Is Vimeo down for anyone else, or is it just me?

Getting infinite loading skeleton. Ahhh this platform just continues to degrade week by week.

What is going on guys??

I run a tiny online coaching business. It is just me and one part-time VA, with around 20 clients. We have been paying Vimeo customers for years.

Out of nowhere, Vimeo has decided I am some kind of large enterprise. They want to move me onto their Enterprise plan at $5,400 a year, and they tried to take that straight out of my account with no consent. If it had gone through it would have wiped me out.

I contacted them to sort it out. The best they will offer is their Studio plan at $450 a month, which is still completely out of reach for a business my size. When I look at how I actually use the platform, everything says I should be on an individual plan. Nobody can explain why I am being pushed so far up the ladder.

Support has been no help at all. Every reply just circles back to the same script with no real answer.

Here is the part that really got me. Even if I agree to downgrade, they are telling me I have to pay the full $5,400 first, and only then will they reimburse me. Is that normal? Is that even legal? Asking a small business to hand over money it does not have, on the promise of a refund later, seems mad to me.

All I actually want is to get my own content out. We use Vimeo as the video library for my clients’ exercise programmes, and those videos are embedded across my sales funnels. Right now I cannot even access the account properly to download them, so I am completely stuck.

Honestly, the whole thing feels like daylight robbery. From where I am sitting, the Bending Spoons takeover has been a disaster for the people who actually built their businesses around this platform.

A few questions for anyone who has been through this:

• Has anyone else been suddenly reclassified onto an Enterprise or Studio plan like this?

• If you left, how did you get all your embedded videos downloaded and out?

• Has anyone dealt with the “pay first, reimburse later” demand, and is that actually standard practice?

Any advice appreciated. I am at my wits’ end with them.

This is the only option I see. Premium is only available as “billed annually”, and I can’t find a monthly billing option.

Hi everyone,
I’m looking to hear from anyone who has had the same experience.
I was subscribed to the Vimeo Premium annual plan for several years.
Recently, I wanted to switch from annual billing to monthly billing. However, I couldn’t find any monthly option for my Premium plan.
The only plan available to me was Plus, so I subscribed to the Plus monthly plan.
Now I’m trying to upgrade back to Premium, but the only option I see is:
”$75 per month, billed annually”
There is no option to pay $75 monthly.
Has anyone experienced the same issue?
Were you able to switch back to Premium with monthly billing?
Is this because my account is a legacy account?
Did contacting Vimeo Support help?
Is there any workaround, or is creating a new account the only solution?
My goal is simply to get back to the Premium plan, but with monthly billing instead of annual billing.
I’d really appreciate hearing from anyone who has been in the same situation.
Thank you!

I can’t see anywhere that I can initiate a conversation with a profile. I’m using both the iOS and Website versions. Any help much appreciated.

Hey everyone,

We released 34 improvements to Vimeo in the last 3 months. So here's a demo of everything new that Vimeo can do for you, including:

🏃‍♂️ Your new library shortcuts—the bigger your library, the more time you save.

⚙️ Your streamlined upload process—so you can start editing videos while they’re still uploading.

👤 Your rebuilt profile page—with a new design focused on your work.

Plus, you’ll see a preview of what’s coming next, with several highly-requested improvements in development right now.

Our goal is to make Vimeo feel simple, stable, and intuitive for you.

So rather than adding flashy features people don’t use, we’re improving the little actions you take most often—always building straight from your feedback.

If there’s something you want to see next—drop it in the thread!

Will

Anyone else having trouble since the latest update? I can't even copy links and paste with Safari, had to switch to Chrome. Also, all the links are sloppy and long with all the share=copy junk in them. I used to use the copy link function right on the Team Library page and get nice clean short links. Vimeo claims that issue is caused by having expiring links, another new and bloated function that adds extra steps and does not have a default "no expiration" for all uploads which would be nice.

I have a Plus account. I'm an artist posting short experimental videos. That's it. I want them arranged in various ways (in Profile and in Showcases) embedded elsewhere at times, unlisted at times, in short I don't do anything elaborate.

What I'm truly getting tired of is this: When I have an occasional question or a problem of the "how do I do this" type or "why is this not behaving as I'd expected" type, the solution I get (via email) appears to makes sense until I actually try to do the fix.

For example, a procedure given simply doesn't fit with the interface in front of me. I say to myself "No, I don't see that breadcrumb here." Or, it seems as if needed conceptual and procedural information is missing. So frustrated, I find myself just accepting the ways things are. These aren't critical issues but they're not insignificant either. And since I'm paying for the service . . .

