Apple is closing my NCH complaint about my iPhone 13 Pro Max yellow screen without giving me a written resolution — what should I do?

I am looking for advice from other iPhone users, especially anyone who has dealt with Apple India or the National Consumer Helpline (NCH).

On 14 July 2026, my iPhone 13 Pro Max suddenly developed a complete display failure after a software update.The entire screen became solid yellow, with no visible icons, text, or interface.

The next day, I visited an Apple Authorised Service Provider and they said that The phone had not been dropped, physically damaged, or exposed to liquid.

I also tried Apple's standard troubleshooting steps, including a force restart, but the problem did not resolve.

I then contacted Apple Support and was told that I would have to pay for a screen replacement.

I was not satisfied with this response, so I filed a complaint through the National Consumer Helpline (NCH). My request was for Apple to properly investigate the failure and consider a complimentary display replacement/Customer Satisfaction (CS) code waiver.

Recently, I received a phone call from someone who identified himself as Bopanna and said he was from Apple Support / Apple's Singapore office.

He told me that the case was being closed and i will not get a free screen replacement.

However in the whole call he did not provide his designation nor why Apple was refusing the requested remedy.

My concern is not simply that Apple considers my phone to be "out of warranty." My concern is that I have a sudden and complete display failure under normal use, with no accidental or liquid damage, and I have not received a written technical explanation of what caused the failure.

My questions are:

1. Has anyone else experienced a similar yellow-screen/display failure on an iPhone 13 Pro Max?
2. Has anyone dealt with Apple India through the NCH process?
3. Is it normal for an Apple representative to close an NCH-related complaint over a phone call without providing a written resolution?

Lastly , please do not buy apple products if you think they will provide you good customer service or the product will last long.

My needs are

Good camera for video recording and Photos

Good Processor

Good Battery Life

Simple UI

Thank you for the helpi

I want to buy a smartphone with decent gaming (CoD) & also a good camera. I'm considering oneplus nord ce6 lite & realme p4 pro as of now, but I think they're priced too high. Pls suggest to me some good smartphones in the range or should I wait for any sale?

Also, I want at least 8/256.

Looking to buy a phone I can realistically use for at least 5 years. Coming from a Redmi 9 Activ (Dec 2021) that's now stuck on Android 10 with ghost touch issues , so update longevity is my #1 concern this time, not raw specs.

Budget: ₹20,000–30,000 (lower is fine too if something's genuinely good)

What I actually need:

• At least 3 years of OS upgrades (security patches beyond that would be nice, but 3 major OS updates is my minimum bar)
• Bare minimum decent camera , I'm not shooting anything cinematic, just everyday photos
• Good day-to-day performance , I don't game, just want zero lag/stutter in normal use (WhatsApp, browser, camera, switching apps)
• Minimum 8GB RAM / 256GB storage, preferably LPDDR4X RAM and UFS 3.1 storage (or better) , I got burned researching a phone with UFS 2.2 and don't want to repeat that mistake

What I don't care about:

• Fancy extras (wireless charging, etc.)

I've been going back and forth between options like Realme P4 Power, Moto Edge 70 Fusion, and OnePlus Nord CE5 based on spec-sheet research, but wanted to check with people who've actually used phones in this range day-to-day for a while

Any experience appreciated ,especially from anyone who are using

I'll answer all your questions, shoot me up!

Looking to upgrade from my Mi 10T after almost 6 years of using it.

I prefer to buy within 45k (will be exchanging my Mi 10T, getting around 5.6k for it) can stretch the budget to 50k if the pros are really good.

Requirements:

• Heavy usage of Instagram, Reddit, Whatsapp simultaneously
• Watch a lot of YouTube, movies, anime and shows. So display quality matters a lot
• Don't game at all, so gaming performance is not a concern
• WFH so I don't really go out much to click that many photos. Still would like good enough cameras since I'm spending this much (despite how the market is rn)
• Good battery life matters a lot
• Want it to feel premium and not plasticky
• Would be using it for 5-6 years minimum, so I don't want older phones like OP13/13s/13R

I like to tinker with my phone, like flashing Custom ROMs 2-3 years after using the stock one that comes with it. That rules out anything with a locked bootloader. Even though I really like the Vivo X200T.

The phone I'm considering rn is Oneplus 15R. I really like how ColorOS looks, and the specs look good too. Camera is too basic for the price point but wcyd. The problem with 15R is it's out of my budget, the lowest I can get it for is 54k on the official Oneplus website after exchanging. Will it be cheaper offline?

I can get the Vivo X200T for 48k after applying the offers, but the bootloader is a big deal, I don't like OriginOS that much either and I'd rather go with a Snapdragon processor.

Is there any other phone I should be looking at?

Apparently, it is a nation coding reality show and has a 10 Lakh prize pool.

There is a screening test as well, thinking of signing up, please let me know if anyone is signing up and understands it better

if they are saying code kitchen, I believe the snacks would be good

Website: https://codekitchen.aim.media/

Need laptop for clg I will soon head to clg

Branch: Ece (hardware interest)

Primary use: Eda tools such as icarius verilog, Gtkwaveform, Matlab, xilinx vivado(probably 3rd year), pcb design(kicad) etc.

Gaming? Not much tho sometimes I might occasionally if engineering gets tiring.

Budget: around 80k.

Preferences : good cooling and performance, being heavy will work, last through my engineering degree.

I also seen Asus tuf a15 it looks good option tho not sure, seen many negative reviews of it, such as wifi card, motherboard issues.

Guys I will be joining college this year and I need a laptop for it. my course is cse core

I want a slim laptop with decent battery backup and isn't really heavy bc I'll have ot carry it all day.

my budget is nearly 1.25 lacs at max. first i was thinking of going with macbook air but the prices have gone up idk if I'll be able to get it now. and getting a neo for lac rs is pure bullshit.

pls suggest according to my use

Sam Altman

"we had a significant security incident during evaluation of our models. we are sharing what we have learned so far. thanks to @huggingface for the partnership on this."

Right now i am using iphone 14 i am going to give it my mother and get any android for me please suggest me a decent camera and good gaming phone with longlife battery.
My budget is 35k
I am thinking to get nord 5 but it is unavailable everywhere and have heard many bad reviews.

The price is 29000 it's 8+256 variant , buying from flipkart,only service centre replacement should I be concerned

Guys I'm buying this laptop please give me the review if anyone of you has owned this

Suggest some mobile in 15-20k budget which i can use it for next 3-4 yrs

I prefer UI with no or minimal bloatware and suggest some good deals

I fixed myself into buying a cmf phone 2 pro but it went out of stock everywhere

After Brands like Samsung, Xiaomi, OnePlus now ASUS has also stepped into the market with their ASUS PAD with the specifications mentioned in the banner the device fits more for entertainment purpose. While with OLED display the device can also be used for creative purposes. Also I have noticed many brands promote their Dolby Atmos quite frequently how does it work while paired with OLED display how is the overall experience with both of them combined?