r/telecom • u/Moxie479 • 22h ago
❓ Question Do GETS calls have wireless priority?
An interesting discussion was had in our company today, and I wanted to see if there were any cellular voice engineers here that could chime in.
Wireless users in certain industries, and in certain government agencies can get access to prioritized telecommunication service. Things like Verizon, Frontline and ATT Firstnet and Tpriority. They can then also layer on top WPS service where they pay extra to the carrier for priority, but only when they dial a special *code prefix before dialing a phone number.
It’s my understanding that 911 calls always get priority, no matter what. It’s my understanding that the network will disconnect an active normal call to free up a line so 911 Call can go through.
But our question was about GETS calling. It’s largely a relic from the landline days. It’s a special phone number in the government area code of 710 that has an auto attendant that asks for a PIN number, and then presents a dial tone for the user to access the PSTN from a high volume Bank of dedicated trunks somewhere in Washington DC.
However, it requires the user to dial that 710 number from their cell phone, and if their cell phone doesn’t have priority, or if the network is just simply congested, will that call go through? Are those 710 area code phone numbers treated with the highest priority the same as a 911 call?