It's completely a user-experience issue. So I'm wondering if you've had a better one elsewhere.

Thanks!

Hi,

I'm having a problem with Vimeo. I can't download some of my videos—when I click “Download,” a blank window opens with nothing in it, except for a link at the top that starts with https://player.vimeo.com/progressive_redirect/download/......

I've tried different browsers, but I'm having the same problem.

Has anyone else had this kind of issue?

I run a burlesque and drag festival and academy. We currently sell video rentals and purchases, with no subscriptions. What do we use now that Vimeo OTT is shutting down?

Folks recommended Patreon, but that would eliminate our rental option, and I feel like we'd have to keep adding new content to make subscriptions worth it after a while. We currently have 36 classes and 12 show videos, and are at a pause point in our production and content creation.

Our website is on WordPress, and we already have WooCommerce set up, so I'd be open to plugins rather than a hosting service, especially if that helps keep costs down since we no longer have a grant budget keeping us afloat.

Another concern we have is accessibility. We don't want to make people go through too many hoops to access our videos, and we loved that folks could turn captions on and off. We spend quite a bit of money captioning our videos, but we also know that not everyone wants them hardcoded since they can be distracting.

Our last concern is content limitations. Since the acts do include burlesque, whatever we choose has to be ok with partial nudity.

Thank you for any suggestions you may have!

~

Correction: VOD is going away, not OTT. We currently use VOD and our end goal is to sell videos, not just host them.

12 days ago I made a payment with my credit card. Vimeo was not able to provide an invoice for this payment. On the page where one can download invoices is only one message, telling me that I did not made any purchases this year.

I opened a ticket and got an answer from a AI-Bot who told me to open the payment page and just donwload the created invoice. But of course there is no invoice, just the message that I did not make any payments.

I send multiple support requests and got more answers from AI-bots.

Then a couple of days (!) later, I got an answer from a real person. This person told me that vimeo normally does not create invoices. For real? But if I provide a screenshot from the credit-card withdrawal, they will create an invoice. This is the first time in 25 years as a web developer that a online service asks me to provide screenshots from the payments I made. At this point I was so frustrated, that I created the screenshot, showing my creditcard number, the date, the amount and that the money was withdrawn by vimeo. This was a couple of days ago, still no answer.

In addition, the vimeo page, listing my current package and status, tells me that my Business-package will be updated automatically on the 22nd of October. This is after I made an advanced payment for the next 12 months.

Am I the only one getting more and more frustrated with Vimeo? I used hundreds of services over the last 25 years and not one failed to provide an invoice after I made a payment. NOT ONE. This should be the most basic task you can think of and I do not understand why this is such a problem for Vimeo.

Sorry for the rant, but I'm so frustrated that after 12 days and a lot of support tickets, I still do not have a invoice but a lot of answers from stupid AI-Chatbots, each worth shit and not one helped even a little.

Dropbox and Box are available, but Google Drive is inaccessible. I'm trying to import videos from Google Drive, but it's not working. Does anyone know why this is happening and how to fix it?

In less than 6 months, after November 20th 2026, any VOD (Vimeo On Demand) content that you've purchased on Vimeo will be made permanently unavailable.

Two important points from the FAQ:

• You are NOT entitled to any refund. Refunds are maybe granted on a case-by-case basis, and only if you reach out to Vimeo Support yourself.
• You will NOT be able download videos you've paid for until access ends unless the video has specifically been set to be downloadable by its creator.

Here's the link to the FAQ: https://vimeo.com/ondemand/faq/viewers
Archive link: http://archive.today/2026.07.07-212613/https://vimeo.com/ondemand/faq/viewers

Got a notice that VOD is being phased out. Not surprised, it’s been hanging on by a thread for a few years.

I run a short film app on Vimeo OTT and host my membership videos on Vimeo. But now, I want to switch.

For me, Vimeo's pricing and support are very rough. I have been watching this subreddit for a couple of weeks now to get a solid solution for me.

I came to know about Lipid from this community, but it only handles standard video hosting, not OTT. I don't want to stitch together multiple tools. I would rather have one platform that can handle both OTT and standard web hosting.

Unfortunately, I am still confused about which platform I should migrate to.

I came to know about a few platforms like Muvi. They have Muvi One, which handles the OTT side, and Muvi Flex for video hosting. This is close to what I want, but I could not find enough information about Muvi Flex.

