-billed me for a movie (Project Hail Mary, love it). I purchased it once, they billed me twice. (Two different charges on two different dates for a movie purchase on Apple TV…that’s impossible to buy a movie twice). I disputed the transaction with the company four times, they denied me four times. Each denial said “not eligible for refund”. That’s it, nothing else. No reason why.

So i sent the dispute to my credit card company. They currently have a chargeback with apple pending a response from them for them to explain why they billed me twice for something that is physically impossible to purchase twice.

In response my account is now locked. They have successfully retaliated against me over a $25 movie. Congratulations, Apple, you multi-billion dollar corporation. You win. You locked me out of everything I have on my devices over a $25 charge you fraudulently stole from me. Good job sticking it to the little guy!

Apple sold the iPhone 16 Pro Max as an AI-first device, but now that Apple Intelligence is actually complete, that phone doesn't qualify for the full experience. They've just unveiled what they're calling their most powerful on-device foundation model, and the flagship they spent all of 2024 hyping as the hardware for exactly this kind of AI is already being left behind. It's a strange message to send.

The broader lesson is probably to hold off for at least six months after any new iPhone launch before buying. Not because the hardware won't be good, but because you can't trust that the features they're selling you on will actually land on your device by the time they're ready.

Siri might be the biggest fumble in tech history. Apple got millions of people comfortable talking to an AI years before anyone else.

Then AI actually became useful. And somehow Siri is still stuck setting timers while other assistants are writing code, summarizing meetings, planning trips, and handling entire workflows.

Being first doesn't matter if everyone else ends up building the better product.

Does anyone genuinely use Siri for anything beyond alarms anymore?