Is there something im missing here or?

Im having a hard time with this dilemma. What Ive watched and read about this laptop online has been majority very negative but the opposite from people and places ive been to in person. It’s either the laptop is inherently terrible or people are trying to use for what it wasn’t built for.

The model i want to get is a X1504VA

Intel core i5

16GB RAM / 512GB SSD

15.6” display

And it sells brand new for $800. I need it for freelance design and 3D work. Is it worth it?

I ordered a new ASUS laptop for college, around $2,500. This wasn’t just some random impulse purchase either. I spent days researching which laptop to get because I needed something strong enough for college/engineering work but still portable. I finally picked the ASUS ROG Zephyrus G14 and had been waiting for it all morning.
FedEx tracking said it was supposed to arrive between about 1:25 PM and 3:00 PM.
Then, before that delivery window even came, I checked the tracking and saw it had been marked “delivered” at 12:49 PM.

I went outside immediately and the only thing at my front door was an unrelated Amazon package under my dad’s name. It wasn’t from ASUS. It wasn’t my laptop. It was just a laptop case for something else.
At first, I thought maybe FedEx marked it delivered early by mistake. So I called FedEx and opened a case. I also called ASUS because they’re the shipper. ASUS opened a case too, but they basically told me the investigation could take up to 10 business days. That annoyed me because this is a $2,500 laptop I need for college work, not some $20 accessory.

Then the situation got weird. I called FedEx again, and the rep told me something like:
“The driver was intercepted, and the package was given to you.”
I was confused because I never intercepted any driver. I never received the laptop. Nobody in my household received it. Nobody at my house authorized anyone to take it. And the package never reached my front door.
Later, I found out the FedEx case had apparently been closed because the notes said the “customer received the package” and that someone signed using my last name.
That’s when it went from annoying to creepy.
I disputed it completely. I did not sign for anything. I did not receive anything. Nobody in my household received it. Someone apparently used my last name, and somehow FedEx treated that as valid.
Eventually the case was reopened and escalated to FedEx security. I was told it was reopened because of improper shipping/delivery procedures, since apparently handing a package to someone during transit is not normal policy.

From what I was told, there is camera/video footage connected to the incident. Apparently, a car was following or tailing the FedEx driver in my neighborhood. My neighborhood is huge, so this wasn’t even directly in front of my house. The car allegedly stopped the driver before he reached my address.
According to the notes/information I was given, the person showed the driver my tracking number, my address, and my last name.
Then the driver handed them my laptop.
So somehow this person knew enough about my shipment to stop the driver and convince him to give them a $2,500 package before it ever reached my house.
My parents ended up filing a police report. An officer came to my house, I explained everything, and the report was labeled as forgery because someone signed using my last name.

Today I spoke with FedEx security. They said their role was basically to review the footage/details and determine if there was a policy or security issue. They told me they did find an issue and said it was entirely FedEx’s fault. They said they would now communicate with ASUS to see how the internal issue gets resolved.

So now I’m waiting on ASUS and FedEx to sort it out, but I’m still mad because someone apparently walked, is FedEx/Police likely to investigate the actual person who took it, or are they mostly just going to determine fault and settle it with ASUS?

My questions:

Has anyone ever had a FedEx package intercepted before it reached your house?

How would someone even get the tracking number, address, and last name unless something was leaked or accessed somehow?

And realistically, is FedEx/security likely to investigate the actual person who took it, or are they mostly just going to determine fault and settle it with ASUS?

I’m trying to stay calm because FedEx security basically told me I’m in good hands, but this whole situation feels insane. It wasn’t delivered to the wrong porch. It sounds like someone literally intercepted the driver and got my laptop handed to them using my information.

De pronto la pantalla aparecieron esas líneas negras, mientras trabajaba.

No ha recibido golpes, ni caídas.

Lo curioso es que si conecto un monitor externo, allí no aparecen las líneas, es decir, solo es en la pantalla de la laptop.

¿A alguien maa le pasó? ¿Cuales serían los diagnósticos probables?

hello there, this is a Strix GL405GW. been facing this isue for a while. initially it would happen momentarily and then go away, but gradually as i''m trying different things like updating drivers, it's becoming more of a permanent feature. any suggestions are welcome. thanks!

My ROG Strix G16 (2023) just died on me. It was plugged in, connected a monitor and was browsing YouTube when I heard a sudden click or tap sound and the laptop instantly went off. I bought it in Feb 2025 and It’s been how many— 1 year and 4/5 months. I also didn’t get the extended warranty too. This is my first ever laptop and I’m clueless whether to take it to a local repair shop or a certified one (which is located in another state). Any suggestions?

Hey everyone,

I was wondering if anyone has seen this before. One side of my laptop screen looks a little dimmer or kind of washed out compared to the rest. It's not super noticeable, but I can definitely see it.

Do you think this could be a screen issue, or is it something else?

Thanks!

https://imgur.com/a/Th0vUfw

How does this make sense? It's an OLED from ASUS. I bought it from Amazon, from 'Sold by Amazon EU S.à r.l., UK Branch', so not a dodgy reseller as far as I can tell.

So when im just doing my work on my laptop, windows stuff already take 10gb of my limited ram (16 GB of DDR4) and left me with 7GB so when im gaming, games always crash or just very poor framerate even tho im on the lowest graphics settings....

Any idea on how to free up some RAM? (I have edge limited to 1GB on gaming mode )

Specs in comments