Then I came to know about Uscreen. I watched their YouTube channel, and from my research, they are good at hosting paid memberships, but again, I'm not sure about OTT.

I ruled out Brightcove, as you know, it is owned by the same company as Vimeo.

From my network, I was suggested to use either VdoCipher or Dacast.

Do you have any recommendations or platform suggestions, looking at my current situation?

Our small business was notified today that we can no longer remain on the Pro plan that we’ve had for a few years and, because they consider us corporate, we will be moved to the Studio plan for $4800/yr. That’s a 1600% increase.

That’s absolutely ridiculous…we have 20GB of video hosted on there and rarely upload.

$300 to $4800? That’s insane.

Update: CANCELLED!

Was excited to see that this has finally be implemented, but it seems like there's still a cap on how many videos can be bulk updated at a time.

As you can see in the screenshot, I tried applying a global password update to 773 videos at once, but it failed to make the change. There was no error message or anything, it just didn't work. So I had to go back to updating in batches of 50, although I was able to do that at the folder-level which was incrementally better than previously.

So, am I correct that Vimeo still has a hard cap on how many videos can be bulk updated at once? And is the cap still 50? Is there any general reason why that limitation exists?

@u/Vimean22

At some point you have to accept that there probably won’t be an official answer (https://www.reddit.com/r/vimeo/comments/1sw7t5x/vimeo_plans_and_pricing_2026/) but I’ve tried to investigate the situation in other ways – through web searches and long conversations with Vimeo’s AI bot – and here’s my attempt at a summary:

• The legacy plans (Free, Plus, Pro, Business, Premium) will continue as they are. They will not be, and can't be, changed or migrated to the newly announced plans (Free #2, Creator, Professional). New customers cannot sign up for these legacy plans, but existing customers can still switch between them.
• Basic, Starter, Standard, and Advanced will at some point be converted into the new plans (Free #2, Creator, Professional), but no one seems to know when this will happen.
• New customers do not sign up for the new plans directly. Instead, they are placed on one of the older plans… which will then, at some unknown time, be converted into one of the new plans.
• Old and new Enterprise etc plans: its case by case.

I hope someone from the Vimeo team can confirm (or deny?) this 🤔

Vimeo has referred to Evernote as an example of the kind of products Bending Spoons develops and maintains. That made me a bit uneasy, because I personally had to leave Evernote after many years of use. Over time, a number of small but persistent issues made the product unreliable for me – and more importantly, they raised questions about the technical stability behind the scenes.

I want to acknowledge that Vimeo has seen several positive changes and improvements since Bending Spoons took over. There’s clearly been good work done, and if that direction continues, I’m confident Vimeo can remain one of the leading video platforms for both professional and personal use.

However, the current pattern at Vimeo reminds me a little of how it started at Evernote: lot of visible activity, new features, new messaging, new updates... But (in Evernotes case) when you looked more closely, you also notice lot of small bugs and inconsistencies that took a long time to fix, if they got fixed at all.

So my question is simply this:
Does Vimeo have its own dedicated development team, or is it essentially the same people with the same development approach as at Evernote?

I'm trying to setup an automation that auto plays the vimeo live stream but i'll be asleep. Iv never attended a live vimeo stream and i cant find online anywhere how it works, but i have the private url already and im on it but currently all i see is a replay.

If i stay on the page , when they go live in a few hours will it just automatically play or does a refresh or something have to happen?

Or basically does vimeo live stream auto play?

Bittersweet. Filmmaker. For the last few years I've been bugged by some of the new features, but today I STRUGGLED to find "Watch Videos" it is hidden being pages and pages of ads, Vimeo trying to sell itself and just overall bloatware. Vimeo used to self advertise by being THE name in premium video outlet... It's been eaten up by Private Equity like everything else and is no longer a good product. Sad to have pressed the Delete account button.

I’ve had 7 videos taken down that showcase my sound design work for a sci fi series. The reason for this is that an Indian Bollywood label insists they own the rights to these videos and I can confidently say that this isn’t true. Nor do they own the rights to the soundtrack.

I don’t understand why these claims aren’t looked at with a critical eye before the videos are removed?

Anyway, I filled out the DMCA counter notification form a week ago and haven’t heard anything back yet?

Does anyone know how long this usually takes?

It used to be that unlisted videos were free, It also used to be that password protected videos were free. Neither of these are free anymore. Not to mention the fact that there was a new upload limit for size of total videos. I am never using Vimeo again unless they fix this.