I work for a small business and we have several Verizon Business Internet gateways (XC46BE). Three of our lines exceeded 800 GB last month, and Verizon sent us a warning email stating that if each router doesn't stay below 800 GB for the next two billing cycles, they may terminate the service.

What confuses me is that:

• Our plan is LTE Business Internet Unlimited 25 Mbps.
• The Verizon LTE Business website say Unlimited data for the 25 Mbps plan (see screenshot below)
  • https://www.verizon.com/business/products/internet/lte/
• On the Verizon portal, if I look at one of the lines and click the Broadband Facts button next to the plan name it also says Unlimited Data (see screenshot below)

When I spoke to a Verizon rep they told me there is no better plan I can upgrade to that has a higher cap, he said the better plan has faster speeds, but its still marketed as 'unlimited' and has the 800 GB cap same as my existing plan.

Has anyone else received a similar warning or termination notice? Is there any documentation that mentions this 800 GB cap on an unlimited plan?

UPDATE:
So Verizon ended up doing a lot of tower maintenance and upgrades without telling anyone but UWB support never came back so they sent out a tech out to check everything. Despite me sitting pretty close between two towers the tech was unable to to get a connection. He went and checked both towers and was able to get a signal at both so basically they gimped their network and have no word if it will ever get fixed. They offered to switch me to their mid band service which tops out at 300mbps at $25 more a month which I promptly declined.

The tech who worked on my issues is pretty peeved about everything telling me he's been doing these calls all month and Verizon just can't be bothered to care. I was an early adopter of this technology and have been a customer of Verizon for several years but their extremely poor customer support and extreme lack of transparency has left me feeling cold. I will likely never use them ever again after this. Some of my neighbors seem to have good luck with T-mobiles service so I'll try my luck with them.

ORIGINAL:

Verizon tech support has been extremely unhelpful leaving me in the dark. I don't know if they are doing repairs or what but my modem is stuck at 4G LTE despite having a full signal. If anyone has any insight on the matter I would be extremely grateful.

Hi!

Does anyone have anything newer than 3.2.0.8 on their FWF100V5L also, would someone be able to grab https://cpe-ems34.verizon.com/firmware/BHRx/g3100_fw_3.6.0.6_loader.bin

I recently started getting back into a game I used to play a ton Destiny 2
I randomly will get many of the oddly named error codes and booted from whatever activity I'm doing and forced to try to rejoin over and over until something gives. This has happened enough that I'm losing my mind trying to find a solution.

Things I've tried:
Setting a DMZ Host
Port Forwarding
Making sure UPnP is on (tried turning it off and on again)
Set my DNS to something different (tried googls 8.8.8.8 & 8.8.4.4

I've called Verizon 3 different times and either get told I can't port forward because my router will stop working (bs), or that they can't help me because on their end, my speeds are looking normal (the speeds aren't the problem).
I feel at a loss because this is the fastest provider for me in my area and I cannot seem to get this to work.

I also would like to clarify a few things.
I live in a furnished basement with the router on the first floor directly above me. I get the best speeds this way and everywhere else it throttles. I have tried a wired connection, wireless, and extended connection via a WiFi extender. I understand the basement connection can cause issues but it has never caused issues for anything but this game if that's the case. No other game, streaming service, application has issues with connectivity except Destiny 2.

I'd appreciate any help and thank you for reading.

Hi Everyone, I currently have the CR200A & CE1000 extender. I noticed that you can disable the DHCP server on the verizon router itself. Since I can't change the DNS servers verizon's DHCP gives out by default, I was thinking about moving the DHCP server to an adguard instance on the network and let it hand out leases. I would keep the CR200A and CE1000 as static IPs and letting adguard's dhcp handle the rest.

I was wondering if anyone has tried this and what was your experience (or if this is even worth it to do)? I just want to know if there is any weirdness, especially with the CE1000 extender or IPv6.|

(edit: grammar mistake)

Hi everyone ! I just switched over to Verizon WiFi today and have noticed a few things.

1) my speed tests on my phone/laptop are showing different download rates than my ps5 is showing
- PS5 is sitting around 77 mbps
- phone/laptop is around 220/230 mbps

2) earlier after immediately setting it up my ps5 was showing in the 220 mbps group but dropped suddenly

Hoping someone can help me out !!

