Im using ultimaker cura to slice my files and recently i been facing some issues where my files that i silced are generating or covering up alot of unwanted areas anybody got an idea on how to fix? Its like filling up unwanted space for no reason

Hey all, this is my first time posting here so bear with me. We've got a Factor 4 here at my work (little over a year old), and for the last few prints the material station will not retract filament correctly once the print is complete. The filament will come out of the feeder tube fine, but will just end up piling up inside the material station as the rollers for the spool do not move. I've tried cleaning it (as per Ultimaker's suggestion) with no change. I even removed the MS out of the main body to see if I could clean the underside of the rollers, but that area is harder to get to. Has anyone had this issue before? Would the stepper motor be the issue here? Any insight would be appreciated.

Im trying to print a helmet but one part is too big, i have no clue how to cut it in half. Ive tried lowering it below the buildplate but it wont let me slice it when its like that. Any help?

Would love to upgrade soon. Trying to keep this going. Looks like my soldering came apart and the hinge. Is this one toast?

I have been trying to get a hold of Ultimaker Support for the last week and a half, and their support ticket website is broken. When I try to submit, it tells me that my serial number doesn't match the printer type ".".

I even tried calling US Corporate, support tells you to go online, and SALES hangs up when you direct there. SO I am really at a loss on what to do. You would think for the ridiculous price tag on these machines they would have AT LEAST some sort of support still around.

If anyone has any ideas at this point, I am grasping at straws here...

I recently ran into an issue where my printer will read 2 out of the 3 SD cards I use for printing (with the 3rd one being the one that came with the printer) but won't display what's on them. I can still use the dial to select and print stuff, but I can't see what's going on.

This is a recent problem, too. The two problematic cards were still working perfectly until a few days ago, then they randomly stopped showing their contents on the printer. I already tried a factory reset and that didn't work. I'm safely ejecting them from the computer every time and I have no idea what caused it. The two cards are 16 gb.

Has anyone else had this problem or have any ideas on how I can fix it?

Anyone know a good place to sell an s7 pro bundle?

I'd like to describe what happens when I do anything else but as you can see I don't even have time to. I was able to successfully unload the filament and menu navigation is fine otherwise. It did so before and after updating to latest firmware. I'm completely stumped and don't know what to try, any advice at all would be very appreciated

We were having some issues connecting our new MakerBot Sketches to Digital Factory. After some troubleshooting they (2) are connected, but Digital Factory says we've used 6 of 8 printers.

How can I remove the ghost printers from that number, since only the 2 printers actually exist and I don't want to delete them.

TIA

Hey yall, I've been having major issues with a S7 printer at my work. It keeps throwing an ER90 code with the description: INDUCTIVE_SENSOR_CANNOT_BE_CALIBRATED. The only thing I can think of is the ribbon cable in the back of the printhead, but it seems like its seated properly and the is no damage as far as I can tell (maybe other than a tiny crease less than a mm long). And if you think it may be the ribbon, where could I buy one? I've scoured all over trying to find one without having to buy an entire new print head assembly.

Any help would be greatly appreciated!

No tuning, no belts adjusted, nothing. Just a clean, boot up and a Benchy off the SD card. It's about 13 years old and from I gather it was not used in over 7+years. It sat idle at the local school and I'm close to returning it with a demo. The 1.75mm filament works like a charm, from what I can see so far it was converted (or even built) for 1.75mm fulltime use.

The filament (see last photo), so old, solid spools, dried them for 12hrs to give them a chance, we'll see how they preform. The filament box was blank, with one single sticker with "Made in China" and all the number on the side "908769-1KGPLA" results in nothing I can find. Amazing for an oldie, untouched unit. Someone somewhere knew what they were doing when they built this. Also makes me want to get a glass plate while using a glue stick for my Prusa Core One, I had to freeze the prints off.

Update: The printer was updated (firmware) via Cura in 2023 but when they went to print it printed a odd model in place of a 3D Benchy and then turned it off again thinking the memory was corrupt. Turns out the STL was just saved as another custom model. It has sat idle for a while before and since. More facts in the comments I discovered today.
Update 2: There is a chance it might have an E3D custom firmware but based on the Ultimater Marlin UM2 Gen6 fork

We got 2 ultimaker S3 at work but both cameras don't work and I'm not sure they ever have. I read there's an issue with their cameras months back but the printers moved near me so it was fine. Now they're moving farther again so I want cameras so I know when they fail.

​

Are there any OEM or third party options for cameras that work well with the S3+ printer?

​

Thanks!

I have a project which PEEK would be perfect for and save me a ton of time but im having trouble trying to interface a new temp sensor on the HT core to push the print temp past 340C to the ~360C needed. Does anyone have any advice or experience on this im not terribly knowledgeable with these sorts of things.

I'm fairly new to modding and just had a quick question on my UM2. I've made upgrades to the olsson block extrusion kit years back, but since I've been looking to print with materials requiring even higher temps, I went ahead and got an E3D V6 kit (not the one that was bundled for the UM2 originally), and I got a pt1000 as well as a backup for my pt100. Question I have is, would I be able to simply plug my pt1000 into TEMP1 as with the PT100, or would I need to solder on a 4.7k pull up resistor? I tried reading the schematics, but I'm not too knowledgeable in this area..TIA!

The boxed extruders were never used. So they are new. The other pair has been in use for at most 72 hours for printing a big TPU model.
Also included: printed holders with thread inserts installed, cables, bowden adapters, heatsinks, push-fit collars and push-fit connectors.
You get everything show in the picture.
Make a good offer and it’s yours.
I’m sending from Belgium.

Hey, guys, hope you’re doing well. So, gonna get straight to it.

First internship, doing a lot of 3D printing. We ran out of black tough PLA, so I ordered white tough PLA on amazon. Made sure it was 2.85mm filament. In Cura, I made sure the print settings were around what was stated on the box. ~245°C nozzle, 85°C bed. Only difference was they said fan off, I kept fan on.

Got permission to come in on Sunday and reprint the last build. Leave it overnight. Come back, it looks like this, and somebody took out whatever was left of the monstrosity inside the printer.

Is this fixable or locally replaceable? Or should I be ready to grit my teeth and accept that I’m going to have some 6 grand docked over this summer. Thanks for the help.

I’m going to sell my Ultimaker S5 with 0.4mm AA and BB core (and 1 used spool of filament ). But I’m finding it difficult to decide on the right selling price.

What do you think it’s still worth?