I have tried WiFi and lan connection and it creates no difference

Hey community. I am stuck. I chose this model thinking it had the least issues with IP Passthrough but I'm stuck, after reading the official documentation and a bunch of other posts.

Here is my scenario... I need this thing to pass through several TPLink Omada ports for wiregaurd to work correctly and devices at the location the XC46be is serving.

- DMZ's the tplink er605 ip address which serves as the router did not work

- Opening ports did not work

- IP Passthrough.. this is the weird one. The xc46be has two lan ports, and the red wan/poe port. Documentation says that in IP passthrough you use Port 2. Well as soon as I place the verizon box into ip passthrough, port 2 goes down. Port 1 is active and functionally serves internet, and pass through the ip address to my router connected to it. BUT of course blocks every port, and the site to site vpn etc that makes Omada function goes to crap. Plugging into the WAN port, is as expected, only there to get into the configuraiton page of the xc46be.

I factory reset it, tried again. Same outcomes.

Lan Port 2 just doesn't light up and theres no activity on it. When I reset it, the port lights up again after it completes is factory reset routine. I turn off IP Passthrough, the port 2 also lights up again and works.

Why does the documentation double down on port 2?

I might have to unload this thing on ebay and cancel the vzw business wireless internet plan before I'm out of the initial testing phase. It's a shame its new.

Any Ideas?

Also are these xc46be unlocked? Maybe I'll keep it for my personal use as a back up in the future....

Sorry, can't find any release notes from Verizon.

Hello. I just picked this up today. It works great on my phone but on my pc it goes incredibly slow and keeps disconnecting. We're talking anything from unable to load pages, speed test at 0.02, and the highest I've gotten is 45 mbps. And it's just the PC. I can speed test simultaneously (I wait until it's clearly being slow on speed test) and get completely opposing results.

Any ideas? I still have my Tmobile internet (powered off) and it works perfectly fine.

I’ve had multiple LVSKIHPs setup for a few years now in PoE Modem mode. I’m now getting assigned new IPs every few hours and sometimes every few minutes! Really driving me nuts since I usually run my home lab off of one of these modems. This has been happening for about a week. I suspect it’s my local 5G node. Just wanted to ask if anyone else has experienced something similar or knows what’s up? I’m waiting to hear back from Verizon. Unfortunately my old senior field tech buddy has moved on and no longer works there so I can’t get this resolved as quickly as I would have liked.

I just got a tmobile G5SE gateway which apparently is a brand new model. I purchased a waveform quad pro and when I opened up the gate way per the instructions manual, I discovered the antenna connections are different than previous models. 4 of the antenna ports start with DB and 4 of them start with 6G as you can see in the attached photo. I contacted waveform and they said this gateway is so new that they haven't tested it on that model yet. Anyone know which of ports connections I should connect the waveform to?

Hello, I am about to start over the road trucking and was curious to see if anyone had any decent information on the geofencing. Does anyone use Verizon home internet over the road? does it give you any issues? I have asked a few different stores locally and one told me it absolutely will not work and one told me that I should be free to use it that way with no real issue. I cannot seem to find a solid answer online, so I figured I'd ask if anyone here has any experience taking their home internet over the road.

Does this help with reception or just if you are far from the router/gateway? It’s free

Lost wifi other day, tech is coming tomrrow but im peeved i cant figure it out.

Power adaptor doesn't seem to be powering ONT, even though receiving power?

Recently, I’ve been dealing with pretty bad bufferbloat when gaming. After all the countless tweaks from videos the last option I haven’t tried yet is to set up a secondary router through my 5G Internet Gateway.

The process seems simple enough, but would I need to set up the WiFi for all devices that were connected to the original router? I’m going to be connecting my computer through Ethernet so it won’t be an issue for me, I just want to check before I go through with it (for TVs, phones, ring camera, etc..) Are there steps I can take after doing the pass through to have the new router keep all the original devices connected?

I have been helping several people get connected to Verizon FWA service (some LTE, but mostly 5G Home Internet). I know that it is restricted to a small number per tower and I had to steer some people to a competitor where it wasn’t available.

My question is does anyone know how many FWA subscribers, on average, that Verizon allows per tower? I have been wondering about this for quite some time and was hoping that someone might be in the know?

Anyone experiencing issues with the DDNS Synology, specifically if using Verizon 5G Home internet as your internet connection? It appears to be failing and you can't ping [name].synology.me.

With my Comcast account it is working normally.